Surveying the Texas Workforce Network. l 0 l 0 l 0 = 9:50.

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Presentation transcript:

Surveying the Texas Workforce Network

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Our Customers Communities Job Seekers and Future Job Seekers Employers

Our Mission Our mission is to promote and support a workforce system that offers individuals, employers and communities the opportunity to achieve and sustain economic prosperity.

Our Vision Our vision is that Texans will view local workforce development boards, the Texas Workforce Commission and their partners as a quality supplier of workforce solutions.

Workforce Board Area Map

TWC’s Survey History 1998 Presented SOE results to Executive Staff Published results in employee newsletter Formed focus groups to analyze results and make recommendations Implemented focus group ideas Conducted Executive Director teleconference and state office meeting to communicate changes

TWC’s Survey History 2000 Presented SOE results to Executive Staff Published results in employee newsletter Conducted Executive Director teleconference and state office meeting to communicate SOE results Formed committee to analyze results and make recommendations Created Departmental Excellence Goals based on committee recommendations

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Inclusion of Our Partners TWCTWC BoardBoard ServiceService ServiceService ProviderProvider ProviderProvider

Baldrige Addendum Leadership Human Resources Focus Strategic Planning Information and Analysis Process Management Customer and Market Focus Business Results

Next Issues Categorize Disseminate Communicate and help