NYC Technology Forum Enterprise Architecture Greg Lomow Chief Architect BearingPoint, Inc. November 6 th, 2008

© 2008 BearingPoint, Inc.2NYC Technology ForumEnterprise Architecture - Lomow Enterprise Architecture Session Agenda The purpose of Enterprise Architecture is to manage and align business processes with software components, systems, networks, operations and projects. The goal is simple: to operate better, faster and cheaper by leveraging a consistent architecture throughout the enterprise. This session will focus specifically on the newly created Enterprise Architecture from DoITT Speakers Greg Lomow, Senior Manager, Public Services Solutions Group, BearingPoint, Inc. Anthony Insolia, Department of Information Technology and Telecommunications (DoITT), City of New York Jane L. Landon, Deputy Commissioner and Chief Information Officer, Department of Finance, City of New York

© 2008 BearingPoint, Inc.3NYC Technology ForumEnterprise Architecture - Lomow Government Challenges Tight budgets “Do more with less” Cost overruns Non-Compliance Redundant Processes, Data, Systems Rework, re-entry of data Out-dated, non-supported technologies Stove-piped, non-integrated systems Lack of standardization Enterprise Architecture is integral to improving the government’s efficiency and effectiveness by Improving mission outcomes Helping to deliver better services to citizens and business Promoting collaboration among agencies for government-wide improvement Maximizing technology investments to achieve better mission results Facilitating horizontal and vertical integration of IT resources Obtaining cost savings by eliminating or consolidating duplicative processes or systems.

© 2008 BearingPoint, Inc.4NYC Technology ForumEnterprise Architecture - Lomow What is Enterprise Architecture Enterprise Architecture is … planning framework A planning framework for ensuring that an organization’s use of and investment in information resources and technologies align with and support its business needs looking holistically at an entire enterprise A means of looking holistically at an entire enterprise, across barriers that have developed over time in many organizations (functional, programmatic, or organizational stovepipes) baselinetarget implementation plan A view of the current environment (baseline), a vision for the future (target), and a plan for moving from the baseline to the target environment (implementation plan, migration plan, or transition plan) piece of a broader planning framework Just one interlocking piece of a broader planning framework that includes strategic planning, capital planning and investment control, budgeting, systems development/ acquisition life cycle management, and other key processes Enterprise Architecture IS NOT … Business process reengineering Business process reengineering one-size-fits-all approach A simple one-size-fits-all approach system-level designs Detailed system-level designs or architectures panacea A panacea that will solve all of an organization’s information management problems

© 2008 BearingPoint, Inc.5NYC Technology ForumEnterprise Architecture - Lomow Why Enterprise Architecture Reduced time and cost of change Adaptive to market changes Platform that enables efficient changes to the business process Leverage existing IT investment and exploit commonality Do more with less Lower deployment and maintenance costs Speed of execution and deployment Platform that allows reusing and redeploying assets across business initiatives Ability to realize and monitor targeted benefits and ROI Unlock IP from proprietary vendor technologies Increased % of IT spend on business innovation

© 2008 BearingPoint, Inc.6NYC Technology ForumEnterprise Architecture - Lomow Enterprise Architecture and Enterprise Governance Enterprise Architecture provides structure to ensure that investment decisions and project efforts are in line with strategic goals, organizational standards, core principles, mission performance goals, and ability to execute. GOVERNANCE EnterpriseArchitectureEnterpriseArchitecture Portfolio Management Portfolio Management MissionExecutionMissionExecution Measure & EvaluateEnterprisePerformance EvaluateEnterprisePerformance Business Intelligence MissionGoalsPrinciples Initiatives Business Improvements Strategic Plan Lessons Learned Technology Standards Investment Decisions New Systems & Processes Financial & Performance Measures Performance Measures GOVERNANCE

© 2008 BearingPoint, Inc.7NYC Technology ForumEnterprise Architecture - Lomow SelectControlEvaluate RequirementsAnalysis/DesignDevelopTestDeployO&M IdentifySpecifyConfigureTestDeployO&M Strategic: Portfolio Management Solution: Solution Development Technical: IT Infrastructure Enterprise Architecture Uses

© 2008 BearingPoint, Inc.8NYC Technology ForumEnterprise Architecture - Lomow Enterprise Architecture Methodology Technical: IT Infrastructure Solution: Solution Development Strategic: Portfolio Management

© 2008 BearingPoint, Inc.9NYC Technology ForumEnterprise Architecture - Lomow Alignment Between Strategy, Performance Goals, Constraints and Proposed Investments Environmental Trends ET-19: Lack of Qualified Treatment Providers in the District Enterprise Business Strategies EBS-8: Treatment and Service Quality Management Program EBS-10: Partner Evaluation Strategy Modernization Approaches MA-11: Customer Relationship Management (CRM)

© 2008 BearingPoint, Inc.10NYC Technology ForumEnterprise Architecture - Lomow An Illustration of the Execution Framework: Identification of Different Architecture Views Technology View Integration, Infrastructure & Technology Reference Model Organizational View Communities of Interest, Roles, Organizational Structure Disaster Recovery Privacy Impact Controls Authentication Certification & Accreditation Performance View Goals & Objectives Business Services Process Threads Solution View Business Processes Business View Information View Use Case (UML) Enterprise Service Bus Shared Technical Services Meta Data Technology Re-engineered Process & Activities Finance Enterprise Applications Value Chain Security View ERD/ IER Subject Areas Cash Mgmt. Inspections Compliance Enforcement Compensation HRMS Supply Chain Case Mgmt.

© 2008 BearingPoint, Inc.11NYC Technology ForumEnterprise Architecture - Lomow Enterprise Architecture Frameworks: DoDAF, FEA and Zachman Frameworks

© 2008 BearingPoint, Inc.12NYC Technology ForumEnterprise Architecture - Lomow Physical Logical Conceptual Contextual Why HowWhatWhere When Who Business Drivers, Mission Alignment ConOps, Value Chain List of Business Objects and Subjects List of Locations List of Key Business Events List of Roles, COIs & Organization Requirements, Performance Objectives, Service Descriptions Business Services Process Flow, Process Definitions (BPMN) ERD, Information Exchange Matrix, Business Vocabularies Locations mapped to roles and processes Business Domain Event Models Mapping of roles and processes to COIs and Organization Enterprise Architecture Frameworks: Zachman Framework Business Activity Monitoring Business Process Management, COTS Applications Data Domain Services Infrastructure Domain Services Business Process Management, COTS Applications Security Domain Services (SSO) Business Rules, Business & Technical Service Levels Process Simulation (BPEL & UML) Use Cases (UML) Data Flow Diagrams, Business Taxonomy, Ontology, & Semantics Systems Architecture, Managed Services locations Process Orchestration User Profiles

© 2008 BearingPoint, Inc.13NYC Technology ForumEnterprise Architecture - Lomow