Skills for a Smarter Planet IBM Academic Initiative Skills for a Smarter Planet John Schilt IBM Academic Initiative Australia / New Zealand schiltj@au1.ibm.com New Zealand Universities January 21-25, 2013 Charts and other reference material : bit.ly/ANZAI

The IBM Business IBM Products IBM Global Technology Services Steve Mills 04/07/11 The IBM Business IBM Products IBM Global Technology Services IBM Global Business Services IBM Research The IBM business is complex , and wide ranging. Included are Products : Hardware (POWER (p) servers, Intel (x) Servers, Mainframes (z), PoS devices, Software : many brands, thousands of products (WebSphere, IM, Tivoli, Analytics, Security, Rational, ICS) Leasing, other industry assets Global Technology Services Global Business Services IBM Research Each of these has an interest in Cloud Computing. Hence, answering the question, What is IBM’s Strategy around Cloud Computing does not have an easy answer. 110407 MILLS CLOUD FORUM

Todays Topics 1 2 3 4 Smarter Planet Skills for a Smarter Planet Cloud Computing Academic Initiative – Cloud Resources 2 3 4

We are experiencing the reality of global integration. The world is connected ECONOMICALLY. SOCIALLY. TECHNICALLY. A series of shocks: Climate change Energy geopolitics Global supply chains Financial Crisis Plus rapidly evolving and ongoing significant trends: Changing demographics Empowered consumers and citizens Impact of technology

…because intelligence is being infused into the way the world works. Our world is becoming INSTRUMENTED. Our world is becoming INTERCONNECTED. Virtually all things, processes and ways of working are becoming INTELLIGENT.

An opportunity to think and act in new ways. + + = An opportunity to think and act in new ways.

Smarter cities are working to infuse intelligence into each of their core systems. Government Services Transportation Public Safety Education Energy and Utilities Healthcare Telecommunications

Smarter transportation: Client transformations Stockholm implemented an intelligent toll system in the city center, which resulted in 20% less traffic, 40% lower emissions and 40,000 additional users of the public transportation system. To encourage citizens to use multiple modes of transportation and make it easier to align the cost of transit with its impact on the environment, the Singapore Land Transport Authority implemented fare management with smart cards that can be used to pay for buses, trains, taxis, road-use charging and parking.

Todays Topics 1 2 3 4 Smarter Planet Skills for a Smarter Planet Cloud Computing Academic Initiative – Cloud Resources 2 3 4

Skills for a Smarter Planet T – shaped skills Soft Skills Technical Skills

What are T – Shaped skills ? Complimentary skills Project Management Business / Management Accounting / Finance Politics Selling Legal Specific Skills Deep Technical Specific to trade or profession Certification Professional recognition What shape are you ?

Soft Skills Aptitude Attitude It’s about As well as Communication (the what and the how) Communication Presentation Leadership / Teaming Persistence Passion Longing for learning Confidence (*) Listening Ability to accept feedback Organisation Selling / Negotiation “Nothing great in the world has ever been accomplished without passion” Hegel, 1770 - 1831

Technology – Alphabet Soup PHP .NET Java JEE XML HTML DHTML XHTML Ruby on Rails PERL Python CSS USB 3.0 W3 RDBMS Web Services ReSTFul Services Open Source FOSS Linux IDE DHCP, DNS Frameworks MVC Cloud Computing Analytics Infrastructure as a Service Software as a Service Platform as a Service Business Process as a Service Storage as a Service IP V6 ERP SCM Web 2.0, Web 3.0 VOIP Javascript AJAX BPM Big Data Always need to be in the know – be aware of what is happening in your industry, in your area of expertise.

Key Skill Areas Analytics / Big Data Business Process Management Cloud Computing Social Business ..... others

Career Roadmap: Information Management and Analytics: The number of roles are rapidly expanding. Few schools are preparing students for these job roles DB Admin Content Admin Application Developer Data Analyst Technical Specialist Warehouse Content on Web Data Architect Content Architect Governance Architect CIO, CTO Enterprise C-level Architect Information Architect Management Structured and Semi-Structured Data Analytics Applications Information Governance Line Management Business Analyst Solution Developer Information Integrator ETL Analytics Architect Application and Solution Architect Master Data Mgmt Data Quality Director Enterprise Solutions Architect Enterprise Analytics Architect VP GM Metadata Design Security Team Lead Current focus area

Trends in Analytics, Types of Analytics Degree of Complexity Competitive Advantage Standard Reporting Ad hoc reporting Query/drill down Alerts Forecasting Simulation Predictive modeling Optimization What exactly is the problem? What will happen next if ? What could happen … ? What if these trends continue? What actions are needed? How many, how often, where? What happened? Stochastic Optimization Descriptive (Cognos) Prescriptive (ILOG) Predictive (SPSS) How can we achieve the best outcome? How can we achieve the best outcome including the effects of variability? Cognos – descriptive (necessary for any of the others. Know data, know what is there, what is real, correct. facts… REQuIRED. Use SPSS Or SAS to pull out patterns for new relationships - % of customers in this zip code who respond to postcard coupon; what is predicted revenue. Plan for optimize revenue. Looked at data, generate prediction and constraints to prescribe a plan. SPSS – predictive ILOG - Prescription Keyboard materials, marketing, pricing, call centers, - inferred if you drop price rev goes up – trial and error (not causality), refine model ‘cause don’t … use technique. How take advantage of appearing to be true. Predictive modeling: Classification Simulation: Also physical modeling, “What will happen if … ?” Forecasting: Time series analysis Alerts: Current conditions suggest problem is or will occur Based on: Competing on Analytics, Davenport and Harris, 2007

Watson (Big Data Analytics Skills) Cognitive systems like Watson may transform how organizations think, act, and operate in the future. Learning through interactions, they deliver evidence based responses driving better outcomes. Volume Variety Velocity Voracity

Watson (Big Data Analytics Skills) Natural Language Processing (Ontologies, Taxonomies, etc). Machine Learning Artificial Intelligence Big Data Management Data Collection, Master Data Management, Data Storage, Database Systems (design, implementation)Data Integration and Reduction Analytics Text Analytics, Descriptive Analytics (BI), Predictive Analytics (modeling) Prescriptive Analytics (optimization, simulation, rules based, decision mgt) Analytical Industry Applications (marketing, operations, risk/fraud, etc.) Statistical methodologies (regression, C5, Decision Trees, etc.) Stream computing and computing for multiple, parallel processing Inference and Decision Making UX Design

Process = BPM + SOA People BPM Integration Systems BPM Rules SOA Executive Management Customer Service Invoice Reconciliation Teams Finance & Ops Account Administration People BPM Rules BPM Integration SOA ERP Systems Imaging CRM Billing Systems 21 21 21

Todays Topics 1 2 3 4 Smarter Planet Skills for a Smarter Planet Cloud Computing Academic Initiative – Cloud Resources 2 3 4

Cloud is: Cloud addresses: Cloud represents: Cloud includes: Cloud is a shift in the consumption and delivery of IT with the goal of simplifying to manage complexity more effectively. Cloud is: A new consumption and delivery model Cloud addresses: Cost reduction Scale Utilization Self-service IT agility, flexibility and delivery of value Cloud represents: The industrialization of delivery for IT supported services Cloud includes: Deployment models: public, private, hybrid Delivery models: Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS) and Business Process as a Service Cloud computing is a shift in economics and focus. From an economic standpoint cloud addresses: Self-service Cost reduction Scale Utilization IT agility, flexibility and delivery of value. Cloud focuses on choice: Workload optimization Service delivery The end-user experience 23

IBM uniquely positioned with end-to-end capabilities: Steve Mills 04/07/11 IBM Cloud IBM uniquely positioned with end-to-end capabilities: Consulting and Implementation Services Leading Hardware, Software and Research Managed Services across workloads Leading industry and process expertise 110407 MILLS CLOUD FORUM

The IBM Cloud Computing Reference Architecture IBM Confidential 25

IBM Academic Initiative building skills for a Smarter Planet

The IBM Academic Initiative Our mission To partner with academic institutions to better educate millions of students for a smarter planet and more competitive IT workforce A SMARTER PLANET WILL BE INSTRUMENTED, INTERCONNECTED, INTELLIGENT PEOPLE WANT IT. WE CAN DO IT. Our offerings No-charge access to IBM technology & tools (thousands of software titles) No-charge access to course materials and curriculum (hundreds of modules) Skills enhancement supported by a worldwide community of IBM volunteers Since inception in 2004, over 25,000 faculty across 5,000+ institutions have participated in the Academic Initiative, teaching courses to 3M+ students. www.ibm.com/academicinitiative

Ten reasons to join and become a member Get thousands of software products at no charge You can download full versions of IBM products and technologies and make them available to your students in your classes and labs. Download industry-proven courseware No need to start from scratch. Download professionally developed materials to teach a wide range of information technology (IT) and business topics. Advance your technical knowledge The Virtual Innovation Center (VIC) has more than 800 online courses and materials supporting a wide range of software, hardware and services topics— and you can access them 24/7. Teach Business Process Management with the INNOV8 game Hundreds of schools around the world are using this award-winning, serious game to teaching Business Process Management in their classrooms. Establish your own virtual enterprise systems No need to install and maintain an IBM mainframe system or mid-range system. You can request virtual access for yourself and your students to an IBM System z or to IBM Power Systems. Become a leader in Service Science, Management & Engineering (SSME) SSME is a growing multi-disciplinary research and academic effort. Use these resources to develop a program at your school and ensure that your students will have "T-shaped" skills. Learn all about cloud computing Get involved in the "next big thing" - cloud computing. Cloud Computing Central is an excellent collection of resources for learning about and working with technologies in a virtual environment. Encourage students to explore, compete, and get certified Our contests can help students go beyond the classroom to expand their knowledge, as well as their wardrobes. Many games offer a t-shirt to the first registrants! You can get also get a 50% discount for your students on many IBM Professional Certification tests. Be a conduit to student employment You can give your students access to the IBM Student Opportunity System resume database and they can post their CV for IBM customers and business partners (thousands of companies around the world) to view. This can be as important as a good grade. If they get hired, they will love you. :-) Join My developerWorks and connect with others around the globe Create your own personal profile and custom home page to get instant access to the people, feeds, tags, bookmarks, blogs, groups, and forums that you care about. 1 2 3 4 5 6 7 8 9 10

Academic Initiative : Resources in the Cloud Academic Skills Cloud JazzHub blueworksLive

Academic Initiative : Resources in the Cloud Academic Skills Cloud JazzHub blueworksLive

What is the Academic Skills Cloud (ASC)? Currently a managed pilot of up to 50 schools in 2011 (8 in Australia) No charge for the Universities Available in the United States and selected pilot countries Accounts running on SmartCloud Enterprise (SCE) – same as customer experience Fast anytime, anywhere access to catalog of pre-configured images / no downloads Cognos, DB2, Informix, Lotus, Rational, Tivoli, WebSphere, Suse Linux, Red Hat Enterprise Linux and Windows Server images available now One of many ways the Academic Initiative is making it easier to build skills with IBM

Academic Skills Cloud (ASC) Pilot in Australia (and New Zealand, from January 2013) Academic Initiative Lead (John Schilt) is main contact Forecast usage / account approved by IBM US Account created (University Faculty members agree to addendum) Students can get access to Cloud Management interface (optional) Can be used for teaching / learning / non commercial research Analytics / Data Mining Software Development Database Fundamentals Social Networking Big Data (Hadoop clusters) .... others Cloud Management – Infrastructure as a Service

ASC – image details 32-bit and 64-bit Linux® BigInsights 1.1 Master and Data nodes Cognos 10.1, 10.1.1 Collaboration QuickStart (ST, Domino, Connections) DB2 Enterprise Dev Ed 9.7.1 DB2 Express-C 9.7.1, 9.7.5 Industry Application Platform Informix: Dev. Ed. V11.7, Innovator-C Ed 11.7 Lotus Domino ES V8.5.2 , Domino Utility 8.5.2 Lotus WCM 7.0.0.1 + SE 7.0.0.1 Mashup Center V3.0.0.1 Rational Application Developer 8.0.1 Rational Asset Manager 7.5.0.2 and 7.5.1 Rational Build Forge 7.1.2 Rational Build Forge Agent 7.1.2 Rational Quality Manager SE 2.0.1 Rational Software Architect 8.0.1 Rational Team Concert 2.0.0.2 Rational solution for Collaborative Lifecycle Mgmt (RTC, RQM, RRC) Tivoli Monitoring 6.2.2.1 WAS V7.0.0.11 and 8.0 WPS & Lotus WCM 6.1.5, 7.0 + SE 6.1.5, 7.0 Virtual Machine Options Copper -32 Copper - 64 Virtual CPU’s with 1.25GHz 1 2 Virtual Memory (Gigabytes) 4 Instance Storage (Gigabytes) 60 32-bit and 64-bit Linux® SUSE Linux Enterprise Server (SLES) 11 Red Hat Enterprise Linux (RHEL) 5.6, 5.7 Microsoft ® Windows® Server Windows Server 2003 and 2008

Academic Initiative : Resources in the Cloud Academic Skills Cloud JazzHub blueworksLive

What is JazzHub ? Rational Team Concert – in the cloud Develop directly on the Jazz.net website No download or installation required Start a new project in under a minute! All of the features of Rational Team Concert! Currently a beta program for professors, students, and academic researchers Extends IBM commitment to academia Jazz.net To request a project creation code, visit: http://jazz.net/hub

Rational Team Concert - an open, extensible architecture Supporting a broad range of desktop clients, IDE’s, languages and platforms Query Storage Collaboration Discovery Administration: Users, projects, process JAZZ SERVICES Business Partner Extensions Your Extensions Rational Developer for z Rational Software Architect Rational Systems Developer Rational Business Developer Rational Developer for Power IDE Clients Web Clients Visual Studio Enterprise Clients Rational Desktop Clients Rational Team Concert Web 2.0 Eclipse Best Practices Presentation: Mashups ISPF IBM Rational Extensions Windows Linux AIX Solaris IBM i on Power Linux for System z z/OS zEnterprise Jazz Team Server

Academic Initiative : Resources in the Cloud Academic Skills Cloud JazzHub blueworksLive

What is Blueworks Live ? IBM Blueworks Live BlueWorks Community! Blueprint Tooling New Capability IBM Blueworks Live New SaaS offering that incorporates BPM Blueprint and BPM BlueWorks

Simple. Social. SaaS. New Offering for Improving Processes IBM Blueworks Live Better than “process over email” Enables anyone, anywhere to be a process expert Takes you to next level of process improvement Enables a regular business person with little technical skill to automate processes currently run over email with attachments, for more control and improved productivity via a social, collaborative approach Automation of simple business processes in 90 seconds using checklist & approval templates Integrated private community and public BPM feed Built-in dashboards and reporting for improved governance Discovery and documentation of even the most complex processes + New Automation Features BPM Blueprint BPM BlueWorks blueworkslive.com

Specific technology areas that can be leveraged immediately Product Comment Analytics Cognos Business Intelligence Academic Skills Cloud Tutorials (9 hours) Cognos Insight Runs on Windows PC Tutorials (2 hours) Big Data IBM BigInsights Create Hadoop Cluster SW Engineering Rational Software Architect Developerworks BPM BlueWorksLive BPM in the Cloud Relational Databases DB2 Complete 3 day workshop (Materials and Certification exams) Project Management Rational Team Concert / JazzHub Project Management in the Cloud

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