Specialist Pharmaceutical Telemarketing © 2011 Evolve Marketing Partners Tel: +44(0) Website: Introduction

© 2011 Evolve Marketing Partners Tel: +44(0) Website: introductionour teamour servicesour clients evolve high level lead generation pharmaceutical telemarketing training in- house/externally bespoke CRM offering proposal

Results What it is “Telemarketing is not a job that simply starts and finishes with someone talking on the phone. High return telemarketing involves target profiling, expert data sourcing, analysis and reporting but, most importantly, continual assessment and enhancement “ Pharmaceutical experienced ABPI qualified team. Campaign messages as follow up to direct mail or field force activity in healthcare arena Can deliver direct vaccine sales, services, appointment making or sophisticated market message delivery Access to wide range of healthcare customer groups

Experienced ABPI qualified teams integrate with CRM using web based telephone interface Activity metrics and reports offered daily or weekly to keep 'finger on the pulse‘ Pharma management team will keep project on track allowing you to get on with ‘bigger picture’ Customer Service Team – 60 field representatives available with direct customer contact – IDS UK What we do Partnership approach will allows you to outsource any telemarketing activity that you wish to implement without having the direct responsibility for management and in house provision. A perfect partnership. Results

© 2011 Evolve Marketing Partners Tel: +44(0) Website: introductionour teamour servicesour clientsproposal Case Studies Brief One Phase one: ABPI qualified account team to launch new vaccine product to a targeted health care professional audience. All data and call recording captured on salesforce.com. Phase two: To pick up on sales not achieved during phase one and service customer need. Ongoing project. Brief Two To validate crm data base and identify key buyers and decision makers to create defined customer list Outcome 7,500 GP practices contacted – all buyers and decision makers identified having delivered 9,000 + calls over a 40 day period.

Costs Inclusive of:  abpi qualified account manager  management of telemarketing team  “IPscape telephone interface” & call recording  crm integration and database management  real time, daily and weekly project reporting …………………… © 2011 Evolve Marketing Partners Tel: +44(0) Website: introductionour teamour servicesour clientsproposal

IPscape reports Records all calls made / call time / no of calls / call outcomes / incoming calls/ outgoing calls / no of orders taken / no of call backs / no of appointments booked etc.... …………………… © 2011 Evolve Marketing Partners Tel: +44(0) Website: introductionour teamour servicesour clientsproposal

© 2011 Evolve Marketing Partners Tel: +44(0) Website: introductionour teamour servicesour clientsproposal