UCSF RISK MANAGEMENT SERVICES Prevention is Primary Bruce Flynn, Director Risk Management Eric Vermillion, AVC Finance

Finance organization

RMS organization UCSF Risk Management Services Risk Management Services Director Bruce G. Flynn Office Manager Barbara Barron-Ballon Litigation Coordinator 1/06 Property/Casualty Coordinator Angela Watts Risk Control Analyst 1/06 Administrative Assistant

The mission of Risk Management Services is to partner with UCSF faculty and staff to identify and manage risks associated with their activities, consistent with the University’s missions of teaching, research and public service. By strategically managing risk we can reduce the likelihood of losses, create greater financial stability, and protect our resources. RMS Mission Statement

So, what does RMS do? Loss Control & Training Programs Developing and implementing effective loss control programs and training in risk management best practices Property Programs Coordinating with third party administrator on claims for theft, damage, and loss of UCSF owned property, including UCSF owned and leased vehicles Risk Financing Allocation of self-insurance program costs and insurance premiums across UCSF departments and projection of future self-insurance program costs Liability Programs Managing claims against UCSF for damage to others’ property, injuries to visitors and the public, employment practices and vehicle liability

UC Self-insurance programs Regents coverage: BUS 75 – general, auto and employment liability BUS 28 – loss, theft or damage to property In addition, UC carries specialty coverage for losses related to fine arts collections, theft, construction and building risk, transport of goods, and several other areas which are inherently “risky”

Identifying and Reducing the Cost of Risk By identifying and analyzing the full cost of risk, the campus Risk Management programs will develop strategic plans to reduce liability costs and free up resources to be used for meeting the University’s mission OP Enterprise Risk Management Initiative

Enterprise Risk Management Enterprise Risk Financial Operational Hazard Strategic Operational Financial Hazard Operational

Cost of Risk 2004/05 Cost of Risk $596 million, systemwide

Cost of Risk – Systemwide and UCSF ProgramUC systemwide costs, FY UC systemwide, Cost per $1000 UCSF Campus costs, FY UCSF Campus, Cost per $1000 Auto Liability$4.4 mil.$0.29$310,000$0.25 General Liability$20.7 mil.$1.37$703,000$0.56 Employment Practices $31.2 mil.$2.06$3 mil.$2.47 Property Losses$4.6 mil.$0.31$420,000$0.34

Risk management process 1. Identify risks using historical data, surveys and interviews. 2. Analyze risks via risk mapping and prioritization based on likelihood and potential impact. 3. Select target risks and develop action plans for risk reduction/management. 4. Implement the plan in partnership with department. 5. Monitor and continually refine - Use RMS information to evolve the risk reduction program.

Risk Management Delivers (Data) Identifying meaningful metrics is challenging in non-revenue generating organizations Risk Management Services has access to data that can be trended and benchmarked Customizable for closer analysis of department risk trends

Claims data tracked by RMS New claims Claims by department, division, location Cost of claims Types of claims (i.e. employment, property, contractual, theft, etc.) Year-over-year claims frequencies, costs Claims “development” Catastrophic claims Litigation and defense costs Allocations for General Liability and Property self- insurance programs

What does the future hold? Department by department “scorecard” of claims experience and trends Wider communication about risk issues Early claims resolution program “Partnering for prevention” risk consultation

As the winningest head coach in Michigan football history, Schembechler's teams won or tied 13 Big Ten championships during his 21 year tenure. “When You’re Through Improving, You’re Through.” Bo Schembechler Go Blue!

Contact Risk Management Services Laurel Heights, Room 325 Box Coming soon: the new RMS website