What Do Managers Do? Edwing Llangari http://www.happeningpeople.com/corporate_training/time%20management%20man%20Happening%20People.jpg
Management Get Work done through others http://blogs.targetx.com/pbu/Sam/work-in-progress.jpg
Management Levels Top Managers Middle Managers First Level/Line Managers Team Leaders
Top Mangers Chief Executive Officer (CEO) Also Known as Senior Management Chief Executive Officer (CEO) Chief Financial Officer (CFO) Chief Operational Officer (COO) Chief Information Officer (CIO) Chairperson of the Board President, Vice-President, Corporate Head
Middle Managers General Manager Plant Manager Regional Manager Divisional Manager District Manager
First-Line/Level Managers Office Manager Shift Supervision Department Manager Foreperson Crew Leader Store Manager
Team Leaders Team Leader Lead
What are their jobs, tasks, or responsibilities? http://www.ineedmotivation.com/blog/wp-content/uploads/2009/07/03-ps71-1.jpg
Top Managers Depends on the size of the organization Establish goals and the means in which they will be accomplished. Long term goals Team work Have their own staff Monitor customers needs
Top Managers CEO is the head COO, oversees other executives Meeting and Conferences Expand the company Meet with Regional Managers across the country and internationally Success, Change or your FIRED! http://www.stat.ucla.edu/~dinov/WhyStudyStatisticsBrochure/Goals.gif
Middle Managers Hire, train, Motivate, Coach new managers Communicates and interprets Top Managers goals to First-Line Managers Keep different locations in touch with each other Report to Top Manager
First-Line/Level Managers A key player in the companies success Carry out companies goals Set Daily/weekly goals (Planning) Hire, Train, Supervise, Motivate, Fire Manage store/location Appearance Deal with customers and employees Make schedule
Team Leader Set the example Motivate Help others succeed and feel comfortable (on occasions it may include to train in new employees) Communication inside the team Communicate with other teams/Report to Management Accomplish your GOALS!
What do they have in common? The Four Managerial functions Planning Organizing Leading Controlling The three roles created by Mintzberg Decisional Interpersonal Informational
http://www.bcs.org/upload/img_400/management_pyramid.gif
References Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2010-11 Edition, Top Executives, on the Internet at http://www.bls.gov/oco/ocos012.htm Juneja , H. "Top Level of Management." Ezine Articles. N.p., 2010. Web. 19 Sep 2010. <http://ezinearticles.com/?Top-Level-of-Management&id=2081389 "Management Quality." The Manager. N.p., 2003. Web. 19 Sep 2010. <http://www.themanager.org/Strategy/Middle_Managers.htm> N.A., . "Management Levels." Referance for Business. Encyclopedia Of Business, 2010. Web. 19 Sep 2010. <http://www.referenceforbusiness.com/management/Log-Mar/Management-Levels.html>