Organizational Changes Making Things Different

What is Organisational Change? Organizational change is an action that results in a shift in direction or process that can change the way an organization works. Change are planned and are deliberate and goal oriented and take place within the organization or change can originate outside the organization and be beyond its control.

Factors in Organizational Change Resistance is a natural and inevitable reaction in an organization. Resistance at times is hidden, so one needs to find it 3. It is important to understand the reason for resistance 4. To understand the reason, one needs to be with the people

Sources of Resistance to Change Individual Sources Habit Security Economic Factors Fear Of The Unknown Selective Information Processing

Sources of Resistance to Change (cont..) Organizational Sources Structural Inertia Limited Focus Of Change Group Inertia Threat To Expertis Threat To Established Power Relationship Threat To Established Resource Allocation

Lewin’s Three Step Change Model Unfreezing Movement Refreezing

Model of Change Establishing a sense of urgency Developing a guiding group Creating a new vision Implementing the change Communicating new vision Declaring victory Creating short term successes Removing obstacles to the new vision