IMPACTS OF INFORMATION TECHNOLOGY Soetam Rizky

IT Positive Effects Only? Will society have any control over the deployment of technology? Where will technology critics be able to make their voices heard? Who will investigate the costs and risks of technologies? What about health and safety issues? What impact will IT have on employment levels? What impact will IT have on the quality of life?

Impacts On Organizations - Managers Automation of routine decisions Less expertise required for many decisions. More rapid identification of problems and opportunities Less reliance on experts to provide support to top executives. Decision making undertaken by non-managerial employees. Thinner organizations. Organizational intelligence that is more timely, comprehensive, accurate, and available

Impacts On Organizations – Personnels Shorter Career leaders Changes in supervision Jobs in mobility Changes in job content Changes in power and status

Impacts On Organizations – Individuals Dehumanization and other psychological impacts Information anxiety Job stress Radiation exposure Repetitive strain (stress) injuries Lack of proper Ergonomics

Quick Summary PositiveNegative ErgonomicsStressDehumanizationMore efficientAutomation

Impacts On Organizations – Society Opportunities for people with disabilities Quality of Life improvements Improvements in health care Crime fighting

Impacts On Organizations – Society Invasion of privacy Digital divide Possible massive unemployment Crowds for criminals

Virtual communities Transaction : Buying and selling Purpose or interest : Exchange of information Relations or practice : Organized around certain experiences Fantasy : Share imaginary environment

Before we continue….. Which one are you ?

Opportunities and Challenge The effects of offshore outsourcing Managing and evaluating remote workers Dealing with information overload Providing high-quality information Displacement of employees with information technology Use of electronic surveillance

Questions / Comments ?