Organizational Culture and Ethical Values

Organizational Culture What is it? What is it? What are the components of culture? What are the components of culture? Artifacts Artifacts Behaviors Behaviors Espoused values Espoused values Core values Core values

Organizational Culture What does it do? What does it do? Internal integration Internal integration External adaptation External adaptation Employee decision-making Employee decision-making

Organizational Culture Why is it so hard to define? Why is it so hard to define? Rites and ceremonies Rites and ceremonies Stories Stories Symbols Symbols Language Language

The Chart- Broken Down Adaptability Culture Adaptability Culture Focus on external environment and remaining flexible Focus on external environment and remaining flexible Emphasis: Innovation and risk-taking Emphasis: Innovation and risk-taking Mission Cultures Mission Cultures Serving customers but remaining stable Serving customers but remaining stable Clear vision and goals Clear vision and goals Emphasis: Meet goals Emphasis: Meet goals

The Chart- Broken Down Clan Culture Clan Culture Focus on customers to meet a changing outside environment Focus on customers to meet a changing outside environment Emphasis: Keep employees happy Emphasis: Keep employees happy Bureaucratic Culture Bureaucratic Culture Internal focus with consistency for a stable environment Internal focus with consistency for a stable environment Emphasis: Methodical approach to business/Conformity Emphasis: Methodical approach to business/Conformity

Culture Strength Strong v. Weak Strong v. Weak Subcultures Subcultures Organic Organizations & Culture Organic Organizations & Culture Strong Strong Cooperative Cooperative Equality and trust Equality and trust Risk-taking and change Risk-taking and change

Ethical Values Related to culture Related to culture Ethics v. Laws Ethics v. Laws Managerial ethics Managerial ethics Social responsibility Social responsibility Ethical dilemmas Ethical dilemmas

Ethical Sources Personal Ethics Personal Ethics Organizational Culture Organizational Culture Organizational Systems Organizational Systems External Stakeholders External Stakeholders

Ethics and the Organization Leaders and Ethics Leaders and Ethics Value-based leadership Value-based leadership Ethics and Structure/Systems Ethics and Structure/Systems Structure Structure Ethics Committees, Chief Ethics Officers, hotlines Ethics Committees, Chief Ethics Officers, hotlines Disclosure Disclosure Whistle-blowing Whistle-blowing Code of ethics Code of ethics Training programs Training programs