Infor Confidential Template V.25, March 9, 2007 Copyright © Infor Global Solutions Infor EAM Overview Dwayne Maxwell, EAM Business Solutions Consultant

Template V.25, March 9, Copyright © Infor Global Solutions Agenda  What is EAM  Why EAM  Overall Equipment Effectiveness (OEE)  Asset Performance Management (APM)  Asset Management Challenges  Infor EAM Foot Print  Integration Scenario  Multi-Organizations  EAM Feature Overview  Wrap Up  Product Demonstration

Template V.25, March 9, Copyright © Infor Global Solutions What is EAM?  Enterprise asset management (EAM) means the whole life optimal management of the physical assets of an organization to maximize value. It covers such things as the design, construction, commissioning, operations, maintenance and decommissioning/replacement of plant, equipment and facilities.  "Enterprise" refers to the management of the assets across departments, locations, facilities and, in some cases, business units. By managing assets across the facility, organizations can improve utilization and performance, reduce capital costs, reduce asset-related operating costs, extend asset life and subsequently improve ROA (return on assets).

Template V.25, March 9, Copyright © Infor Global Solutions Why Infor EAM?  Life Extension - Life-cycle extension of an asset is the amount of time that an asset can be extended beyond the projected life expectancy.  Capacity Factor - The capacity factor of a manufacturing facility is the amount of product that it produces over a period of time, divided by the amount of product it could have produced if it had run at full capacity over that time period.  Equivalent Availability - The availability factor of a manufacturing facility is the amount of time that it is able to produce product over a certain period, divided by the amount of the time in the period.  Quality - The quality factor of a manufacturing facility is the amount of product produced per unit consumed divided by the product produced utilizing 100% of the input. … these 4 factors directly impact expense and net income!

Template V.25, March 9, Copyright © Infor Global Solutions Overall Equipment Effectiveness (OEE) APM FactorsWorld Class Availability90.0% Capacity95.0% Quality99.9% Overall OEE85.0% “World Class” Asset Performance Management (APM)

Template V.25, March 9, Copyright © Infor Global Solutions Moving To Asset Performance Management (APM)

Template V.25, March 9, Copyright © Infor Global Solutions CMMS 1980 Computerized Maintenance Management

Template V.25, March 9, Copyright © Infor Global Solutions EAM CMMS 1980 Enterprise Asset Management EAM 1994

Template V.25, March 9, Copyright © Infor Global Solutions APM CMMS 1980 Asset Performance Management EAM 1994 APM 2007

Breakdowns Setup and Adjustments Small Stops Reduced Speeds Startup Rejects Production Rejects Availability Loss Capacity Loss Quality Loss Tooling Failures Unplanned Maintenance General Breakdowns Equipment Failure Setup/Changeover Material Shortages Operator Shortages Major Adjustments Warm-Up Time Obstructed Product Flow Component Jams Misfeeds Sensor Blocked Delivery Blocked Cleaning/Checking Rough Running Under Nameplate Capacity Under Design Capacity Equipment Wear Operator Inefficiency Scrap Rework In-Process Damage In-Process Expiration Incorrect Assembly Scrap Rework In-Process Damage In-Process Expiration Incorrect Assembly CMMS EAM APM Operating Loss Categories ImpactCause

… Infor EAM Opportunity: Manage assets to increase Availability, Performance, and Quality to attain World Class standards ABC Metals INPUTOUTPUT Units ProducedDesign Capacity Schedule Units Rejected Downtime WASTE Infor non-EAM capability Infor non-EAM capability

Template V.25, March 9, Copyright © Infor Global Solutions Asset Management Challenges  Improve asset performance to reduce downtime  Extend asset life to avoid new capital purchases  Schedule preventive maintenance to prevent problems  Track equipment according to regulatory guidelines  Implement capital-saving processes such as warranty management and streamlined purchasing

Template V.25, March 9, Copyright © Infor Global Solutions Infor EAM Footprint MRO E-Catalog EAM Solution Footprint Manufacturing Buildings & Facilities IT Assets Fleet & Transportation Roadways & Pipelines Geo-Spatial Assets Work Management Material Management Preventative Maintenance Purchasing Performance Analytics Labor Management Databridge ERP Financials Mobile Service Requests Condition Monitoring

Template V.25, March 9, Copyright © Infor Global Solutions Basic Business Integration Scenario Create EAM Requisition Approve EAM Requisition Create Purchase Order Approve Purchase Order Item Receipt Record Receiving Report Accounts Payables Invoices (Optional) EAM Requisition Copy Purchase Order Copy Receiving Items Invoice Copy Requisitions Infor EAM XA ERP  Parts Requirements  Parts Inventory  Maintenance  Book Labor  Purchasing  Accounts Payables  General Ledger

Template V.25, March 9, Copyright © Infor Global Solutions Infor EAM Feature Overview

Template V.25, March 9, Copyright © Infor Global Solutions Asset Management  Track history and detail cost tracking  Asset hierarchy with attached documents and drawings  Serialized inventory  Unlimited user- defined fields  Set up preventive maintenance schedules  Warranty claim tracking

Template V.25, March 9, Copyright © Infor Global Solutions  Create work orders for single or multiple pieces of equipment  Assign priority and problem codes  Create based on standard work orders  Attach documents and pictures  Capture complete internal and external costs Work Orders

Template V.25, March 9, Copyright © Infor Global Solutions Preventive Maintenance  Attach activities, resources, and material lists  Time-based and/or meter-based preventive maintenance  Ability to “nest” preventive maintenance schedules  Preventive maintenance routes  Assign multiple equipment to a preventive maintenance schedule  Create inspections and record results

Template V.25, March 9, Copyright © Infor Global Solutions Purchasing  Integrated with work order functions to do “on-the-fly” requisitioning  Customizable purchasing approval flow  Ability to order parts or services  Blanket purchase orders  Purchase order receiving and supplier returns  Support for e-record and e- signature  Support for iProcure

Template V.25, March 9, Copyright © Infor Global Solutions Its functionality and technology remain as robust as ever. Kristian Steenstrup Proven  Largest installed base of a solution in its class  Listed in the Leaders Quadrant in the Gartner Magic Quadrant for Enterprise Asset Management, 1H06  Wide market acceptance  Measurable ROI

Template V.25, March 9, Copyright © Infor Global Solutions In Summary With “Effective Asset Management” you can achieve: Greatly reduced maintenance overhead Lean Maintenance means maximizing uptime, yield, productivity, and profitability Near 100% uptime required for Lean Manufacturing EAM offers tremendous opportunity for organizations seeking top performance

Infor Confidential Template V.25, March 9, 2007 Copyright © Infor Global Solutions Demonstration