Leadership Skills & Organisational Development/Change Presenter: Albert Gillings, PE MBA Designation: Operations Officer – Civil Engineer Date: December 3 2013

4 Role of Leadership Stephen Covey Role 1 - Pathfinding Who is important to us, and what matters most to them? What is our purpose, what matters most to us, and how will we act towards one another? Where are we going, and how will we get there? “Pathfinding is the ability to link what you are passionate about delivering with what your customers are passionate about getting “ Can’t talk about leadership without being passionate!

4 Role of Leadership Stephen Covey Role 2 - Aligning How does the whole system work together? What are the parts of the system? Where are we going, and how will we get there? “If pathfinding identifies a path, alignment paves it “ Systems is like the activity chain – what bring suppliers and customers or leaders and followers together

4 Role of Leadership Stephen Covey Role 3 - Empowering How do we cultivate an environment where people can do their best and are committed? What is nature of work being done? How much responsibility and authority should people have? Who does what? How? With what resources and accountability? For what reasons? “Empowering means releasing the talent, energy, and contribution of people so the can travel the path“ Unless the right conditions exist for people to make their greatest contribution, you cannot expect the best from them.

4 Role of Leadership Stephen Covey Role 4 Modeling Who would follow me/us? Do I/we take responsibility? Do I/we “walk the talk”? Are I/we trustworthy ? “Modeling means living by our principles“ Only when you understand and live by the principle will others trust you.

Organisational Change What is the one constant in organizational change? People Men and women

The three Tenets – Lynda Gratton Tenet 1 - People operate in time How long it takes to implement and embed changes in people process? How fast do the attitudes and behaviours of people change? Tenets - principles Present Future Past People perspective on time

The Three tenets – Lynda Gratton Tenet 2 - People search for meaning Personal goals Wants voice to be heard (gender power)

The Three tenets – Lynda Gratton Tenet 3 - People have a soul Trust is very important Integrity has value

Organisational Change What makes organization to change? Something happened! Climate Change Technology Social Media Citizen’s rights demanded Deliverables for success

Organisational change Technical Services (Works Agency) Today’s Deliverables Citizens rights Security Education Health Justice (a voice) Safety Economic prosperity Yesterday’s Deliverables Schools Roads Bridges Water Social Science Organization transformation Natural Science

Yesterday’s deliverables Driven by Natural Science Engineering excellence Quality Control Financial Control Key Skills Engineering, land surveying, quantity surveying, financial analyst,

Today’s deliverables Driven by Social Science Key skills Marketing (understanding citizen needs and delivering it) Environmental Science (Citizens rights to sustainability) Economic Inclusiveness (Citizens must be better off) Key skills Project Management, Social Analyst, gender specialist, economist , Environmental specialist, communication specialist, leadership, Architecture Organisational skills: Strategic Planning, Human Resources, Risk management (includes reputation), Leadership

Today’s Deliverables

Case Study National Works Agency Multinational Development Banks Formerly Public Works Department (PWD) Multinational Development Banks Todays deliverables Consultants Report Gap Analysis

An assessment of a Works Agency Area 1 – Foundation and infrastructure for project work fair Area 2 – Planning and Estimating Fair Area 3 – Organizing and Cooperating Area 4 – Controlling and leading Poor Area 5 – Project Execution and delivering results

An assessment of a Works Agency – Key Factors *Only a few skills sets were deemed as adequate

Key Factors continued

Key Factors continued Most of the inadequacies have a strong social science components. Engineers should appreciate these components and not necessarily acquire such skills.

Last Word Be aware of the change People are the constant Will trigger movement or not Identify your role People are the constant We have a responsibility to our citizens Developing assets and institutions (standards) are a means (output) to an end (outcome and impact)

We wish OECS Engineers success Thank you