GROUP COMMUNICATION
PURPOSE OF GROUP COMMUNICATION To share and exchange information and ideas To collect information or feedback on any project/policy/scheme To arrive at a decision on important matters
To solve a problem which is of concern to the organization as a whole To discuss the issues related to a particular topic in relation to the group itself or for the benefit of a larger audience To elaborate upon any work undertaken or research done in order to elicit feedback
GROUP DISCUSSION Group discussions are widely used in many organizations for decision making and problem solving.
TWO CATEGORIES OF GROUP DISCUSSION Organizational Group Discussions Group Discussions as a part of a Selection Process
ORGANIZATIONAL GROUP DISCUSSIONS Brainstorming Nominal Group Technique Delphi Technique
GROUP DISCUSSION AS A PART OF SELECTION PROCESS Group discussion have become an integral part of most selection processes today.
Characteristics of Group Discussion Evaluation Components Knowledge Communication skills Active Listening Clarity of Thought and Expression Apt Language Appropriateness of Body Language
Group Behaviour Leadership Skills
APPROACH TO TOPICS AND CASE STUDIES Group Discussions Based on a Topic Group Discussions Based on a Case Study
MEETINGS INFORMAL PURPOSES To communicate important or sensitive information To explore new ideas and concepts To provide feedback To present a report To gain support for an idea, or project
DECISION-MAKING PURPOSES To reach a decision To solve a problem To reconcile a conflict To negotiate an agreement To win acceptance for a new idea, plan or system
PREPARATION TimeDurationAgendaVenue
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