International Mentor Training Program Certification Page Keller, College of Charleston CRLA Certifications Director Heather Porter, Salisbury University CRLA IMTPC Coordinator

Session Overview Welcome and Introductions IMTPC Assessment IMTPC Overview Break Best Practices (Programs Certified at Levels 1, 2, and 3) Workshop

College Reading & Learning Association Tutor & Mentor Training Program Certification Professional Development Research Service

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CRLA Certification Programs

ITTPC Provides recognition and positive reinforcement for tutors' successful work Sets an internationally accepted standard of skills and training for tutors Endorsed by the CLADEA, NADE, and the Commission XVI of the ACPA

IMTPC Sets standards and guidelines for the minimum of skills and training Inspires mentor trainers to create programs that challenge mentors Offers campus recognition and rewards for mentors Endorsed by the CLADEA organizations and the Commission XVI of the ACPA

IMPTC Quiz What do you already know?

Levels of Mentor Certification

Four Components of Program Certification Mentor Selection Training Experience Evaluation

IMTPC Training Formats Workshops Courses Combination of workshops, courses, and self-paced training

Level 1: Amount/Duration of Training Option 1: Level 1 ITTPC + 5 hours of mentor training Option 2: 15 hours of mentor training

Level 1: Areas/Topics to be Covered Option 1: Level 1 Tutor Certification + Role of the Peer Mentor Do's and Don'ts Professional Ethics Establishing Rapport Motivating Mentees Electives Option 2: Role of the Peer Mentor Do's and Don'ts Professional Ethics Establishing Rapport Motivating Mentees Questioning & Listening Skills Preparing to Study Resources and Referrals Electives

Level 1: Required Experience Option 1: 25 hours of tutoring experience + 25 hours of mentoring experience Option 2: 50 hours of mentoring experience

Level 2: Amount/Duration of Training Level 1 Certification + 10 additional hours 25 total hours

Level 2: Areas/Topics to be Covered Level 1 training topics + Conflict Resolution Mentoring Boundaries Ways of Mentoring Cultural Awareness Academic Majors and Advising Electives

Level 2: Required Experience Level 1 Requirement + 25 additional hours 75 total hours

Level 3: Amount/Duration of Training Level 2 Certification + 10 additional hours 35 total hours

Level 3: Areas/Topics to be Covered Levels 1 and 2 topics + Conferencing Skills Constructive Criticism Gender Issues Awareness Leadership Styles Electives

Level 3: Required Experience Levels 1 and 2 Requirements + 25 hours 100 total hours

Certification Overview

Program Certificate

Mentor Certificate

Application Process 1.Review Requirements nts.htm nts.htm 2.Complete Applicationhttp:// ication.dochttp:// ication.doc 3.Submit Application Via Dropbox Mail check for certification to CRLA Headquarters

Application Review Applications are evaluated by trained reviewers Applications shared with reviewers in Dropbox Turn-around time is 2-4 weeks Interested in becoming a reviewer? Let us know!

Benefits of Certification Create a coherent curriculum Secure student/faculty confidence Attract program attention and interest Generate spirit of teamwork Generate community interest Attract highly motivated mentors Tie wage rates to certification levels Honor certified mentors

Best Practices Level 1 – College of Charleston Level 2 – University of Louisville Level 3 – University of West Georgia

Level 1: First-Year Experience Peer Facilitator Program College of Charleston Page Keller

Peer Facilitators First-Year Experience Program Synthesis Seminars, attached to  First-Year Seminars  Learning Communities

Synthesis Seminars First-Year Transition Topics Interdisciplinary Activities

Selection Process Faculty nominated 3.0 gpa required Application Recommendations Interview

Training Methods Initial Training (28 hours) TEDU credit hours Pass/Fail Ongoing Training (20 hours) Pre-Semester Training (6 hours) Weekly Meetings (14 hours)

TEDU 205 Exploring Leadership: Building Peer Facilitation Skills The purpose of this course is to enroll a group of faculty nominated students who will facilitate student experiences. Students develop peer facilitation skills through reading, discussing, and collaborative learning about leadership, facilitation, and the historical background. Additionally, the students learn about the factors that influence student development, such as values, gender, and culture.

Required Mentoring Experience Weekly Synthesis Seminars  14 hours Drop-In Hours  28 hours Required Individual Meetings  10 hours minimum

Workshop Mentor Learning Outcomes Training Outcomes Training Mode(s) Training Topics Required Mentoring Experience

Level 2: Students Obtaining Success (SOS) Mentors The University of North Carolina at Charlotte

Selection GPA of 3.0 or higher: Applicants report their GPA on the peer mentor application form (SOS Mentor Application). Our program assistant then checks applicants’ transcripts to verify that reported GPA’s are accurate. Interview with the mentor, trainer/supervisor: Qualified applicants participate in a structured interview with the Assistant Director of the program and at least one Graduate Assistant. (Mentor Interview Questions) (Mentor Applicant Evaluation). Two or more references from faculty, former supervisors, or counselors: Applicants are required to submit two references from faculty or staff on campus as part of the application process (SOS Mentor Reference Form).

Training 3-Day Face-to-Face Group Training, Face-to-Face Workshops, and Face-to-Face Discussion-Based Seminars

Experience Mentors hold weekly meetings with their supervisors. Within the meetings contact sheets are collected for each of the hour-long meetings that the mentor held the week before and dates are recorded on the attached chart (Mentor Tracking Sheet for Supervisor). At the end of each semester, each mentor holds a check-out meeting with his/her supervisor and mentoring hours are totaled and recorded on the attached form (SOS Mentor Checkout Form) Mentoring hours for each semester are then recorded on a master spreadsheet (Mentor Hours and Trainings).

Evaluation At the end of each semester, all of the students in our program complete the SOS Mentee Evaluation of Mentor online. Each mentor schedules a meeting with his/her supervisor during which the supervisor will summarize the feedback on the mentee evaluations. The supervisor collaborates with the mentor to identify areas of strength and areas of potential improvement for the mentor based on the feedback. Notes from the conversation are documented in the mentor’s file.

Level 3: Peer Leader Program University of Cincinnati

Selection Apply online at UC Jobs. Resume must be included. Additional questions on Survey Monkey. Two letters of recommendation Interviews

Training 4 days of training Workshops/Seminars

Experience Planning Sheets Post Activity Reflection Weekly Reports submitted, including mentoring hours

Evaluation Peer Observations Mentee Evaluations

IMTPC Application Workshop

Define Your Program What is the purpose of your peer mentoring program? What are the student learning outcomes for the mentors and the mentees? How many mentors will you hire/employ?

Selection GPA of 3.0 or higher Interview with mentor and trainer/supervisor Two or more references from faculty, former supervisors, or counselors/advisors. Personality type assessment (recommended but not required)

Training IMTPC Level 1, 2, or 3 Format Length

Experience Explain how you keep track of your mentor’s actual mentoring experience. Level 1 Option 125 hours of tutoring experience +25 hours of mentoring experience Level 1 Option 250 hours of mentoring experience Level 2Level hours (75 hours total) Level 3Levels 1 & hours (100 hours total)

Evaluation How are your mentors evaluated? Is an evaluation in place? Are the mentors evaluated at least annually? Does the evaluation include an evaluation of mentors by mentees? Are the results of evaluation shared with the mentors?

Questions? College Reading and Learning Association