Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

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Presentation transcript:

Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration

Federal Acquisition Service Customer Service Information New York, New Jersey, Puerto Rico, US VI Debbie Paralemos (646)

Federal Acquisition Service Customer Service Program Problem Resolution Business Opportunities Informational Seminars Customer Visits

Federal Acquisition Service GSA e-tools  GSA Global Supply  GSA Advantage!  GSA e-library  GSA e-buy

Federal Acquisition Service

Federal Acquisition Service GSA Advantage Statistics FY08 Statistics  $558 million (24% higher than FY07)  If Advantage was a movie, its FY2008 performance would fall second only to Titanic’s gross sales of $600M  17,644,366 products/services available  594,319 registered customers  450,000 searches every work day

Federal Acquisition Service Features of GSA Advantage  Search by keywords, part numbers, NSNs, manufacturer names, contractor names, or contract numbers  Browse by category of products and service  Compare features, prices, and delivery options  Configure products and add accessories  View order history to track status, reorder, or cancel.

Federal Acquisition Service U.S. General Services Administration

Federal Acquisition Service Advanced Search satellite phone

Federal Acquisition Service

Options and Accessories

Federal Acquisition Service Options & Accessories

Federal Acquisition Service Volume Discounts Diamond denotes volume discount is applicable… Volume Discounts

Federal Acquisition Service Volume Discounts

Federal Acquisition Service Search by keyword

Federal Acquisition Service Price Comparison

Federal Acquisition Service Reduce Price

Federal Acquisition Service Reduce Price

Federal Acquisition Service Shopping Cart

Federal Acquisition Service Park Cart

Federal Acquisition Service Forward Cart

Federal Acquisition Service Order Confirmation

environmental specialist

Federal Acquisition Service REM Certification

Search Engine for Services Use keywords from your SOW in the Region 10 Advanced Search of GSA Advantage! -

Federal Acquisition Service

Federal Acquisition Service What is eLibrary eLibrary is the online source for the latest contract award information for GSA, VA Multiple Award Schedules, and Governmentwide Acquisition Contracts (GWACs). Source selection…..Simplified!

Federal Acquisition Service eLibrary features  A complete list of GSA and VA Schedules and SINs.  Links to contractor websites, addresses, and text files containing contract terms and conditions.  Information on the latest schedule program changes.  Links to Contract Clauses via Contracts Online.  Additional Technology Contracts.

Federal Acquisition Service LAPTOPS

Federal Acquisition Service * Laptop/Portable/Notebook Computers

Federal Acquisition Service

A&T SYSTEMS

Federal Acquisition Service A&T SYSTEMS

Federal Acquisition Service

View Contract Clauses & Solicitation

Federal Acquisition Service View Solicitation Clauses

Federal Acquisition Service Solicitation Clauses

Federal Acquisition Service GSA e-Buy

GSA e-buy

Federal Acquisition Service Use e-Buy for…  Services  Quantity or high dollar purchases where you are seeking a discount from contract pricing  Purchases with complex requirements  Determining sources of supply  Receiving quotes on Blanket Purchase Agreements

Federal Acquisition Service e-Buy FY08 Totals FY08FY07 RFQs closed during period57,65653,511 Average # vendors invited to quote per RFQ5445 Average Quotes per closed RFQ33

Federal Acquisition Service eBuy 8.0: New Features  BPAs loaded directly into eBuy  Suggested Categories (RFQ and shopping cart)  Q&A Modification Feature  Category Guide (similar to eLibrary)

Federal Acquisition Service BPAs loaded directly to eBuy  GSA or Agency Specific  BPAs will show up for qualified buyers.  BPAs displayed similar to SINs

Federal Acquisition Service

GSA e-Buy e-Buy; an online system that allows Federal buyers to prepare and post RFQs and obtain quotes for products and services offered through the Federal Supply s program!

Federal Acquisition Service

U.S. General Services Administration You’re Invited to Join Us… May 4 – 6, 2010 Orlando, Florida Benefits of Attending Expo 2010: Earn Continuing Learning Points (CLPs) toward your annual training requirement Network with hundreds of GSA and other agency experts Meet with GSA vendors providing specific technical expertise FREE for all federal, state, and local government employees to attend FOR MORE INFORMATION: expo.gsa.gov

Federal Acquisition Service FAS Customer Service Information New York, New Jersey, Puerto Rico, US VI Debbie Paralemos Office: (646)

Federal Acquisition Service Questions?