Service Charging Platform

EMS (Entity Management System) 0 Logging Agent 0 Monitoring Agent 0 Error Reporting Agent 0 Tracing Agent 0 Configuration Agent Modules

Customer Relationship Management (CRM) 0 Plan Management 0 Account types (pre-paid or post-paid or combination) 0 Taxation rates 0 Available Billing Cycles 0 Charge Head definitions 0 Product Catalog Management 0 Manage Product Offerings 0 Bundled quota offerings 0 Manage Subscription Charges 0 Manage Plan Offerings 0 Plan Service Offerings 0 Plan Counter Offerings 0 Manage Bundled Offerings 0 Bundle Service Offerings 0 Bundle Counter Offerings 0 Value Added Service Offerings 0 Add-On Feature Offerings 0 Add-On Counter Offerings 0 Pricing Management Modules

Customer Relationship Management (CRM) 0 Offering Management 0 Customer Facing Service Offering 0 Counter Offering 0 Partner Offering 0 Customer Data Management 0 Customer Plan Management 0 Paying Party Management 0 Type Management (B2B, B2C, Enterprise) 0 Device Management 0 Billing Cycle Management 0 Contact Management 0 Create multiple contacts on-file 0 Payment method management 0 Keep multiple payment methods on file 0 Personalization 0 Preference Management 0 Payment preferences 0 Contact preferences 0 Language preferences 0 Invoice preferences 0 GUI Look and feel preferences 0 Service preferences 0 Service features like ring-tones 0 Contact method preferences 0 Parental control or other preferences 0 Customer Inventory Management (Logical / Physical / Network) Modules

Customer Relationship Management (CRM) 0 Subscription Management 0 Assign products to Subscribers 0 Plan Subscriptions 0 Bundle Subscriptions 0 Add-On Subscriptions 0 Value Added Services Subscriptions 0 Feature Subscriptions 0 Counter Offering subscriptions 0 Change Subscriptions 0 Prorations

Customer Relationship Management (CRM) 0 Product Market Management 0 Define Markets and coverage areas 0 Customer Self-Serve Portal 0 Captive Portals 0 Web based captive portals 0 IVR based captive portals 0 SMS interface to Portals 0 IVR Interface to Portals 0 USSD Interface to Portals

Customer Relationship Management (CRM) 0 Alerts and Notifications 0 Multiple Transport Methods 0 Alerts 0 SMS Alerts 0 IVR Alerts 0 Organizational Unit Management 0 Dunning and Churn Management 0 Lead Management 0 Campaign Management 0 Administration GUI

Customer Relationship Management (CRM) 0 Service Management 0 Define new services 0 Define service profiles 0 Define CDR formats 0 Plans Management 0 Account types (pre-paid or post-paid or combination) 0 Taxation rates 0 Available Billing Cycles 0 Charge Head definitions 0 Offering Management 0 Manage Service Offerings 0 Service Profiles 0 Manage Counter Offerings 0 Total Units and Sub-Units 0 Sub-Units initialization frequency 0 Matching Criteria 0 Based on Destination or Request-URI 0 Based on Time of Day Business Use Cases

Customer Relationship Management (CRM) 0 Manage Product Catalog 0 Manage Subscription Charges 0 Bundled Service Offerings 0 Bundled Counter Offerings 0 Add-On Service Bundles 0 Add-On feature bundles 0 Add-On Counter Offerings 0 Customer Management 0 Define new paying party accounts 0 Type Management (B2B, B2C, Enterprise) 0 Define new using party accounts within paying party accounts 0 Type Management (Main Account, Subsidiary Account) 0 Identity Management 0 username / passwords 0 Mac Addresses 0 IP Addresses 0 PublicIDs 0 PrivateIDs 0 ANI/Calling numbers 0 PIN Numbers 0 Device Management 0 Billing Cycle Management 0 Contact Management 0 Create multiple contacts on-file 0 Payment method management 0 Keep multiple payment methods on file Business Use Cases

Customer Relationship Management (CRM) 0 Personalization 0 Preference Management 0 Payment preferences 0 Contact preferences 0 Language preferences 0 Invoice preferences 0 GUI Look and feel preferences 0 Service preferences 0 Service features like ring-tones 0 Contact method preferences 0 Parental control or other preferences 0 Assign Inventory (Logical / Physical / Network) 0 Subscription Management 0 Assign products to Subscribers 0 Plan Subscriptions 0 Bundle Subscriptions 0 Add-On Subscriptions 0 Value Added Services Subscriptions 0 Feature Subscriptions 0 Counter Offering subscriptions 0 Change Subscriptions 0 Inventory Management 0 Logical Inventory 0 DID Numbers 0 Physical Inventory 0 CPEs 0 Network Inventory 0 IP Addresses 0 BRAS Ports Business Use Cases

Customer Relationship Management (CRM) 0 Portals 0 Subscriber Self-Serve 0 Agent Self-Serve 0 Franchisee / Partner Self-Serve 0 Vendor / Supplier Self-Serve 0 Customer Service Representative 0 Administrator 0 Interfaces 0 Web based 0 SMS based 0 IVR based 0 Captive Portals 0 Web based captive portals 0 IVR based captive portals 0 Alerts and Notifications 0 Multiple Transport Methods 0 Alerts 0 SMS Alerts 0 IVR Alerts Business Use Cases

Converged Billing 0 Account Balance Management 0 Subscription Charges 0 Balance Transfer 0 Charges 0 Limitations 0 Credit Reservation and Refund 0 Rated Service Charge 0 Balance Adjustment 0 Payments 0 Credit Limit Management 0 Balance Expiry Management 0 Services 0 Create as many services and their offerings 0 Corporate Billing and Enterprise Accounts 0 Multiple using parties under a single paying party Modules

Converged Billing 0 Payment Processing 0 Voucher Redemption 0 Support for multiple voucher systems 0 Subscriber wise failed recharge attempt count 0 Plan Selection based on PIN 0 Maximum Balance Check 0 Service Credit Redemption 0 Interface with Franchisee Self-Care portal 0 Interfaces with SMS and IVR gateways 0 Open API for integration of payment kiosks 0 Offline Payment 0 PoS Integration 0 CSR portal integration 0 Online Payment 0 Payment gateway integration 0 Paypal / Money Booker other such gateways support 0 Extensible online payment gateway integration 0 Automatic payment triggers in real-time 0 Interface with service management systems for automatic resumption of services Modules

Converged Billing 0 Billing Cycles 0 Flexible management of billing cycles 0 Daily Cycle 0 Weekly Cycle (Any of the seven days) 0 Monthly Cycle (Any of the 31 days) 0 Quarterly Cycle 0 Yearly Cycle 0 Others 0 Support for perpetual services 0 Subscription Model 0 Support for base subscription of each using party for each service 0 Bundled services with Plan level subscription charges 0 Support for Service add-ons 0 Extra features 0 Higher QoS 0 Support for Resource add-ons 0 Extra Resources 0 Support for Counter add-ons 0 Extra Duration 0 Extra Usage 0 Extra Events Modules

Converged Billing 0 Subscription Charges 0 Automatic billing cycle processing 0 Base service subscriptions 0 Subscribed Add-Ons 0 Service Add-Ons 0 Value Added Services 0 Resource Add-Ons 0 Counter Add-Ons 0 Line Rents 0 Amortized charges (charges that stop after amount has been debited) 0 Counter instances refresh on charging system 0 Prorated charges for mid-cycle subscriptions and changes 0 Activation charges 0 Non-default charges for individual subscribers 0 Approval workflows for non-default charge authorization 0 Rule based deduction based on Subscriber’s life cycle 0 Charging Priority 0 Charging Retries 0 Late Payment Charges 0 Cancellation Charges Modules

Converged Billing 0 Rated Service Charges 0 Interface with Charging and Rating engine for real-time rated service charges 0 Detailed Sub-Invoicing for each CDR 0 Service Management events upon balance depletion 0 CBS-009 Invoicing and Financials 0 Separation of pre-paid and postpaid subscribers 0 Automatic Invoice generation 0 Sending of invoice as per customer preference 0 0 Printing 0 Flexible skin based interface for invoice formatting 0 Flexible rules to club CDRs into sub-invoices to show as a single line item in main invoice 0 Detailed reporting for aging and dunning etc. 0 Detailed interface for export to external accounting and financial systems Modules

Converged Billing 0 Miscellaneous Adjustments 0 Interface in CSR portal to post adjustments 0 Support for work flow definition for approval process 0 Detailed classification of all adjustments into charge heads 0 Service Management interfaces for blocking / resuming services 0 Non-Usage Charges 0 Detailed definition of non-usage charges 0 Flexible deduction frequency (Daily, Weekly, Monthly, other variations) 0 Consolidated reporting on invoices 0 Subscriber State Management 0 Rule based life cycle for Subscribers 0 Voluntary blocked subscribers 0 Unsubscribed users and pay as you go plans 0 Unsubscribed user authentication 0 PIN based signup 0 Partner Subscriber Manager 0 Subscription based plans (hour pass, day pass, week pass and so on) Modules

Converged Billing 0 Promotions 0 Campaign Management 0 Support for most complex rule definition using work flow languages for passing on bonuses to matching customers 0 Promo-code management 0 Published and individual promo-code support 0 Integration with Customer self-serve portal 0 Multiple possible bonuses and benefits 0 Extra cash bonus 0 Extra counter bonus 0 Extra duration 0 Extra usage 0 Extra events 0 Higher sub-totals 0 Extra Item Bonus (To be manually shipped) 0 Lower or zero subscription charges for a defined period 0 Cross service bonuses 0 Detailed tracking of issues bonuses 0 Cost of sales analysis for issued bonuses 0 Detailed tracking of each issued bonus to applicable campaign Modules

Converged Billing 0 Virtual Operators Management 0 Manage Virtual Operators 0 Account Balance Management for Virtual Operators 0 Invoicing and Payments 0 Self-Serve Portal 0 Product Management 0 Rate Management 0 Subscriber Management 0 Subscription Management 0 Reporting 0 Multiple Currencies Modules

Converged Billing 0 Taxation 0 Payment based taxes 0 Unlimited payment taxes supported 0 Tax exemptions record for individual subscribers 0 Usage based taxes 0 Tax deduction on subscription charges 0 Tax deduction on rated service charges 0 Charge head based flexible taxation policy 0 Allowing tax exemption on some services 0 Interface for Charging and other engines to pull taxation rates 0 Multiple Service Billing 0 Charge Head Management 0 Charge Head Group Management 0 Charge Head Management 0 Administration GUI Modules

Converged Billing 0 Multiple Services 0 Create as many services and their offerings 0 Corporate Billing and Enterprise Accounts 0 Multiple using parties under a single paying party 0 Account Balance Management 0 Subscription Charges 0 Balance Transfer 0 Credit Reservation and Refund 0 Rated Service Charge 0 Balance Adjustment 0 Payments 0 Credit Limit Management 0 Automatic Payment processing triggers 0 Payment Processing 0 Voucher Redemption 0 Support for multiple voucher systems 0 Service Credit Redemption 0 Interface with Franchisee Self-Care portal 0 Interfaces with SMS and IVR gateways 0 Open API for integration of payment kiosks 0 Offline Payment 0 PoS Integration 0 CSR portal integration 0 Online Payment 0 Payment gateway integration 0 Paypal / Money Booker other such gateways support 0 Extensible online payment gateway integration 0 Automatic payment triggers in real-time 0 Interface with service management systems for automatic resumption of services Business Use Cases

Converged Billing 0 Billing Cycles 0 Flexible management of billing cycles 0 Support for perpetual services 0 Subscription Model 0 Support for base subscription of each using party for each service 0 Bundled services with Plan level subscription charges 0 Support for Service add-ons 0 Extra features 0 Higher QoS 0 Support for Resource add-ons 0 Extra Resources 0 Support for Counter add-ons 0 Extra Duration 0 Extra Usage 0 Extra Events 0 Subscription Charges 0 Automatic billing cycle processing 0 Base service subscriptions 0 Subscribed Add-Ons 0 Service Add-Ons 0 Value Added Services 0 Resource Add-Ons 0 Counter Add-Ons 0 Line Rents 0 Amortized charges (charges that stop after amount has been debited) 0 Interface with service management elements to block services if needed 0 Counter instances refresh on charging system. 0 Prorated charges for mid-cycle subscriptions and changes 0 Activation charges 0 Non-default charges for individual subscribers 0 Approval workflows for non-default charge authorization 0 Rule based deduction based on Subscriber's life cycle Business Use Cases

Converged Billing 0 Rated Service Charges 0 Interface with Charging and Rating engine for real-time rated service charges 0 Detailed Sub-Invoicing for each CDR 0 Service Management events upon balance depletion 0 Invoicing and Financials 0 Separation of pre-paid and postpaid subscribers 0 Automatic Invoice generation 0 Sending of invoice as per customer preference 0 0 Printing 0 Flexible skin based interface for invoice formatting 0 Flexible rules to club CDRs into sub-invoices to show as a single line item in main invoice 0 Detailed reporting for aging and dunning etc. 0 Detailed interface for export to external accounting and financial systems 0 Miscellaneous Adjustments 0 Interface in CSR portal to post adjustments 0 Support for work flow definition for approval process 0 Detailed classification of all adjustments into charge heads 0 Service Management interfaces for blocking / resuming services Business Use Cases

Converged Billing 0 Non-Usage Charges 0 Detailed definition of non-usage charges 0 Flexible deduction frequency (Daily, Weekly, Monthly, other variations) 0 Consolidated reporting on invoices 0 Subscriber Life Cycle Management 0 Rule based life cycle for Subscribers 0 Voluntary blocked subscribers and subscriptions 0 Interface to service management systems for suspension / resumption of services 0 Unsubscribed users and pay as you go plans 0 Unsubscribed user authentication 0 PIN based signup 0 Partner Subscriber Manager 0 Subscription based plans (hour pass, day pass, week pass and so on) 0 Duration caps 0 Usage caps 0 Event caps 0 Bandwidth and other service profile settings Business Use Cases

Converged Billing 0 Promotions 0 Campaign Management 0 Support for most complex rule definition using work flow languages for passing on bonuses to matching customers 0 Promo-code management 0 Published and individual promo-code support 0 Integration with Customer self-serve portal 0 Multiple possible bonuses and benefits 0 Extra cash bonus 0 Extra counter bonus 0 Extra duration 0 Extra usage 0 Extra events 0 Higher sub-totals 0 Lower or zero subscription charges for a defined period 0 Cross service bonuses 0 Detailed tracking of issues bonuses 0 Cost of sales analysis for issued bonuses 0 Detailed tracking of each issued bonus to applicable campaign 0 Virtual Operators Management 0 Manage Virtual Operators 0 Account Balance Management for Virtual Operators 0 Invoicing and Payments 0 Self-Serve Portal 0 Product Management 0 Rate Management 0 Subscriber Management 0 Subscription Management 0 Reporting 0 Multiple Currencies 0 Manage customer balances, subscription charges, rated service charges in multiple currencies. Business Use Cases

Converged Billing 0 Taxation 0 Payment based taxes 0 Unlimited payment taxes supported 0 Tax exemptions record for individual subscribers 0 Usage based taxes 0 Tax deduction on subscription charges 0 Tax deduction on rated service charges 0 Charge head based flexible taxation policy 0 Allowing tax exemption on some services 0 Interface for Charging and other engines to pull taxation rates 0 Operational Support 0 Monitoring 0 Bulk Operations 0 Flexible Transactional API 0 Work Flows 0 Reporting 0 Text files based activity feeds Business Use Cases

Charging & Rating Engine 0 Quota Manager 0 Counter Type Management 0 Screen Units and Multiplier 0 Destination Matching Criteria 0 Service Level 0 Customer Specific 0 Counter Management 0 Matching Criteria Management 0 Matching Criteria is a powerful tool that allows to set parameters and rules for matching the counters with input as received from the network 0 Absolute Time 0 Calling Station 0 Framed IP 0 Realm 0 Application 0 Device 0 Others extensible 0 Counter Units Basis 0 Counter Priority Management 0 Proration Policy Management 0 Sub-Unit Management 0 Reset Interval 0 Enforcement Type 0 Subscription State 0 Customer Destination Management 0 Counter Matching Modules

Charging & Rating Engine 0 Counter Instance Management 0 Create 0 Charge 0 Reset Sub-Unit 0 Reset All 0 Quota Transfer 0 Friend & Family Counters 0 Charging Function 0 Counter Charging 0 Monetary Charging 0 Connection Charges 0 Duration based charging 0 Usage based charging 0 Event based charging 0 Multiple rounding schemes for used units 0 Re-Rating application 0 Rate Sheet Management 0 Add Rate Sheet 0 Bulk Import Rate Sheet 0 Update Rate Sheet Modules

Charging & Rating Engine 0 Rating Function 0 Flat Rates 0 Time varying rates for duration, usage and events 0 Time of Day (Peak / Off-Peak) rates 0 Day of Week (Weekday / Weekend) rates 0 Day of Week / Time of Day 0 Holiday 0 Custom 0 Progressive rates for duration, usage and events 0 Authorization Function 0 Counter Matching 0 Rate Matching 0 Balance verification 0 Return of total allowed units of Duration, Usage or Events to enforcement point Modules

Charging & Rating Engine 0 Online Charging System 0 Multiple Charging Basis 0 Duration 0 Usage 0 Events 0 Multiple simultaneous charging for single session based on Duration and Usage 0 Reservation of Counter Units or monetary credit 0 Use of single customer balance for multiple concurrent sessions without credit risk 0 Change of tariff and change of counter support 0 Support for Radius or Diameter server 0 Service Denial based on time of day through rating engine Modules

Charging & Rating Engine 0 Interim Accounting Function 0 Real-Time charging of session on every interim on multiple basis 0 Duration 0 Usage 0 Functioning with or without unit reservation 0 Detailed sub-records for each session for counter and rating changes 0 Stop Accounting Function 0 Charging of Counters 0 Charging of Credit Account 0 Refund of unused counter and credit units Modules

Charging & Rating Engine 0 Special Numbers Management 0 Emergency Numbers 0 Calls to Emergency numbers succeed in all cases without user authentication or any other type of authorization 0 Assistance Numbers 0 Calls to special numbers like directory assistance numbers succeed after user authentication but without any credit checks 0 Forbidden Numbers 0 A list of numbers and prefixes that are specially forbidden system wide. Over rides any permission that may be available in the rate sheets 0 Hot-lining Numbers Modules

Charging & Rating Engine 0 A list of access numbers to which calls are always allowed even for unidentified subscribers and are not charged 0 Free Numbers / URIs 0 A list of numbers / URIs to which calls are allowed for free without charging but only available to identified subscribers 0 Toll Free Numbers 0 A list of incoming numbers with a Rate Adjustment to the standard per minute rate on the call Modules

Charging & Rating Engine 0 Charging Policy Management 0 Minimum Chargeable Duration 0 Rounding Intervals 0 Rate Multipliers 0 Default Rates 0 Usage Blocks (MB, GB) 0 Minimum Balance 0 Reconciliation Lite 0 Reconciliation with secondary CDR sources 0 Mediation Lite A CDR Mediation application that parses text based CDRs and gives to Charging Applications for Accounting 0 Administration GUI Modules

Charging & Rating Engine 0 Bundled Quotas 0 Fair-Usage Policies 0 Sub-Interval Restrictions 0 Progressive Rates 0 Bill Shock Prevention Business Use Cases

Charging & Rating Engine 0 Charging 0 Counter Charging 0 Counters for specific destinations 0 Counters for specific time slots 0 Fair-usage thresholds for counters 0 Higher frequency sub-units like daily or weekly limits within a monthly counter 0 Friend n Family and other user specific counters 0 Work flows for arbitrary business logic to allow setting such counters 0 Interface with subscriber self-serve 0 Monetary Charging 0 Connection Charges 0 Duration based charging 0 Usage based charging 0 Event based charging 0 Multiple rounding schemes for used units 0 Re-Rating application 0 Rating 0 Time varying rates for duration, usage and events 0 Progressive rates for duration, usage and events 0 Hooks for arbitrary rating schemes 0 Rating Classes 0 Hooks for arbitrary rules definition for rating classes Business Use Cases

Charging & Rating Engine 0 Prefix Matching for counters or rating 0 Longest Prefix matching 0 Exact Prefix matching 0 Substring matching 0 Start string matching 0 Others definable through hooks 0 Authorization Application 0 Counter Matching 0 Rate Matching 0 Balance verification 0 Return of total allowed units of Duration, Usage or Events to enforcement point 0 Unit Reservation or Online Charging (OCS) Application 0 Multiple Charging Basis 0 Duration 0 Usage 0 Events 0 Multiple simultaneous charging for single session based on Duration and Usage 0 Reservation of Counter Units or monetary credit 0 Use of single customer balance for multiple concurrent sessions without credit risk 0 Change of tarriff and change of counter support 0 Support for Radius or Diameter server 0 Service Denial based on time of day through rating engine Business Use Cases

Charging & Rating Engine 0 Interim Accounting Application 0 Real-Time charging of session on every interim on multiple basis 0 Duration 0 Usage 0 Functioning with or without unit reservation 0 Detailed sub-records for each session for counter and rating changes 0 Stop Accounting Application 0 Refund of unused counter and credit units 0 Revenue Assurance 0 Reconciliation with secondary CDR sources 0 Credit Control 0 Real-Time interface to account balance management 0 Real-Time interface to taxation 0 Comprehensive alerting Business Use Cases

Voucher Management System 0 Voucher Generation 0 Franchisee PIN Dispensation 0 Sell PINs to Franchisee 0 Redeem PINs 0 PIN Life Cycle Management 0 Mark as Lost/Stolen 0 Cost of Sales Module 0 Abuse protection Modules

Voucher Management System 0 Generate new PINs 0 Transfer encrypted PINs to live server 0 Generate secure files with plain text PINs for printing 0 Allocate PINs to Franchisees 0 Sell PINs to Franchisees 0 Activate individual PINs 0 Redeem PINs 0 Purge PINs 0 Mark as Lost/Stolen 0 Abuse protection Business Use Cases

Franchisee Management System 0 Manage Franchisees 0 Contact Info 0 Credit Limits 0 Discount Percentages 0 Portal Access 0 Sell Vouchers 0 Sales Returns 0 Allocate Vouchers 0 Activate Vouchers 0 Allocate Inventory 0 Service Credit 0 Franchisee Reseller Network 0 Enables a Franchisee to act as a distributor and create other reseller franchisees under its own tree. Can be used for Service Credit distribution or new account activation Modules

Franchisee Management System 0 Account Balance Management 0 Multiple Administrator 0 Commission Calculation 0 Real-Time Cost Accounting 0 Region Management 0 Franchisee Self-Serve GUI 0 Redeem Service Credit into Subscriber Account 0 Transfer Service Credit to other Franchisees 0 Create New Subscribers 0 Sell Inventory to Subscriber 0 Administration GUI Modules

Franchisee Management System 0 Manage Franchisees 0 Contact Info 0 Credit Limits 0 Discount Percentages 0 Portal Access 0 Sell Vouchers 0 Sales Returns 0 Allocate Vouchers 0 Allocate Inventory 0 Sell Service Credit 0 Receive Payments 0 Franchisee Self-Serve 0 Redeem Service Credit into Subscriber Account 0 Transfer Service Credit to other Franchisees 0 Create New Subscribers 0 Sell Inventory to Subscribers Business Use Cases

Mediation System 0 Data Collection 0 FTP Application 0 Format Conversion 0 Text Files 0 Supported CDR formats for variety of industry leading Gateways & Switches including 0 Nortel 0 Siemens 0 Huawei 0 Clarent 0 Nextone 0 Cisco 0 MERA 0 Alcatel-Lucent 0 Ericsson 0 Avaya 0 Vocaltech 0 SNOM 0 Sonus 0 Teles 0 Other NGN Switches 0 Customized Parser (For generic customization/parsing of text based CDRs) Modules

Mediation System 0 CDR Correlation & Merging 0 Based on different Charging Identifiers (ICIDs) 0 Rules Based 0 Filtration Rules 0 Garbage CDRs removal 0 Out of bound values 0 Incomplete records 0 Auto Correction Rules 0 Date Time format conversion 0 Time zone conversion 0 Mappings from one list to other 0 Number Rewriting 0 Dialed Prefixes 0 International Prefixes 0 Premium Numbers 0 On-Net calls Modules

Mediation System 0 Per Source Rules 0 Source Identifiers 0 Filtration, Correction and Rewriting rules 0 Dispatching mechanisms 0 Text Files based 0 CSV 0 XML 0 JSON 0 Web Service 0 http 0 https 0 Multiple database system calls 0 Oracle 0 MySQL 0 MS-SQL Server 0 Database Streams 0 Oracle Streams 0 Reconciliation 0 Missing on origin 0 Missing on destination 0 Different Duration 0 Different Time of Call 0 Different QoS parameters Modules

Interconnect Billing 0 Vendor Management Enables the operator to define all types of vendors including terminators 0 Contact Management 0 Contract Management 0 Connectivity management Enables an operator to define network connectivity related information for the vendors 0 Trunk & Identity Management 0 Capacity Management 0 Capability Matching Function 0 Customer Management Enables the operator to define its B2B customers which could be Service Providers, Enterprise or other wholesale providers 0 Contact Management 0 Contract Management 0 Identity Management 0 Currency Management 0 Customer Accounting Modules

Interconnect Billing 0 Vendor Accounting 0 Payments Processing 0 Re-Rating 0 Invoicing, Payments and Netting 0 CDR Reconciliation 0 Dispute Management and Adjustments 0 Trunk Charges Modules

Interconnect Billing 0 Customer Self-Serve GUI 0 Vendor Self-Serve GUI 0 Vendor Concurrency Management 0 Vendor Capability Management 0 Customer Concurrency Management 0 Customer Capability Management 0 Administration GUI Modules

Interconnect Billing 0 Vendor Management 0 Contract Management 0 Contact Management 0 Trunk Group and Connectivity management 0 Rate Sheets Management 0 Charging and Rating 0 Re-Rating 0 Invoicing, Payments and Netting 0 Reconciliation 0 Dispute Management and Adjustments Business Use Cases