2010 EXAM REVISION
QUALITY OF THE SERVICE ORGANISATION & LEADERSHIP MARKETING MANAGEMENT DESTINATION ATTRACTIVENESS CAPACITY OF THE CITY/VENUE
SRSA GIVES MONETARY ASSISTANCE SRSA ASSISTS WITH VISA’S, PROTOCOL ETC SRSA ASSISTS WITH MARKETING SRSA IS INVOLVED IN FACILITATING CONFERENCES, EVENTS, SCHOOL SPORT ETC EXAMPLES: WORLD CUP, SIYADLADLA
THE INITIATION PHASE THE PLANNING PHASE THE IMPLEMENTATION PHASE THE CLOSING PHASE
ESTABLISH COMMITTE & PROJECT MANAGER DETERMINE STAFFING REQUIREMENTS COMPILE A PROJECT PLAN WITH OBJECTIVES WORK OUT A PROGRAMME OF ACTIVITY
PLANNING PHASE DETERMINE SCOPE OF THE EVENT RUN PLANNING SESSIONS CONSTRUCT PROJECT PLAN IMPLEMENTATION PHASE CONTROL MECHANISMS MANAGEMENT MEETINGS & REPORTS EVALUATION PROCESS DEBRIEFING
DUTY TO ENFORCE THE RULES DUTY TO PROTECT PARTICIPANTS DUTY TO WARN PARTICIPANTS OF DANGER DUTY TO ENSURE THAT THE SPORT CAN BE CONDUCTED SAFELY DUTY TO SUPERVISE & CONTROL THE COMPETITION
PERT CHARTS EXCEL SPREADSHEETS SPECIALIST EVENT PLANNING SOFTWARE COMMUNICATIONS TOOLS SUCH AS TWO WAY RADIOS MOBILE PHONES FAX MACHINES
A DOCUMENT THAT RECORDS DETAILS OF MEETINGS WITH STAKEHOLDERS
FINANCIAL RISKS EQUIPMENT FAILURE PROPERTY LOSS OR DAMAGE INADEQUATE SECURITY FOOF POISONING LOST CHILDREN BREACH OF NOISE RESTRICTIONS HOOLIGANISM & CRIME
THE DISPLAY OF RESPONSIBLE SERVICE OF ALCOHOL SIGNS CLEAR SIGNAGE SHOWING WHERE ALCOHOL CAN & CANNOT BE SERVED PROVISION OF FREE DRINKING WATER AVAILABILITY OF FOOD SAFETY & SECURITY PLANS LEGAL REQUIREMENTS OF THE LICENSE PROVISION OF TRANSPORT
EVENT SUMAMRY CONTRACT DETAILS TRAFFIC CONTROL PLAN ASSESSMENT OF RISKS ARRANGEMENTS FOR DISABLED DETAILS OF PUBLIC LIABILITY INSURANCE SPECIAL APPROVALS REQUIRED PARKING ARRANGEMENTS PUBLIC TRANSPORT ARRANGEMENTS ROAD CLOSURES CONTINGENCY PLANS HEAVY VEHICLE ACCESS & CLEARWAYS
VENUE SHUTDOWN INSURANCE / LEGAL CLAIMS CONTRACT FINALISATION DEBRIEFINGS EVENT & SPONSORSHIP EVALUATIONS FINAL MEDIA COMMUNICATION FINAL ACCOUNTING CLOSING CELEBRATION & FOLLOW-ON EVENTS
CHECK ACTIVITIES ON SCHEDULE REMIND VIP’S OF EVENT CHECK ACCOMODATION IN ORDER CHECK TRAVEL SCHEDULES IN ORDER PHYSICAL CHECK OF VENUE CHECK ALL KIT ETC READY CHECK STAFFING CHECK SECURITY PLAN IN PLACE
DO NOT CRITICISE UNLESS YOU HAVE A SUGGESTION OR SOLUTION DO NOT SUB-DELEGATE BE PUNCTUAL SMILE AND ACT COURTESLY THANK PEOPLE DO NOT BLAME OTHERS DO NOT PANIC
THE PROPER TRAINING OF STAFF & VOLUNTEERS TO OPERATE THE EQUIPMENT THE ABILITY TO APPLY A DEADLINE FOR APPLICATIONS THE NECESSARY EQUIPMENT TO PRODUCE THE CARDS THE ABILITY TO HANDLE EMERGENCY CARDS A SYSTEM TO PREVENT DUPLICATION OF CARDS