Education and knowledge in the context of term Facility Management in Slovakia FILIP KUBRAN Management Institute Slovak University of Technology in Bratislava Vazovova 5, 812 43 Bratislava SLOVAKIA filip.kubran@stuba.sk

...What actually is...“Facility management“...

...What actually is...“Facility management“... Facility Management definitions - „Facility management is the practice of coordinating the physical workplace with the people and the work of the organization. It integrates the principles of business administration, architecture, and the behavioral and engineering sciences. “ (IFMA 1983) - „Facility management is a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology.“ - „Facilities management involves the management, operation and maintenance of buildings, precincts and community infrastructure.“ (FMA Australia ) (BIFM British Institute of Facilities Management )

...What actually is...“Facility management“... Facility Management definitions - „ Facilities Management is an enabler of sustainable enterprise performance through the whole life management of productive workplaces and effective business support services.“ (South African Facilities Management Association ) - „ integration of processes within an organisation to maintain and develop the agreed services which support and improve the effectiveness of its primary activities.“ (EN 15221-1) - „ Facilities Management is a process by which an organisation delivers and sustains agreed support levels within a quality environment to provide full values in use to meet strategic objectives.“ (Strathclyde Centre for Facilities Management) - „ Facilities Management (FM) involves the total management of all services that support the core business of an organisation. It deals with those areas that the managers of the organisation consider to support their fundamental activities. FM focuses on the interaction between the core business, the support functions, and the facilities throughout all sections of industry, commerce, and services.“ (RICS Royal Institution of Chartered Surveyors)

...What actually is...“Facility management“... Real Estate Management Facilities Management Real Property Management Property Management Corporate Real Estate Capital Asset Management Asset Management

...What actually is...“Facility management“... The perception of Facility Management has changed significantly in the past years to Business Process Mnagement approach

European standard EN 15221 EN 15221-1:2006 Facility Management - Part 1: Terms and definitions EN 15221-2:2006 Facility Management - Part 2: Guidance on how to prepare Facility Management agreements EN 15221-3:2011 Facility Management - Part 3: Guidance on quality in Facility Management EN 15221-4:2011 Facility Management - Part 4: Taxonomy, Classification and Structures in Facility Management EN 15221-5:2011 Facility Management - Part 5: Guidance on Facility Management processes EN 15221-6:2011 Facility Management - Part 6: Area and Space Measurement in Facility Management EN 15221-6:2011 Facility Management - Part 7: Guidelines for Performance Benchmarking

Definition of facility management according European standard EN 15221 „ integration of processes within an organisation to maintain and develop the agreed services which support and improve the effectiveness of its primary activities.“

“To think is easy. To act is hard. But the hardest thing in the world is to act in accordance with your thinking.” Johann Wolfgang von Goethe FILIP KUBRAN Management Institute Slovak University of Technology in Bratislava Vazovova 5, 812 43 Bratislava SLOVAKIA filip.kubran@stuba.sk