Hire Right Presenter: Priscilla Lee Software Engineer for the healthcare or IT industry February 21, 2015

Summary of Qualifications 10+ years of hands-on programming, systems analysis, systems design, testing and debugging, documentation writing and project coordination experience for private companies, small businesses and the federal government Trilingual in English, French and Korean; detail-oriented, methodical, organized and innovative Chose to pursue Computer Science as a college major based on one idea: Computers can be used to make our lives better and humans need to adapt to technological changes Observations and knowledge about what makes system users slow to adapt to technological changes and ambivalent about using computers

Skills, Abilities and Experience Fluency in many computer programming languages including Pascal, Ada-Sil, HTML, XML, ECMA scripts, C, SQL 7.0 and RDBMS database languages 60% of projects in Business Process Reengineering, Office Automation projects (cost-saving) 20% of projects in troubleshooting technical problems with remote systems users using Citrix, TeamViewer, VPN; implementing Change Control Request processes and Configuration Management for IT projects (cost-saving) 10% of projects in designing user interfaces for intranets, portals or SharePoint sites (SharePoint 2010) 10% of projects in technical documentation writing (user, functional, business requirements); various roles as Subject Matter Experts (SME)

Organization or Cultural Fit Collaborative workplace where teamwork is valued over individual goals and preferably with a few layers of management Exposure to knowledge management resources such as CRM, SharePoint sites (farms) and best practices Ample opportunities given to employees and choice as to the of projects they want to work on Outside-of-box thinking employees Life-work balance Access to SME's

What are my Strengths, Weaknesses and Mindset : IT Consultant with experience with BPR, CRM, IVR, Office Automation, Portals and call center CRM projects. Web design and development experience with SharePoint 2010, InfoPath, XML, HTML, JavaScript, CSS, Dreamweaver, Visual Basic and Studio. Ability to learn new technology and skills quickly Weaknesses: Perfectionism Mindset: Growth-oriented; currently teaching myself Ruby and Java Recent book read : Stanford University Psychologist, Carol Dweck has discovered after decades of research on achievement and success that it is possible to reprogram somebody with a fixed mindset to a growth one (What an inspiration!)

Why I make the Right Hire! I never believed in job titles and descriptions as they can place limitations on a person's growth I believe that an acorn can turn into an oak tree in the right environment I am a professional worker with a strong work ethics I can add value to your bottom line I love solving problems

Lessons Learned 80% of IT project fail during the planning phase There is always a more efficient, less costly way of doing something if you look for it I like to consider all my options before making a difficult decision There are always different perspectives to a problem and our judgment can get clouded with our world view, past experiences and abilities The more I know, the more I realize that I don't know Nobody is right all the time, even the experts You learn best by doing!