How to write a Report On Assessment Source: AUN Secretariat

Report Preparation Objectives of Feedback Level of performance based on AUN-QA guidelines and criteria Key strengths of university/faculty/programme Areas for improvement Quality Assessment Process (Check) Guide 53-66

Report Preparation Review Assessment Findings Verify evidence Identify Strengths Establish Areas for Improvement Clarify Prepare Final Report Establish Rating Verify evidence Areas which meet criteria Areas which are best practices Areas which need improvement Areas which are major weaknesses Establish and agree on level of performance or rating Reconciliation of ratings between teams for common criteria Confirm areas in doubt Agree on improvement areas Presentation of findings at closing meeting Using AUN-QA Assessment Results Template Final report Quality Assessment Process (Check) Guide 53-66

Desktop Assessment AUN-QA Assessment Planning Template (Programme Level) Quality Assessment Process (Do) Guide 53-66

Desktop Assessment Example of Assessment Planning using the Programme Level Template Quality Assessment Process (Do) Guide 53-66

Quality & Improvement Interpretation Report Preparation 7-Point Rating Scale Score Value Interpretation Quality & Improvement Interpretation 1 Nothing (no documents, no plans, no evidence) present Absolutely inadequate; immediate improvements must be made 2 This subject is in the planning stage Inadequate, improvements necessary 3 Documents available, but no clear evidence that they are used Inadequate, but minor improvements will make it adequate 4 Documents available and evidence that they are used Adequate as expected (meeting the AUN-QA guidelines and criteria) 5 Clear evidence on the efficiency of the aspect Better than adequate (exceeding the AUN-QA guidelines and criteria) 6 Example of best practices 7 Excellent (world-class or leading practices) After completing the score for each criterion/statement, compute the score for the overall opinion and overall verdict Quality Assessment Process (Check) Guide 53-66

Report Preparation Guidelines for Feedback Feedback must be: Objective Based on evidence Encouraging Part of a “learning” process Feedback must NOT: Ridicule Mandate solutions Be insensitive to the overall effort Ignore the achievement made Quality Assessment Process (Check) Guide 53-66

Report Preparation Writing Feedback Use clear, simple, grammatically correct and complete sentences Avoid jargons or acronyms Be constructive Use positive tone Be specific Fall within the criteria Be non-prescriptive – state observations and evaluations Quality Assessment Process (Check) Guide 53-66

Report Preparation Samples of Feedback Poor Comment “Staff training needs are revised and frequently met” Good Comment “Staff training needs are revised and updated annually. Training was provided to assist staff to operate and maintain equipment and to take proactive approach to address students’ needs” Show the slide and explain the key differences between a good and a bad feedback report. Your report should not be judgemental such as using the word “frequently”. Instead state your comment factually and indicate the importance of having the practice or process. Quality Assessment Process (Check) Guide 53-66

Report Preparation Samples of Feedback Poor Comment “The university sets aside a high 3% of their funds for research” Good Comment “Some 3% of the funds are allocated for research activities. The fund is used for the research of new technologies and the commercialisation of new inventions. Staff are allowed to tap into this fund to finance their projects upon approval from the research evaluation committee” Show the slide one at a time and ask participants to suggest the feedback. Discuss the inputs from the participants. After the discussion, click the slide to show your feedback. Explain the key differences between a good and a bad feedback report. Quality Assessment Process (Check) Guide 53-66

Report Preparation Samples of Feedback Poor Comment “The university does not conduct survey to receive feedback from its stakeholders” Good Comment “Based on the interview, there is little evidence of the university gathering feedback from students, alumni and employers about the curriculum. This prevents the university from determining and incorporating labour market needs for curriculum development and improvement” Show the slide one at a time and ask participants to suggest the feedback. Discuss the inputs from the participants. After the discussion, click the slide to show your feedback. Explain the key differences between a good and a bad feedback report. Quality Assessment Process (Check) Guide 53-66

Report Preparation AUN-QA Assessment Results Template (Programme Level) Quality Assessment Process (Check) Guide 53-66

Report Preparation Example of AUN-QA Assessment Results Report (Programme Level) Quality Assessment Process (Check) Guide 53-66

Presentation of Assessment Findings The purpose of the closing meeting is to: present the key results of the assessment to key management staff highlight the key strengths and areas for improvement rather than the ratings ensure that the results of the assessment are clearly understood provide an opportunity for clarification confirm of assessment findings conclude the assessment Quality Assessment Process (Check) Guide 53-66

Assessment Report & Recommendations Final Report Executive summary Introduction Summary of the Results of Assessment Criteria and their scores Overall verdict General comments Conclusion Results of Assessment Quality Assessment Process (Act) Guide 53-66

Report on the Quality Assessment at Programme Level for Bachelor of ____________________________ at the Faculty of ______________, University of _______________________ Introduction This report documents the findings on the quality assessment at programme level for the Bachelor of __________________________ at the Faculty of ______________, University of ____________ on _____________. The quality assessment was carried out by _________________ from ____________ and __________ . The report is based on the information provided in the self-assessment report, on- site verification of the documentation and interviews with selected stakeholders including faculty staff, students, alumni and employers.

Results of Assessment The assessment framework is based on the AUN Actual Quality Assessment at Programmed Level. The assessment covers 15 criteria and each criterion was assessed based on a 7-point scale. A summary of the assessment results is as follows

15 criteria with corresponding scores

The Department of _______________________ has put in place quality assurance approaches to address the criteria spelt out in the AUN-QA guidelines. Of the 15 criteria, 9 criteria were rated “better than adequate” especially in programme outcomes, specification and structure & content; student assessment; staff and student quality; facilities & infrastructure; quality assurance of teaching & learning and output. 5 criteria were rated “adequate as expected” and 1 criterion on stakeholders feedback was rated as “inadequate but minor improvements will make it adequate”.

A summary of the key strengths and areas for improvement is tabulated below A detailed report of the quality assessment at programme level for the Bachelor of _________________________ is attached.

Conclusion Based on the self-assessment report, evidences and interviews, the Bachelor of __________________________________ fulfilled all except one criterion. Overall the quality assurance implemented for the programme is between adequate as expected and better than adequate. Report prepared by: Date Enc. Assessment Results

Desktop Assessment Example of Assessment Planning using the Programme Level Template Quality Assessment Process (Do) Guide 53-66