Chapter Eight: Foundations of Interpersonal Communication.

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Presentation transcript:

Chapter Eight: Foundations of Interpersonal Communication

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 2

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 3 Self-disclosure... …is revealing personal information about ourselves that others are unlikely to discover on their own. Self-disclosure and Openness Self-disclosure and Openness

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 4 Self-disclosure and Personal Growth   Johari Window   What There is to Know about You

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 5 Self-disclosure and Personal Growth   Johari Window   What There is to Know about You   What You Know About Yourself

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 6 Self-disclosure and Personal Growth   Johari Window   What There is to Know about You   What You Know About Yourself   What Others Know about You

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 7 Self-disclosure and Personal Growth   Areas of Self   Open

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 8 Self-disclosure and Personal Growth   Areas of Self   Open   Blind

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 9 Self-disclosure and Personal Growth   Areas of Self   Open   Blind   Hidden

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 10 Self-disclosure and Personal Growth   Areas of Self   Open   Blind   Hidden   Unknown

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 11 Self-disclosure and Personal Growth   Johari Window   Open   Blind   Hidden   Unknown

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 12 Self-disclosure and Closeness   Self-disclosure Gradual and Cautious   Early Stages - More and More Reciprocity   Once Trust Established, Less Reciprocity Necessary   As Closeness Declines, Depth Decreases

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 13 Appropriate and Inappropriate Self-Disclosure Communication Scenarios, Wadsworth/Thomson0

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 14 Communication to Build Supportive Climates Levels of Confirmation and Disconfirmation   Recognition

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 15 Communication to Build Supportive Climates Levels of Confirmation and Disconfirmation   Acknowledgment

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 16 Communication to Build Supportive Climates Levels of Confirmation and Disconfirmation   Endorsement

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 17 Defensive and Supportive Climates   Evaluation versus Description   Certainty versus Provisionalism   Strategy versus Spontaneity

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 18 Defensive and Supportive Climates   Control versus Problem Orientation   Neutrality versus Empathy   Superiority versus Equality

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 19 Conflict in Relationships   May be Overt or Covert   May be Managed Well or Poorly   Conflict of Interest   Conflict of Orientations   Conflict of Responses Microsoft Image

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 20 Conflict Styles   Exit Active Destructive ExitExit

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 21 Conflict Styles   Exit   Voice Active Constructive Destructive VoiceVoice ExitExit

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 22 Conflict Styles   Exit   Voice   Loyalty Active Constructive Destructive Passive VoiceVoice ExitExit LoyaltyLoyalty

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 23 Conflict Styles   Exit   Voice   Loyalty   Neglect Active Constructive Destructive Passive VoiceVoice ExitExit NeglectNeglect LoyaltyLoyalty

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 24 Conflict in Relationships   May be Overt or Covert   May be Managed Well or Poorly   Conflict of Interest   Conflict of Orientations   Conflict of Responses   Conflict of Outcomes

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 25 Conflict in Relationships   Reflects and Expresses Cultures and Social Communities   Conflict may be Good for Individuals and Relationships

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 26 Teamwork and Conflict Communication Scenarios, Wadsworth/Thomson0

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 27 Conflict in Marriage

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 28 Guidelines for Creating and Sustaining Healthy Climates   Actively Use Communication   Accept and Confirm Others   Accept and Confirm Yourself   Self-disclose When Appropriate   Respect Diversity in Relationships

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 29 Cloudy Climate Communication Scenarios, Wadsworth/Thomson0

Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 30