Introduction

UIIA is the governing contract for almost all intermodal equipment interchanges.

Access to the UIIA is available on the Agent Portal

PPay all legitimate per diem invoices DDispute invalid invoices BBill Per Diem to customers CCollect Per Diem from customers MMaintain valid interchange Corporate Responsibility

MMaintain control of equipment PProvide in and out interchanges RRespond to corporate office on disposition of per diem invoices in a timely manner OObtain authorization from customers for billing per diem Agent Responsibility

Agents have 7 days from time of first notification to resolve and respond to per diem issues.

There are four general answers to per diem and chassis charges: Bill Customer, Deduct Agent Deduct Driver, or Dispute charges

Control Your Equipment Know when free time expires

Tracking systems can be either manual or automatic.

GET IT IN WRITING!

View a copy of our accessorial notification form on the agent portal

Agent fax number and contact Customer information Load information Description of accessorial Unit, unit price & amount Grand total Customer signature & date

Works as Well.

Know What You Are Responsible For Make Sure To Do Pre-Trip Inspections. Don’t Out-Gate if not Satisfied with the Equipment Demand to see the Terminal Manager

Know Their Over The Road Policy Preferred Vendors, When to Notify on Mechanical Repairs, What Documents are Required to be Reimbursed

Drivers Need to know what Is and Isn’t Their Responsibility What Documents They Need to be Reimbursed and Where to Return Tires and Parts for a Casing/Parts Receipt.

The UIIA is the governing contract for almost all intermodal maintenance & repair rules.

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