Delivering the WISH blueprint ‘Strong leadership’ Contents  Mandate and questions from 2013 conference  The WISH/NLI leadership work group  H&S leadership self-assessment tool and guidance  Road test results Waste Industry Safety and Health Forum

2013 conference The leadership workshop at 2013 HSE/WISH conference provided six clear questions/issues:  Produce guidance on what safety leadership looks like and how it is demonstrated  Include safety leadership standards for the waste management industry  Research how safety leadership could be measured  Investigate what other industries have done  Share best practice on safety leadership schemes  Include safety leadership in current training/competency schemes These provided the mandate for the work group...

Work group The NLI initiative had already identified leadership as a key area, so seemed sensible to combine efforts:  First meeting joint NLI/WISH leadership work group took place July 2013  Members included local authorities and commercial companies, plus HSE leadership and employee engagement team to learn from other industries  Over series of four meetings concept of a self- assessment tool and guidance document developed  Included initial testing of self-assessment tool by members of the work group Next step was to test the theory more widely...

ECAP event First test of the self-assessment tool – ECAP funded event held in London 13 November 2013  50+ attendees from wide range of organisations, including SMEs  Workshop session using self-assessment tool  Feedback 90% positive We appeared to be on the right track...

Development of tool Following the ECAP event, and based on feedback from the event, the tool/guidance was developed further to produce the final version:  Sections on importance of H&S leadership and culture and practical examples of what leadership looks like and exemplary behaviours  Self-assessment of organisation  Self-assessment of personal leadership  Emphasis on improvement and re-assessment

Guidance and exemplars Describing what good leadership ‘looks like’ can be difficult and language used may put some off, so:  Example practical behaviours shown by effective leaders:  Being a visible leader  Being an involved leader  Being an engaged leader  For each, a set of exemplars given of what good leaders do to demonstrate leadership

Organisation assessment How an organisation approaches H&S leadership is critical – having one good leader is not enough... Identifies overall and H&S leaders, compares if not the same and asks how leadership is embedded in policy and process

Personal assessment Assesses individual H&S leadership style and behaviours and identifies areas for improvement Asks about how H&S leadership demonstrated by an individual, split by visibility, involvement and engagement

Road test results Final self-assessment tables and guidance document road-tested at NLI event in May 2014:  Attendees were typically from larger organisations, but result valid nonetheless  22 respondents completed assessments, although not all answered all questions (some HSE staff also completed, but their results excluded)  Results collated after the event Following slides cover the results presented as:  Identification of leaders  Organisation of H&S leadership  Personal leadership

Who are your leaders? Results here were mixed: Segregation of leadership types can lead to mixed messages, and tends to indicate H&S leadership not embedded Replies to below questions (note – replies shown right taken from completed tables) CEO / MD Board Safety / compliance Director Senior managers / directors Managers Supervisors H&S Manager / team Do not know Overall comments Most respondents gave more than one reply to each question, such as identifying CEO and directors as being overall leaders. In some cases up to five leaders/leader groups identified – whether this indicates a confused leadership in their organisations is open to debate. However, the most obvious trend is that leadership identification shifts distinctly across the three questions. Who is/are the overall leader/s of your organisation? Most identified CEO/MD/Board/senior managers as overall leaders. Interestingly 2 respondents identified the H&S manager as the overall leader of their organisation. Who is/are the safety leader/s of your organisation? Much less clear with identification moving distinctly down the management line. H&S manager/team identified nearly as frequently as CEO or senior managers/directors. Who would your employees say are your safety leaders? Finally, the reversal is complete with H&S manager/team identified most frequently. Managers also increase in frequency and supervisors identified for first time.

Organisation approach A better set of results: 100% of respondents mention leadership in H&S policies and 95% have some form of formal H&S leadership scheme in place YES/NO questions replies No. YES repliesNo. NO replies Are your answers to the above three questions different? 154 Simply reflects the shift from CEO/Board etc down to H&S teams and managers as noted on the previous slide Does your safety policy, or similar, include leadership? 200 Very encouraging - 100% of respondents’ safety policies mention leadership. Do you have any formal safety leadership schemes? 191 Also very encouraging to see that virtually all respondents’ organisations have some form of safety leadership scheme. Are you a leader for your organisation? 146 Replies were consistent here: Those who believed themselves overall leaders also identified themselves as health and safety leaders. Considering the make-up of attendees at the conference this is not surprising. Are you a safety leader for your organisation? 146

Personal leadership Also decent results, with most scoring well A visible leader? When did you last walk your site/one of your sites specifically to assess health and safety? Not visits to sites for meetings or other business - visits dedicated to health and safety In last month In last 3 months Last year/never Targets for improvement? Communication that a leader is on site specifically for H&S – stressing dedicated visits for health and safety Praising good safe behaviour (proactive praise rather than reactive critical communications) Attending health and safety committees Engaging with union and non-union safety representatives while on site Taken together the above two points would tend to suggest a need for improved communications between leaders and safety representatives Direct personal engagement with employees on safety issues when on site 1424 When you are on site to assess health and safety do you tell everyone you meet that you are there specifically for health and safety? That you have not just popped-in for a quick visit AlwaysSometimesNever 1291 When on site do you always wear all correct safety equipment and personal protection, such as hard hat, high visibility jacket, safety boots etc? Even if you are only on site for a short time. AlwaysSometimesNever 2110 An involved leader? When on site do you challenge unsafe behaviours/conditions personally? This means taking direct action and not noting an unsafe behaviour/condition and talking to the manager AlwaysSometimesNever 1740 When on site do you praise good practice and safe behaviours personally? Note – this means praising employees direct rather than noting good practice and commenting to the manager AlwaysSometimesNever 1082 Do you attend health and safety meetings personally? These may be formal safety committees or site safety meetings – the key is they involve both employees and management AlwaysSometimesNever 7122 An engaged leader? When on site do you engage directly with employees on health and safety? Do you talk direct to employees about their health and safety? Note – talking to the manager does not count AlwaysSometimesNever 1064 If you have union or non-union safety representatives, when on site do you take the time to speak directly and personally on health and safety with them? AlwaysSometimesNever 6111 When was the last time an employee approached you direct about a health and safety concern? This could have been during a site visit, in a meeting, by telephone or In last month In last 3 months Last year/never 1242 When was the last time you became personally involved in a health and safety issue? For example, taking direct action yourself when you became aware of a safety issue? In last month In last 3 months Last year/never 1712

Synopsis  Leadership tool/guidance answers four out of six questions posed at 2013 conference (leadership case studies on HSE web site takes this to five)  Tool/guidance will be placed on new WISH web site  Feedback from all road tests has been positive with respondents stating that they would use it  Interest from non-waste bodies, including one which has adopted the tool pretty much as it is...