16-1 © 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. Chapter 16: Delivering Oral Reports and Business Speeches © 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

16-2 © 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. Reporting orally Determining a topic and format for formal speeches Understanding the body language and vocal traits necessary for a good speech Planning visuals Planning and delivering effective Web-based presentations Delivering an outstanding team presentation Chapter Overview

16-3 © 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. Planning the Oral Report Plan oral reports just as you do written ones. Determine your objective. State its factors. Organize the report: indirect or direct order. Divide the body based on your objective. Include strong intro. and closing. Plan for interaction.

16-4 © 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. Making Formal Speeches Speak on a topic in your area of specialization and of interest to your audience. – Topics assigned to you can include A welcome address. Delivery of acceptance of and honor or award. An announcement of a charity drive. – Topics you pick should reflect Your background and knowledge. The audience’s interests. The occasion of the speech. The medium you’ll be using.

16-5 Preparation of the Presentation Gather information: libraries, company files, the Internet, interviews. Organize – Introduction – Body – Conclusion © 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

16-6 © 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. Introduction Use an appropriate greeting (“Good morning”). Arouse interest. – Story – Humor – Quotation – Question – Startling statement Introduce the subject (theme). Prepare the reader to receive the message.

16-7 © 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. Body – Divide the whole into comparable parts. – Apply conventional relationships of data (time, place, quantity, factor, combination). – Use factors for presenting issues and questions. – Connect major points with transitions.

16-8 © 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. Conclusion – Restate the subject. – Summarize. – Consider using a climactic close.

16-9 PROJECT: Confidence – Prepare well. – Dress appropriately. – Talk in strong, clear tones. Competence Sincerity Friendliness

16-10 APPEARANCE AND ACTIONS: – Posture – Walking – Facial expressions – Gestures