Management Theory: Chapter 9

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Copyright © 2005 by South-Western, a division of Thomson Learning All rights reserved 1 Chapter 9 Planning and Decision Aids.

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Presentation transcript:

Management Theory: Chapter 9 Planning Tools and Techniques

Learning Objectives: Become familiar with 6 different sets of tools to aid in effective planning Techniques for assessing the environment Tools for allocating resources Tools for production planning Tools for project planning Techniques for scenario/contingency planning Creativity aids

Tools for Assessing the Environment Environmental scanning Forecasting Simulation techniques Delphi Technique Benchmarking

Tools for Allocating Resources Budgeting - a numerical plan for allocating resources to specific activities

Tools for Production Planning Scheduling Tools Gantt charts “Load” charts Linear programming

Project Planning Tools Flow Chart PERT Network Process Decision Program Chart Tree Diagram

Scenario Planning “Scenarios” are descriptions or stories of possible futures Enhances managerial thinking move from advocacy to exploration Anticipation of change brings faster reaction to uncontrollable events

Creativity Aids Osborn Model Anatomy of a Creative “Moment” Four Tools for Creativity

Creativity Aids Osborn Model Fact-finding Idea-finding Solution-finding

Brainstorming Rules Never criticize ideas Display all ideas defer judgment Display all ideas so team members can see and build on them record each idea as expressed, without interpretation Seek quantity of ideas they breed quality Set a time limit 30 minutes or less

Creativity Aids Anatomy of a Creative “Moment” Preparation Incubation Illumination Translation

Four Tools for Creativity 1. Belief in your own creativity 2. Absence of judgment 3. Precise observation 4. Penetrating questions

Planning Tools and Techniques Summary Techniques for assessing the environment Tool for allocating resources - budgeting Tools for production planning - scheduling Project planning tools Scenario/contingency planning Creativity aids

What’s Next? Wednesday: Paper #1 Due Planning review for Exam #2 on Friday