UD Classroom e-Management Network Copyright Dennis Williams and Frank Eastman 2006. This work is the intellectual property of the authors. Permission.

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UD Classroom e-Management Network Copyright Dennis Williams and Frank Eastman This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

Classroom e-Management Network EDUCAUSE MARC January 2006 EDUCAUSE MARC January 2006 Frank Eastman Dennis Williams University of Delaware University Media Services University of Delaware’s

UD Classroom e-Management Network All centrally-scheduled classrooms are equipped for video and data display. Milestone

UD Classroom e-Management Network The Challenge to Meet 160 Classrooms 7:30 a.m. through 9:30 p.m. Geographically Spread Out Simultaneous Class Starts Immediate Response Needed 5 Staff Tech FTE’s +/- 12 Student Tech Assistants

UD Classroom e-Management Network All centrally-scheduled classrooms will have immediate access to a help center via IP phone for help via an e- management network. New Milestone

UD Classroom e-Management Network Screen VCR / DVD Classroom AV Cabinet Projector Control unit Typical Small Classroom

UD Classroom e-Management Network Screen VCR / DVD Projector Control unit

UD Classroom e-Management Network IP Phone Web Cam Screen ProcessorSwitch/AmpProjector AV Signal Encoder ControlPanel Connection Panel Panel CampusNetwork Call Center e-Management Classroom

UD Classroom e-Management Network AV Cabinet IP Phone Control Panel Connection Panel

UD Classroom e-Management Network NetworkPowerVGA PC audio Connection Panel Cables

UD Classroom e-Management Network Network Power VGA PC audio Connections

UD Classroom e-Management Network Projector on/off Volume control VCR/ PC input DVD input Player controls Control Panel

UD Classroom e-Management Network Web cam: -Views screen only -“On” only after call -Flashing green light Ceiling-mounted Projector

UD Classroom e-Management Network VCR / DVD Player

UD Classroom e-Management Network IP Phone

UD Classroom e-Management Network Call center work stations and backup Server CampusNetwork Classrooms RoomView 6.0 e-Management Software

UD Classroom e-Management Network IP Phone Web Cam Screen ProcessorSwitch/AmpProjector AV Signal Encoder ControlPanel Connection Panel Panel CampusNetwork Call Center e-Management Classroom

UD Classroom e-Management Network Call center work station

UD Classroom e-Management Network View All Rooms

UD Classroom e-Management Network View Room Detail NameMakeModelLast ServiceStatus Name Location Online Log System Power Display Power Display Usage Help Schedule Input RGB Video S-Video Axis Webcam Data Projector VCR/DVD Combo Axis Epson Panasonic P PV-D /06/05 ok

UD Classroom e-Management Network Room Controls

UD Classroom e-Management Network ProcessorSwitch/Amp CampusNetwork Call Center Projector Power Controller e-Management Classroom

UD Classroom e-Management Network Web Cam View of Room Projection Screen

UD Classroom e-Management Network IP Phone Web Cam Screen ProcessorSwitch/AmpProjector AV Signal Encoder ControlPanel Connection Panel Panel CampusNetwork Call Center Projector Power Controller e-Management Classroom

UD Classroom e-Management Network e-Management Capabilities Monitor Equipment Status Control Equipment Send Alert Messages Schedule Events Document Activity Generate Reports

UD Classroom e-Management Network Related Capabilities Classroom Technology Service Order Classroom Schedules

UD Classroom e-Management Network All centrally-scheduled classrooms will have immediate access to a help center via IP phone for help via an e- management network. New Milestone

UD Classroom e-Management Network Key Decisions Comprehensive System Standardization Minimal Related Upgrades

UD Classroom e-Management Network Planning and Design Rooms Grouped by Type/Capability Functional Block Diagram Equipment Research Bid Package

UD Classroom e-Management Network Bid package Block Diagram Equipment List Narrative Scope of Work Options Programming Programming Premium Labor Premium Labor Line Item Breakdown

UD Classroom e-Management Network Installation Approval and Budget July, 2005 Data Connections and IP Phones AV & Control Equipment, Web Cams Call Center Scheduling Completion September, 2006

UD Classroom e-Management Network Staffing Manager, Classroom Tech Operations Service Coordinator Operations Coverage Back-Up

UD Classroom e-Management Network IP Phone Web Cam Screen ProcessorSwitch/AmpProjector AV Signal Encoder ControlPanel Connection Panel Panel CampusNetwork Call Center Projector Power Controller Questions ?

UD Classroom e-Management Network Acknowledgements Presentation Design/Creation Kathy Troutman Kathy Troutman UMS Staff Jason Atkinson, Matt Holden Jason Atkinson, Matt Holden NSS Staff Jason Cash, Evans Coursey, Ed Pochomis, Darryl Cofield et al Jason Cash, Evans Coursey, Ed Pochomis, Darryl Cofield et al

Classroom e-Management Network EDUCAUSE MARC January 2006 University of Delaware’s

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