Why we (Borland) are investing in CMMi Presented by: CJ Human, European Product Line Manager

2 Agenda Borland’s acquisition of CMMi capability (TeraQuest)  Our Mission & where CMMi fits in  Why acquire TeraQuest?  Our CMMi goals  Future plans (external & internal)  CMMi roll-out & integration  Ensuring success with CMMi Questions & Answers

3 Abstract overview Abstract: Taking the plunge and actually putting down cold hard cash on what is essentially a compilation of great ideas, takes courage. In this session, Corné will discuss the business reasons behind Borland's recent acquisition of TerraQuest, a world leader in CMMi based consultancy and certification. He will explore the business goals behind this move and provide a brief overview of our future plans relating to CMMi both internally and externally. As an organisation primarily involved in helping it's customers achieve their software delivery goals, the shoe is now indeed on the other foot. The question is, why should we do this to ourselves? Is it really worth it? Better still, what are we doing to ensure it's worth it?

4 Maximizing the Business Value of Software It’s not just about doing it faster It’s about doing it better It’s not just about getting the software done It’s about getting it deployed & used It’s not just about doing software right It’s about doing the right software

5 Borland’s Vision Continue to build software for software people Continue to serve the needs of software creators Broaden our outreach to help “other” software people We call this vision Software Delivery Optimization Software Delivery Optimization is about driving business value from software.

6 Borland Says “If you’re in business, YOU’RE IN SOFTWARE". “Turn off the bits, turn off the lights”. “Software MUST become a core competency”. “You’ve got to “Get Good At Software””.

7 “Getting Good” at Software translates into Software Delivery Optimization Maximize Opportunity Mitigate Risk Ensure Quality Reduce Spend Accelerate Delivery

8 The Borland Mission Software Delivery Optimization: The transformation of software development to an accelerated, yet disciplined approach that aligns teams, technology and process to maximize the business value of software.

9 How CMMi fits into our strategy Software delivery as a managed business process CMMi adds process expertise to Borland’s products, which provide customers with a complete solution for optimizing cost performance, quality, time- to-market and productivity. Service Organisations such as TeraQuest brings process-focused intellectual property, including courses, knowledge bases and methods that directly support Borland’s current and future product offerings. How is this significant to our customers? The acquisition of TeraQuest provides Borland and TeraQuest customers with integrated technology and process solutions that span executive to individual developer roles. An integrated solution that aligns the people, processes, and technologies within the software lifecycle can help customers address the cultural changes required to migrate software development to a more managed business process.

10 Unique value & Competitive differentiator Will CMMi help us to compete better? Yes! TeraQuest’s proven success in helping enterprises improve their software processes will be a significant differentiator for Borland, a company already well known for its technical excellence and customer-driven agenda. TeraQuest’s process improvement services can integrate immediately with Borland’s ALM suite to help IT executives realize the full potential of process and technology improvement investments.

11 Who is TeraQuest 25 Person Global Process & CMM Consultancy:  Team includes 2 co-authors of CMM: Bill Curtis & Charlie Weber and 11 SEI Certified Lead Assessors – 2 nd largest concentration worldwide. Average consultant with 20+ years of experience Appraisal Services  Business Process  Application Development Advisory Services  Quick-starts  Process improvement  Ongoing implementation Education Services  30+ Courses  Workshops on process management Extensive Process & CMM IP:  Rich catalog of IP in a well structured ‘Process Asset Library’ (PAL) – includes 30+ courses and workshops

12 Borland & TeraQuest Strategic Alignment TeraQuest adds process consulting solutions to Borland’s best of breed ALM technologies to accelerate business value capture Key benefits to BORL include:  Addition of recognized industry leaders in the CMM and process consulting space including the co-author of the CMM, Bill Curtis & the co-author of CMMI & SW-CMM, Charlie Weber  Ability to deliver CMM & Process Assessment and implementation services with a team of SEI Certified Lead Assessors that is larger than any other software company in the world – have delivered 220+ assessments in 15 countries  Incorporation of a rich library of IP and Process related assets that include a catalog of 30+ courses and workshops which will significantly enhance Borland University and Borland Accelerate  Strategic Alliance with Gartner for over 3 ½ years Key benefits to TeraQuest include:  A broad customer platform to extend its reach worldwide – ability to leverage over 8,000+ paying maintenance customers and 3M+ developers to spread the process message  Ability to provide end to end solutions to process consulting recommendations by including best of breed technology  Provides the necessary resources to extend and enhance strategic growth areas such as the Business Maturity Model, Measurements, & Agile Maturity Model

13 Enhancing The Services ‘Stack’ Process Development & Deployment Services (Developing, extending & deploying software development processes across the enterprise) Technical Account Management (On-site dedicated resource to manage deployments, migrations, evangelism, program management) Application & Data Migration Services (Requirements -- Modeling -- SCM) Quick-Start Programs (Education, Mentoring, Install, Configuration & Recommendations – Requirements, Modeling, SCM) Strategy Seminars, Workshops & Assessments – SDO Strategy, Process, CMM, SOA Technical Support Offerings Standard – Premium – Premium Plus Borland Accelerate Knowledge Base / Methods / Tools Borland University – Role Based Product & Solution Blended Learning & Certifications The TeraQuest team and IP rapidly accelerate the growing number of resources and expertise in the process offering and will dramatically enhance Borland University & Borland Accelerate content

14 Rollout Strategies Internal “Webinars” on key topics  Sales Approach  CMMI 101 Training  Improvement Roadmap/Service Bundles Marketing is managing awareness events & content  Executive Breakfasts  Public Webinars  Whitepaper creation  New Presentations & Recorded Sessions for public download Services Portal (services.borland.com) updated with TQ Process content in Q105  Source of information for existing customers

15 Integration plans TeraQuest’s seasoned consultants will become part of Borland’s new Process Optimization Practice. TeraQuest’s process asset library will be incorporated into Borland’s Accelerate knowledge base and will immediately add 30+ new offerings to the Borland University catalog. TeraQuest executives will also work closely with Borland’s worldwide services and product development teams to enhance the process component of Borland’s future products. Creation of Chief Process Officer position.

16 A Process Optimization Practice A newly created group within our Professional Services Org. The Process Optimization Practice is focused on helping clients make software delivery a managed process. Using CMMI, the new practice will help customers transform their organization’s processes to address critical business needs that will help optimize cost, schedule, quality and customer satisfaction. Also focused on addressing our internal need for Process Optimization By empowering the POP, we are ensuring CMMi success

17 Technology Agnostics CMMI-based process appraisals should be technology agnostic, how will Borland retain objectivity? Borland intends to ensure that the new Process Optimization Practice remains independent and objective in its assessments and recommendations, and focused on providing customers value-driven solutions. All appraisers are bound by a code of conduct with the Software Engineering Institute. Borland’s Process Optimization services will continue to support customers that have multi-vendor tool environments much like it supports multi-platform environments and a variety of development processes.

18 Ensuring success with CMMi Success (or not!) will depend on: Management participation People Empowerment Understanding the Business Drivers Involvement in Process review & approval Measuring the Process, not the people Implement Measures, not Targets Automate at every opportunity Avoid Bureaucracy at every opportunity Informal & Formal Training Communicating the “What’s in it for me?” factors

19 Open Q&A Questions??

20 APPENDIX SECTION