SMSS offers the LOWEST bulk sms costs in South Africa 3 Options to use SMSS: Option.1 Simply buy bulk sms messages from only 16c per sms (Depending on volume, please see pricelist on last slide) (No set-up or monthly fee) INCLUDED: Sms scheduler to do automated sms marketing. (Scheduling includes days, weeks, months, years) 24-hour access to SMSS website that means you could access your business from anywhere in the world Personalized sms feature for bulk, scheduled and group sms messages. (Automatically taken from database) Sender ID, allowing you to send a sms and recipient will see it comes from YOU Personalized bulk feature, taking names automatically from database for personalized marketing Access to logs showing records of sent sms messages Cell number database import facilities Create groups for multiple messages Cell numbers can be added to multiple groups Edit and delete cell numbers Add names to cell numbers for Personalized options Message templates for future reference 2-way communication directly to business’ cell number Upgrading of software is free and ongoing Requires no software installation (web interface) Purchased sms-credits never expire

OPTION.2 Should your business want to make use of the short code system, the following is included Once-off Annual Registration Fee: R795 VAT Excluded for R23– R7.50 Short Code Numbers- NO monthly fee Once-off R500 Registration fee + R795 ex Vat for unique keyword for short codes R10 – R30 On the R2 short code (34050) the following benefits are included: Free automated sms response to each customer that sends a sms message to the short code number Unlimited sub-keywords on the short code, each with it’s own unique auto response message Your unique keyword builds a legal database for your business automatically. Free to your inbox of each message received from a customer Free sms notification of each message received to selected cell number(s) Free automated to your customer requested via a sms using the short code. A secure legal database is created and populated for you An EXTRA sms-credit for each message received, to be used for marketing purposes (Can be accumulated & NEVER expires, which translates to FREE sms marketing) Creating of your business on the SMSS platform Your own UNIQUE keyword Unlimited use of the short code number Grouping of different keywords (unlimited) for different departments of your business Set up of website complaints, compliments, suggestions or subscriptions Set up of promotional platform for your business on SMSS website INCLUDES all facilities of Option.1

Option.2 continued Short Codes for Competitions, etc R2.00 – Sms credit + 35c per sms received (Client needs to run a competition that's well advertised. (For normal use of database building, complaints, compliments, etc, only the sms credit applies) Other premium numbers and pay-out schedule per network: (Set-up fee of R500 + R795 Ex Vat for Keyword applies on R10,R15,R20 and R30 numbers) Full campaign manager Competitions history Future campaigns View sms entries, time, date Download sms entries Automated database building of cell numbers Automated auto response to each message received(Free) Automated response system to your customers Sms credit for each sms received

Option.3 Send bulk MMS’s from only R R1.95 (messages up to100KB) ((It’s like sending a TV ad DIRECTLY to your clients, with a guarantee that they see it!)) Examples of a MMS message: MMS’s have sound, animation, pictures and videos & could be up to 25 pages! Bulk mms marketing is an excellent way to get a business’s website and products promoted for the following reasons: Cost effective way to send pictures and videos Clients want to receive the messages because they don’t pay for the images Builds client contact Clients often forward the messages to other people and in doing so perform viral marketing without your company paying a cent extra It is more effective than television with the same visual attractiveness and the client can download and view the videos or pictures when he or she is ready Fast delivery of the messages Measurable marketing effort as notification of delivery and opening is received 35 % and more respond within the first day of receiving the message Allows for spontaneous and interactive communication with clients anywhere in the world

It’s impossible to keep all customers happy all the time. Some will be unhappy about something Only 1 in 10 customers actually complain at the business. The rest simply leave and never return. Unhappy customers DO complain, but to family and friends, resulting in even MORE people avoiding a business 75% of customers will return if they receive ONLY a response 99% will return if the complaint is resolved SMSS provides an INSTANT customer care system & complete control over every issue in a business SMSS will improve customer care by more than 100% By providing your customers with an easy-to-use system to: complain, compliment, suggest, book, get information, partake in a competition, join a vip club or any other service, you build an automated database, earn sms credits and do FREE sms marketing MORE USES FOR SHORT CODES