Digital Literacy Online Safety and Security IJC J1 Civics 20th August 2014

Learning objectives Students will: I.understand that not everything they see on the web is true, and how to recognise online scams II.review how to protect themselves from scams III.know how to take action if they find themselves being scammed

ST Article, 14 Aug 2014, “Big Rise in Online Scams Raises Overall Crime Figures”

Top 5 Online Scams in Singapore ●Internet purchase scam ●Multiple payment online purchase scam ●Paypal scam ●Internet love scam ●Cyberextortion Punishment: Jail term of up to 10 years and liable to a fine. Except cyberextortion (jail for up to 7 years and caning).

Sure Lok Hom – The Case of the Cosplay Showdown

While many of you enjoy doing online shopping...

Fake items 1. Internet purchase scams

Victim instructed to make advance payments to purchase the goods. Goods are not delivered. Culprit claims that goods were delivered wrongly or are stuck at Customs. Further payments are then asked from victims, but goods are not delivered in the end. Multiple payment Failure to deliver goods 2. Multiple payment online purchase scam

What can we do to protect ourselves and avoid being scammed?

How can I protect myself? ●Only buy from REPUTABLE dealers/sellers ○Read customer reviews ○Check for photos of delivered product ○Check the track record of the seller ●Always read the FINE PRINT ●Make sure you have the phone number and physical address of the seller just in case ●Use safe payment options. Pay upon meetup where possible. ●Ensure that you keep evidence of your transactions

Oh no! I got tricked. What do I do? ●Report the case to the site admin ●Report the case to the police if the user refuses to give a refund for the item ●Alert other users so that they do not fall victim to the same scam

●Scammers posing as buyers send fake “Paypal” payment notification s to online sellers ●This prompts the seller to send the items ordered to the given address (sometimes overseas) ●Scammers may send further s supposedly from “Paypal” requesting “administrative” payments 3. Paypal scam From January to June 2014, 35 cases of Paypal Scam were reported, with the amount cheated amounting to at least S$39K.

How can we tell whether the is real or not?

How can I protect myself? ●Always log in to your actual Paypal account to verify payment status before sending any goods. ●Be wary of attachments (Paypal never uses attachments) ●Never put personal information into an ○Paypal will request that you enter the information only after you have safely and securely logged in to your PayPal account. ●Hover over links to check their validity before clicking

Oh no! I got tricked. What do I do? ●Contact Paypal’s Customer Service ●Forward the fake to and delete it from your

4. Internet Love Scam

After a month of chatting online, Amy’s newfound “British” friend wanted to send her gifts for Christmas. But the man also said he needed S$4,200 to help pay for the delivery company’s administration fees. Her presents never arrived and she did not hear from the man again. Between January and June 2014, the Singapore Police received 82 reports of Internet Love Scam cases with a total estimated amount of at least S$3.1M cheated.

What would you have done?

How can I protect myself? ●Be wary of strangers who want to befriend you online, especially when they start asking for money ●Do not remit or transfer money to people whom you do not know well enough

Oh no! I got tricked. What do I do? ●Call the police immediately to lodge a police report.

Sextortion - Beware of who you befriend online!

●Usually involves female suspects who attempt to extort money by threatening to post compromising photos or videos of victims, mostly males, following an online cyber-sex session over a web camera. ●The victims are coaxed into undressing and performing indecent acts in front of a webcam. ●The process is video recorded and the males are blackmailed thereafter. 6. Cyberextortion

“I thought they were only meant for him.” We tend to think of our accounts or our phones as our own private spaces. Your new boyfriend will appreciate it when he doesn’t have to explain to all his friends why they can see your naked photos online.

What can we do to protect ourselves and avoid being scammed?

How can I protect myself? I.Be wary of messages from unknown people who want to befriend you. I.Do not accede to any request that may put you in vulnerable positions, such as performing compromising acts in front of the webcam, or giving personal details about yourself when interacting with other internet users. I.Keep your photos and videos PG-rated and disable your Webcam when you are not using it. II.Do not remit or transfer money.

Oh no! I got tricked. What do I do? ●Call the police immediately to lodge a police report. ●At the first sign of any threats, authorities must be partnered with. ●The sooner the intervention, the sooner the offender can be identified and dealt with accordingly.

A Quick Recap Which of the following is not a tip to avoid falling for scams? ●Thinking before you click ●Doing a search for a company’s name or a seller before you give them any information about yourself ●Read the fine print ●All of the above

A Quick Recap How do you check to be sure an is really from a company you know? ●Open your web browser and log on to the site the way you normally would ●Click on the link in the ●Nothing ●None of the above

A Quick Recap Which of the following statements is true? ●It is alright to send money to someone online that I have known for more than a year. ●No one can access the personal photos on my phone as long as I lock it with a passcode. ●If my friend needs a credit card to buy something online, I can just send him/her my credit card details. ●None of the above