IT for all – Computer Access and Skills in the UK Andy Duncan Bielefeld Conference 6 th February 2002 Andy Duncan Bielefeld Conference 6 th February 2002

Government Targets Universal Internet access to be available by 2005 To complete a network of 6 thousand UK online centres offering ICT access by 2002 All Government services to be available on line by 2005 Universal Internet access to be available by 2005 To complete a network of 6 thousand UK online centres offering ICT access by 2002 All Government services to be available on line by 2005

Internet access in the UK Per centOct 2000Oct 2001 All adults 45% 53% Males52%55% Females39% 51% Aged %87% Aged %58% Aged 65 and over10%11% Per centOct 2000Oct 2001 All adults 45% 53% Males52%55% Females39% 51% Aged %87% Aged %58% Aged 65 and over10%11%

Trends – Internet use by social class of household Socio-economic group Per cent Professional71 Middle management57 Skilled non-manual46 Skilled manual33 Partly skilled28 Unskilled 26 Socio-economic group Per cent Professional71 Middle management57 Skilled non-manual46 Skilled manual33 Partly skilled28 Unskilled 26

What adults use the internet for Information about goods and services74% Using 73% General browsing or surfing56% Information related to education33% Buying tickets/goods/services36% Personal finance26% Looking for work21% Downloading software/ games19% Using chat rooms16% Playing or down loading music16% Accessing government/official services 2% Information about goods and services74% Using 73% General browsing or surfing56% Information related to education33% Buying tickets/goods/services36% Personal finance26% Looking for work21% Downloading software/ games19% Using chat rooms16% Playing or down loading music16% Accessing government/official services 2%

Broadband and infrastructure 60-65% of the UK population is covered by an affordable broadband technology Low take up of broadband services Significantly increased connections to schools, libraries and universities 60-65% of the UK population is covered by an affordable broadband technology Low take up of broadband services Significantly increased connections to schools, libraries and universities

The Digital Divide Barriers Lack of joined up approach Poor promotion Unattractive or unsuitable content Access problems - centres, facilities and equipment Lack of appropriately trained staff Fragmented funding Cost Lack of joined up approach Poor promotion Unattractive or unsuitable content Access problems - centres, facilities and equipment Lack of appropriately trained staff Fragmented funding Cost

Closing the Digital Divide - Areas for Action Each community to have at least one publicly accessible community-based facility Clear targets and progress in closing the digital divide monitored A review of public funding and availability of revenue funding Local management to encourage community commitment Research and development activity Each community to have at least one publicly accessible community-based facility Clear targets and progress in closing the digital divide monitored A review of public funding and availability of revenue funding Local management to encourage community commitment Research and development activity

UK online – Key features A new national brand to market general vision of an e-Britain Delivering a wide range of Government funded Information Age services: UKonline.gov.uk - delivering value added services A new national brand to market general vision of an e-Britain Delivering a wide range of Government funded Information Age services: UKonline.gov.uk - delivering value added services

UK online - related initiatives UK online Centres UK online computer training Wired-up communities Computers within reach Worktrain UK online Centres UK online computer training Wired-up communities Computers within reach Worktrain

centres

UK online centres - Liverpool

UK online centre - Sheffield

UK online centre - Reading

UK online – mobile centre Leicester

Wired up Communities/ Computers within Reach

UK ICT for all - websites E mail contact: E mail contact: