Valued Leadership Development in DHS & OHA Jeannine Beatrice Spring 2012 MPA Capstone Presentation Advisor, Doug Morgan
Valued Leadership Development in DHS & OHA Background & Context Significance & Purpose Why Study Leadership Development? Themes in the Literature Research Questions & Methods Findings Conclusions Acknowledgements
Background & Context Two largest state of Oregon Agencies Most employees Most customers Serving all who live and pass through the state. From food stamps, to elder-abuse investigations, to safe drinking and swimming waters DHS & OHA
Background & Context Budget Reductions New State law mandating an 11:1 staff to supervising manager ratio High number of retirements Not replacing Major national and statewide health care initiatives Demanding and visible public sector work Leadership Needs in DHS & OHA
Background & Context Leadership Model Aspiring Leaders Program Official Mentoring Leadership Development in DHS & OHA
Background & Context Leadership Academy 2002 to present Cabinet-sponsored program 6-months, 2-days/month Leadership Development in DHS & OHA
We don’t know what is valuable leadership development in the context of DHS & OHA, so We don’t know how to support valuable leadership development in context of the organization Significance & Purpose Why Study Leadership Development?
Themes in Literature Leadership development: Leaders are born and made Dynamism and process Organizations can promote or block Promotes organizational strength Studied & conducted in context of organization
Research Methods & Questions Single-Group Survey 188-Leadership Academy graduates Baseline their own understanding of leadership development Rate 17-leadership development activities Add other activities not listed Tell us a little about you
Findings LA grads rated selves above average to stellar in their own leadership development understanding
Findings Very participatory in leadership development activities Reading, classes, working special projects, self-work, networking…. Mentoring & coaching others Self-work
17-Leadership Development Activities Special Project or Work Assignments Professional Networking/Organizations Connecting with Academy Alum Conferences/Seminars in Profession Exposure to Agency Cabinet Executive Coaching Reading Leadership or other Professional Literature Official Mentoring Unofficial Mentoring Management Training Surrounded by Excellent Leadership Your Employment Development Plan DHS/OHA Leadership Model Other Academies Advanced Degrees or Credentials Cross-Organizational Work Other Training
Findings Top-Five Leadership Development Activities: Surrounded by Excellent Leadership (72%) Working Across Organizational Boundaries (64%) Unofficial Mentoring (60%) Special Projects/Work Assignments (53%) Exposure Cabinet-Level Leadership (49%)
Findings- Top Five
Significance of Capstone Project We now know what is valuable leadership development in the context of DHS & OHA, so We are learning how to support valuable leadership development in context of the organization, and We can de-centralize leadership development.
Conclusions Structured Leadership Development Gives the basics Gives common leadership language Gives permission & space to do self-work Gives networking opportunities But Integrate leadership development into the business
Conclusions Personnel systems Align cross-organizational and special project work assignments with goals of individuals, teams, and the organization Offers protection & safety for stretch goals for both staff and the manager Offers a feedback loop Offers exposure and views of the organization outside of assigned work area
Conclusions Interaction with cabinet-level administrators Exposure to new perspectives Challenges ones basic assumptions of how the organization works Fosters unofficial mentoring, coaching, & modeling
Conclusions Educate managers of the powers of unofficial mentoring
Conclusions Educate managers of the powers of unofficial mentoring You are being watched….. behave (model) accordingly
My Leadership Development? Public Administration & Cohorts EMPA & Cohorts Leadership Development & Cohorts Me & Cohorts
Acknowledgements Professional & Academic….. Thank you cohort! and professors Thank you Yachi and the support crew, Davis & Phil Thank you OHA COO Suzanne Hoffman & DHS COO Jim Scherzinger Thank you DHS/OHA HR Office & Lisa Harnisch Thank you Leadership Academy Alumni Thank you Mike Morris & Madeline Olson
Acknowledgements Personal….. Thank you survey guru, Jay Grussing, MPA Thank you husband, Tuesday dinner maker Thank you friends, Cindy, Michelle, and Lala
Valued Leadership Development in DHS & OHA Jeannine Beatrice Spring 2012 MPA Capstone Presentation Advisor, Doug Morgan