Integrated Hospitality Telephony Solution VoIP PBX, PMS & Call Accounting

 Introduction to Complete Concierge  Components  Package Types  List of features  On-line demonstration  Tips for penetrating hospitality market  Questions & Answers

Introduction to Xorcom  Award-winning, flexible and modular telephony interface solutions based on XPP™ technology (USB2)  Hybrid (PSTN + VoIP) PBX for business  XR1000 – SOHO  XR2000 – SMB  XR Enterprise  Built-in reliability  TwinStar ™, Rapid Recovery ™  Worldwide distribution channel

Complete Concierge  Provides comprehensive communications for hotel guests and staff at a reasonable cost  Integrated system:  VoIP-enabled PBX  Property Management System interface (or stand-alone PMS)  Call Accounting software  Leverages existing hotel infrastructure, such as cabling and analog phone sets

PMS Interfaces  Certified interoperable with:

Package Types  Choice  Standard PMS functionality  Premium  Standard PMS functionality, plus additional applications  Optional annual maintenance for s/w updates

Choice Package Features  Integrated wakeup (can be set by Hotel Staff or by Guests)  Integrated browser-based operator panel  Front desk check-in/check-out  Guest name applied to room upon check-in  Vacant applied to room upon check-out  Opening phones for calls at guest check-in  Closing phones for calls at guest check-out  Opening of guest voic box upon check-in  Cleaning of all voice messages in guest voic box upon check-out  Built in room state system for control of room status and maids  Built in and fully integrated Call Accounting System with adjustable rate tables

Premium Package Features  Everything in “Choice Package” plus…  Inbound call center management reporting  Time-Share reservation center  Outbound campaign software w/scripting  Time-Share reservation applications  Database/CRM integration for screen pops  Call recording storage and playback

PRODUCT DEMO

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