Date: July 16, 2015 BOSTON. LOS ANGELES. MILAN. SEOUL. SHANGHAI Collaborative Innovation through a Social Intranet.

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Presentation transcript:

Date: July 16, 2015 BOSTON. LOS ANGELES. MILAN. SEOUL. SHANGHAI Collaborative Innovation through a Social Intranet

2 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. CONTINUUM Continuum is an innovation and design consultancy. We study people. We recognize opportunities and identify breakthrough ideas. We make those ideas real. Product Brand Strategy

3 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Our People We succeed by partnering with our clients and building project teams with deep experience and diverse skill sets. Brand Strategists MBAs Web Designers Design Strategists Packaging Engineers Retail Designers Industrial Designers Interior Designers Graphic Designers Interaction Designers Electrical Engineers Experience Strategists Business Analysts Anthropologists Mechanical Engineers Architects Psychologists Market Analysts Economists Model Makers Software Engineers Envisioners Human Factors Engineers

4 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Our Work SWIFFER / Enabling Aspirations Creating New Categories AMERICAN EXPRESS / Ultimate Lux Membership is Privileged REEBOK / Pure Innovation Doubles Sales to $2B Spence Diamonds/ Retail Strategy The Right Ring TARGUS / Translating a Language Engaging the Customer DAKTARI / HIV AIDS Mobile Diagnostic Improving Treatment

5 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Upedia – Our First Intranet

6 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Upedia – Continuum’s first Intranet 2003 – Continuum implements Upedia using MediaWiki Phase II on Linux

7 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. By 2009, we needed something better...

8 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Organizational Change Continuum underwent a major organizational transformation, introducing Research Communities and expanding business practices.

9 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential – Search for new Intranet Platform Requirements Platform for Global Collaboration Connect people, knowledge & ideas Intuitive Interface - Visually compelling, Adaptive – Short implementation timeline and adapts to structures Rich user profiles for Global Project Resourcing/ Planning We looked at a lot of the obvious candidates, implemented proof of concepts for some and in the end we selected:

10 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Introducing Orange

11 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Orange connects people

12 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Rich User Profile Francine Marlo, Designer

13 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Collaboration Inside of Orange Research Communities Communities gather internally to advance Continuum’s expertise in specific topic areas. This expertise is then presented externally through thought leadership.

14 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Sustainable Innovation Each community has a “group” page, allowing members to join, share ideas, and collaborate, regardless of their physical location.

15 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Relationship Management

16 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Interactive Org Chart

17 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Joey’s Relationships

18 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Sharing insights

19 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Internal Blogs

20 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Triggering Discussions

21 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Orange – Linking Studios

22 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Asynchronous Collaboration

23 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Global Staff Meetings

24 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Crowdsourced Editing

25 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. User adoption?

26 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Orange – By The Numbers Since the February 22 nd 2010 launch: 3,100 Pages of new content 365,320 Page views 3.74 Pages per visit 00:04:57 Average time on site

27 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential. Thank you.