STANDARDS FOR COMMUNITY TOURISM (EDUCATION) PRESENTATION AT The Jamaica Community Tourism Symposium & the 1 st IIPT Caribbean Community Tourism Conference & Trade Show May , 2003 Wyndham Rosehall & Country Club, Montego Bay, St. James Presenter: Leo Gordon

Challenges facing Education & Training Our training system must be founded on standards and recognized qualifications based on competence - the performance required of individuals to do their work successfully and satisfactorily. David Matthews (Employment for the..90’s)

Definition... “Standards are measures of the quality of... Products Processes Performance of individual worker skills

Competency standards state... what is expected of a worker performing a particular occupational role. They describe the minimum outcome of performance that the worker is expected to meet.

Competency Standards define What a worker should be able to doWhat a worker should be able to do How well the job is to be done The range of instances of performing that particular job A clear statement of proof of a worker’s ability

The Changing Labour market Economies have moved from manufacturing to providing information and services and from being national to global. Workers are competing for jobs against those in their own country and around the world Technology creates new jobs, makes old ones obsolete and changes the workplace People need New skills, new training and new abilities.

Standardization has become a global reality Individual Company Business Sector Economy

standards seek to define Human Relation practices Health and Safety practices Technical know-how or procedures

Benefits of COMPETENCY Standards Enhance opportunity for advancement and re-entry into the workplace Make explicit the skill levels needed to compete for jobs Provide a clear basis for identifying competence

Benefits of COMPETENCY Standards Help to offer appropriate training, assessment and certification services Provide the basis for informing the development of relevant instructional materials What people have to do and how well they do it can readily be understood by trainers/educators and the person being assessed

Linking Learning to the World of Work A critical concern of the TVET System is the relationship between the world of learning and the world of work and the mechanisms by which experience of one is a preparation for participation in the other.

TRAINING Competency-Based Training uses a systematic approach to developing, delivering, and assessing training 1.What to teach The Competencies to be achieved are rigorously identified, verified and made public in advance of instruction.

2.How to teach The instructional programme provides for individual development and evaluation of each of the competencies specified. 3.What to Test Assessment of competency takes the learner’s knowledge and attitudes into account by requiring actual performance of the competency as the primary source of evidence.

4.How to Test/Evaluate Criteria to be used in assessing achievement and the conditions under which achievement will be assessed are explicitly stated and made public. 5.How to Structure Learners Progress Learners progress through the instructional programme, at their own best rate, by demonstrating the attainment of specified competencies.

Why Competency Standards Expected performance is known Students can work ahead of class Carry-out assignments more effectively Greater participation in the learning process Increased confidence and self-motivation Able to track own development

Training Team AssessorLearnerEmployer Instructor Institutional Administrator Learning Environment