GETTING STARTED WITH YOUR NEW AIRTEL MAIL PROFESSIONAL EMAIL SERVICE POWERED BY Microsoft Office 365 Version-3 18th February 2013

How to use this presentation You are requested to run this PPT in slide show format. Click on the buttons where its written ‘Click here’ This PPT is a Help PPT. Click here

Table of Contents Getting Started Taking backup of your emails How to access your email on Microsoft Office365 Taking backup of your emails Ho w to take backup of your emails. This is useful if your emails are larger than 500MB in total Easy transfer of your emails Transfer your emails easily through online utility Steps to transfer your existing emails to new platform (if smaller than 500 MB) Troubleshooting A few easy steps to handle errors All is done Final steps Getting to use Outlook Web Apps Self Help articles and videos for common tasks using Outlook Web Apps. Click here Click here Click here Click here Click here Click here

GETTING STARTED

Initial Guidelines https://login.microsoftonline.com/ Airtel will create a parallel email-id for you on Office365 The username and password of this account will be mailed to you on your existing airtelmail.in email Once you get the user-name and the password, you are requested to login to Microsoft site to access your account first time. URL to access your account https://login.microsoftonline.com/

https://login.microsoftonline.com/ 1. Login to the portal using the user ID and the temporary password you would have received from airtel on your airtelmail.in email. 2. On your first login, the system will ask you to change your password 3. Use the new password to login back

This is your access page. Click on Outlook to open your email interface.

Select “English” for Language 1 2 3 For first time use, Microsoft Outlook Web Apps will ask you to specify your preferred language and Time Zone. Select “English” for Language Select “(UTC+5.30) Chennai, Kolkata, Mumbai, New Delhi as your Time Zone. Click OK Button

This (the all new Microsoft Outlook Web Apps) will be your professional email interface.

BACKUP YOUR EMAILS

Airtel strongly recommend to take backup of all your data from existing platform. This is recommended even if you have successfully migrated all your data to new platform. To take backup, please access the below URL and follow the suggested steps. http://support.google.com/a/bin/answer.py?hl=en&answer=100458

TRANSFER YOUR EMAILS

Open your AIRTELMAIL account in a separate window. Click on Options and ‘Settings’ [See top right corner]

Select ‘Forwarding and POP/IMAP Select “Enable POP for all mail (even mail that’s already been downloaded)” if not selected already Click “Save Changes”

Sign Out from the old airtelmail account Open your new airtelmail account in a separate window using https://login.microsoftonline.com/

We will now start the journey of getting your previous emails. Click on Options. Click on “All Options”

Click on “Connected Accounts”

1. CLICK ON NEW 2. ENTER YOUR EXISTING AIRTELMAIL USERNAME and PASSWORD

1. CLICK ON FINISH

TROUBLE SHOOTING In case of any error messages, please follow slide 21 to 23. Otherwise, move to Slide 24

1. CLICK ON “POP”

Put your Airtelmail (the old email) Password Type your Display Name Email address and User name will be your existing Airtelmail email id (the old email) Put your Airtelmail (the old email) Password Uncheck “Leave mail in server” Type the details as on the left hand side under “Server Information” Click “Save” 1 2 3 4 5 6

Wait for this screen to appear

ALL IS DONE

AFTER A CONNECTED ACCOUNT HAS BEEN CREATED

The interface will show the status as “Downloading” Click on “Mail” (Top Left Hand Corner)

All your previous emails start appearing in the Inbox

CUT-OFF MIGRATION: ONCE YOU HAVE DOWNLOADED ALL YOUR EMAILS TO THE NEW ACCOUNT

ALL YOUR PRECIOUS EMAILS SHOW UP IN INBOX

ONCE YOU HAVE COMPLETED DOWNLOADING ALL EMAILS TILL THE LAST DATE, Click on Options, More Options Select the Account Name from the List and Delete the connection.

POST CUT-OFF: Login with your old airtelmail username and new password. ALL PREVIOUS EMAILS WILL BE RETAINED IN THE NEW INTERFACE

Great Achievement! Now all your old emails are there in your new Exchange Online mailbox powered by Microsoft Office 365.

SELF HELP VIDEOS and ARTICLES

SELF HELP Getting Started with Outlook Web Apps: Supported Browsers, Working with Messages , Using the Calendar , Contacts and Groups , Accessibility , Getting Help , Signing Out , Other Ways to Connect to Your Mailbox Additional Videos for your reference: Manage Your E-Mail Send automatic replies to people that send you messages Find and View Messages Find items in your mailbox Work with Other E-Mail Accounts Send and receive e-mail from other e-mail systems within Outlook Web App Redirect incoming messages to another e-mail account Set Up E-Mail on Your PC Set up a POP or IMAP e-mail program to send and receive e-mail Set up e-mail in Outlook 2010 Set up e-mail in Outlook 2007 Use Other Outlook Web App Features Learn to use contacts, chat, and groups Learn to use the Outlook Web App calendar Set Up E-Mail on Your Phone Set up your phone for Exchange ActiveSync Set up your phone for POP or IMAP

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