Telephone: ׀ KNOWING WHEN TO LEAD AND WHEN TO MANAGE Paul Henderson Dominic Perri

. For Outcomes Provide a Conceptual framework for the difference between leading and managing Offer the opportunity for you to apply these concepts to your ministry Identify 1-2 things to act upon immediately

Leadership vs. Management Leaders Leaders help their organizations identify vision, mission, values… the future! They focus on big picture and top priorities Managers Managers implement the vision and plan. They follow direction, and focus on operational level.

Leadership vs. Management What & Why Leaders How & When Managers

Leadership vs. Management Both leadership and management are essential elements of organizational achievements.

Do We Have to Choose? The reality is that many pastoral leaders have to be BOTH Leaders and Managers. So the key question is knowing when to wear the Leader hat and when to put on the Manager hat.

Problems for which we can find the solutions. Requires expertise with necessary know-how and procedures. Operational-Level problems that focus on creating systems, processes, etc. Managers Solve Technical Problems

Problems not amenable to authoritative expertise/standard operating procedures. Cannot be solved by someone who provides answers from on high. Require experiments, new discoveries, and adjustments from numerous places in the organization or community. Leaders solve Adaptive Problems

Leadership vs. Management Leaders Shape and share a vision for the future Managers Manage Daily Tasks

Leadership vs. Management Leaders Change & Movement [Mission-focused] Managers Effectiveness & Efficiency

Leadership vs. Management Leaders See themselves as promoters of change, as challengers of the status quo in that they encourage creativity and risk taking Managers See themselves as preservers of the status quo

Leadership vs. Management Leaders Are concerned with doing the right things Managers Are concerned with doing things right

Leaders Are more concerned with ends, what gets done Managers Are more concerned with means, how to get things done

Plan and budget Organize and staff Status quo Short-term Controlling Means Builders Envision and direct Align employees Change Long-term Inspiring/motivating Ends Architects Managers Leaders Leadership vs. Management

Often promoted because they are good at operational tasks Have to shift their thinking to Leader- focused activities – vision, mission, values Many new leaders don’t do this well – they continue doing what they know When Managers Become Leaders

Micro-manage No common vision articulated – creates silos Disputes go unresolved Focus is on tasks instead of progress When Leaders act like Managers

Do most of your challenges require leading or managing? What area is more challenging for you? What is one action that you can commit to when you return to your ministry? Conversation/Reflection

Lead – Manage Matrix LEAD/LEAD PERCENT: LEAD/MANAGE PERCENT: FUTURE: LEAD/LEADFUTURE: LEAD/MANAGE

Contact Information Dominic Perri Paul Henderson

Telephone: ׀