How Context-aware Technologies Influence Business Process Management Xiaohui Zhao, University of Canberra

Dr. Xiaohui Zhao University of Canberra, Australia Worked in New Zealand, the Netherlands, and Japan TechNZ Grant from New Zealand Ministry of Science and Innovation Business Process Modelling Integration of BPM into RFID-enabled Applications Flexible Service Delivery

Business Process Management 2000 Document flow (OA) ERP CBP (B2B, B2C) Implicit process EAI SCM VOA Intra-organisation Inter-organisation Static Dynamic hardcoded business logic isolated functional units model driven process design Service oriented architecture, rule driven process automation U$ 1.065B, 2005 U$ 5.3B, 2017 By Global Industry Analysts 1 of Gartner’s top 3 strategic technologies (2008) Standardise and automate business process operations Xiaohui Zhao, Uni .of Canberra

Context-awareness Technology Traffic Control Sensor-enabled awareness to the contextual information, such as time, temperature, humidity, consumption of food, vehicle locations, etc., subject to application domains. Smart Appliances Intelligent Wheeled Chair Building Automation Self-Switch on/off ATM Real-Time Supply Chain Management

What if context-aware BPM? Highly personalised service(eLearning, tourism, etc.) Context-aware BPM Adaptable and evolving process definition Active execution according to perceived changes Application of business intelligence at operation level BPM present Energy, material-efficient operations (production, etc.) Business logic and control pre-fixed at build time Reactive execution under BP engine Business intelligence stays at decision making level Reliable planning, business continuity (SCM) Xiaohui Zhao, Uni .of Canberra

Challenges / Research Topics Define the context for business processes Definition of evolving business processes and business process evolution Innovative business rule definition Management over evolving business process Execution of such flexible business processes Xiaohui Zhao, Uni .of Canberra

How and Where to Start Define context information for BPs Ontology, SBVR, conversion of context events into business events [4, 5, 6] Define context information for BPs Perception and reaction mechanisms Instance level process tracking and revision Version control over evolving BPs Extensions to BP modelling languages ECA Rules, Artifact-centric [8, 9] Process change operations according to change patterns [2, 3, 7] Version preserving graph, Version tree/page/space [1] Context awareness extensions to BPMN and BPEL Xiaohui Zhao, Uni .of Canberra

Reference List Xiaohui Zhao, Uni .of Canberra [1] X. Zhao and C. Liu, Version Management for Business Process Schema Evolution. Information Systems, 38(8). pp.1046-1069. Elsevier. 2013. [2] J. Xu, C. Liu, X. Zhao, and Z. Ding, Incorporating Structural Improvement into Resource Allocation for Business Process Execution Planning, Concurrency and Computation: Practice and Experience, 25(3), pp.427- 442, 2013. Wiley. [3] X. Zhao, C. Liu, Y. Yang, and W. Sadiq, CorPN: Managing Instance Correspondence in Collaborative Business Processes, Distributed and Parallel Database. 29(4), pp.309-332. 2011. Springer Publisher. [4] X. Zhao, C. Liu, and T. Lin, Incorporating Business Logics into RFID-enabled Applications, Information Processing & Management. 48(1), pp.47-62. 2012. Elsevier Publisher. [5] X. Zhao, C. Liu, and T. Lin, Incorporating Business Process Management into RFID-enabled Application Systems, Business Process Management Journal. Vol 16(6), pp.932-953. 2010. Emerald Publisher. [6] X. Zhao, and C. Liu, Steering Dynamic Collaborations between Business Processes, IEEE Transactions on Systems, Man and Cybernetics, Vol 40 (4), pp.743-757. 2010. [7] X. Zhao and J. Campbell, Towards Connecting Online Interfacing and Core Business Processes, Australasian Conference on Information Systems(ACIS 2013). Melbourne, Australia. [8] S. Yongchareon, C. Liu, and X. Zhao,A Framework for Behavior-Consistent Specialization of Artifact- Centric Business Processes, International Conference on Business Process Management (BPM 2012). pp.285- 301. Tallinn, Estonia. [9] S. Yongchareon, C. Liu, and X. Zhao, An Artifact-centric View-based Approach to Modeling Inter- organizational Business Processes, International Conference on Web Information System Engineering (WISE 2011). pp.273-281. Sydney, Australia. Xiaohui Zhao, Uni .of Canberra

Xiaohui Zhao, Uni .of Canberra