277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. In-Service Training Presentation Tek-CARE ® 500 Wireless Emergency Call System with EchoStream ® Technology

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. At TekTone ®, our 30 years of listening to health care professionals has given us the insight to develop a wireless emergency call system with all the features you want—such as resident pendants, check-in devices and pocket pagers. We’ve developed our Tek-CARE ® 500 wireless emergency call system to enhance the service you provide to your residents. At the same time, you’ll find it’s the easiest and most efficient emergency call system you can use. This presentation is designed to familiarize you with the Tek-CARE ® 500 wireless emergency call system. For complete user instructions, please refer to the Operation, Installation and Service manual (part number IL881). Introduction

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. System Components Tek-BRIDGE ® with Tek-CARE ® 500 software The Tek-BRIDGE ® with Tek-CARE ® 500 software processes and displays transmitter call information from the system’s receiver. Many programmable options are available to customize a system. NC501ES Tek-BRIDGE ® with Tek-CARE ® 500 software The NC501ES Tek-BRIDGE ® includes pre-installed Tek-CARE ® 500 software, plus the ability to add central monitoring, reporting, and text messaging.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. System Components Receiver The Receiver collects signals from the transmitters and repeater/locators in the field and then transfers that information to the Tek-BRIDGE ®. The NC510ES Receiver is connected directly to the Tek-BRIDGE ® via the included PK510 cable. The receiver transfers information received from the transmitters in the field to the Tek-BRIDGE ®. NC501ES Tek-BRIDGE ® with Tek-CARE ® 500 software NC510ES Receiver

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. NC501ES Tek-BRIDGE ® with Tek-CARE ® 500 software System Components Repeater/Locators Repeater/Locators are strategically placed throughout the facility to collect and re-transmit signals from transmitters and other repeater/locators to the receiver. Repeater/Locators also provide general location information. Repeater/locators operate on AC power, and include an internal backup battery for power outages. IH511 Weatherproof Housing NC510ES Receiver NC511ES Repeater/Locator

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. System Components Wireless transmitters Wireless transmitters include call pendants, smoke detectors, motion detectors, door/window alarms, room stations, emergency switches and check-in/assistance stations. SF502ES Wall Transmitter SF531ES Emergency Switch SF529ES Check-In/Assistance Station SF515ES Motion Detector SF520ES Door/Window Egress Transmitter SF505ES Smoke Detector SF525ES & SF525/2ES Universal Contact Transmitters SF530ES Room Station SF501ES & SF501/2ES Pendants

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Reset a call: Reset a call: Use a ballpoint pen to press the reset button on the back of the pendant. Transmitters Place a call: Place a call: Press and hold the button for at least 1 second. single-button pendant The single-button pendant is a water-resistant transmitter suitable for use in showers and bathtubs. It includes a lightweight neck chain, which will separate to prevent choking if it is pulled tight.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Place a call: Place a call: Slide the red switch down until the call assurance LED is lit. Reset a call: Reset a call: Slide the red switch up until the call assurance LED is extinguished. Transmitters Wireless emergency switches Wireless emergency switches are available in both standard and waterproof versions.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Transmitters Place a call: Place a call: Press and hold the button for at least 1 second. Reset a call: Reset a call: Click on the call in the Events Monitor and then click the Acknowledge button. wall-mounted call transmitter The wall-mounted call transmitter may be used as either a call button or a resident check-in button.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Transmitters Reset a call: Reset a call: Click on the call in the Events Monitor and then click the Acknowledge button. Place a call: Place a call: Call is initiated by movement. passive infra-red motion detector The passive infra-red motion detector may be used as either a call transmitter or a resident check-in device.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Transmitters Reset a call: Reset a call: Depending upon how the device is configured: The call is reset automatically when the door or window is closed, or Click on the call in the Events Monitor and then click the Acknowledge button. Place a call: Place a call: Call is initiated by opening the door or window that the device is connected to. door/window egress transmitter The door/window egress transmitter notifies staff when a door or window is opened.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Event Monitor Event Monitor’s Call Display Event Monitor’s Call Display—The call display shows all active calls, including call type, transmitter device number, resident name, location, and time elapsed since the call was initiated.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Registers Registers The Registers are at the bottom of the Event Monitor screen. The five registers are used to view resident and transmitter information. They can also be used to add residents, to assign transmitters, and to determine which staff pagers receive event notification.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Patients/Residents Register Patients/Residents Register The Patients/Residents Register displays a list of residents, along with tabbed panes that display each resident’s information, assigned locations, and assigned transmitters. It can also be used to add or remove residents from the system. Patient/Resident Information fields are custom-created for a facility using the included LS450 Config Tool programming software.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Transmitters Register Transmitters Register The Transmitters Register displays a list of all transmitters and repeater/locators. Tabbed panes display each transmitter’s location, assigned resident, and supervision settings. The Transmitters Register is also used to add or remove transmitters from a system, and to assign transmitters to residents.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Staff, Groups & Assignments Registers Staff Staff GroupsAssignments Registers The Staff, Staff Groups and Assignments Registers are used to customize a system to send automatic text messages to selected staff pagers.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Text Messaging Using Tek-PAGING ® equipment, Tek-CARE ® 500 automatically sends a text message to staff pagers in response to a resident call. To send a manual text message, click on the Text Message button, select staff members, type a message and click the Send button.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Remote Event Monitor Remote Event Monitor The included Remote Event Monitor software connects up to 9 additional PCs running Microsoft Windows ® to the Tek-CARE ® 500 system via the facility’s local area network. Remote event monitors provide real-time monitoring of all system activity, create reports using a web browser, and send manual text messages to selected or all staff pagers (if included in the system).

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Adding a Transmitter 1.Ensure that the Event Monitor software is running. If it is not, double-click the LS576 Event Monitor icon on the Tek-BRIDGE ® desktop and choose the appropriate network options from the splash screen. 2.Click the Menu button in the lower left hand corner of the event monitor window and select ES Traffic from the menu. 3.The ES Traffic window will open. At the top of the window, check the boxes labeled Hide transmitters already in system and Hide supervisions.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Adding a Transmitter 4.Insert a battery into the device to be added to the system, and then place a call. 5.In the ES Traffic Window, watch for a Device ID to appear as shown below. Select the call in the traffic list from the transmitter to be programmed, and click the Add transmitter to system button.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Adding a Transmitter 6.The Transmitters register (below) will appear in the Event Monitor. Verify that ES is selected from the Transmitter Family drop-down menu, and that the Device ID has been captured. If the transmitter will be used immediately, check the In Use box. 7.Select the appropriate Device Type from the drop-down menu.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Adding a Transmitter 8.For stationary transmitters, select the location where the transmitter will be installed from the Location drop-down list. 9.Pendant transmitters will be automatically assigned to the Mobile location. Select a resident to associate with each pendant transmitter. 10.Click the Apply button to add the transmitter to the system, and then reset the call from the transmitter. 11.Repeat for all remaining transmitters.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Adding a Resident 1.With the Event Monitor software running, click the Registers button in the lower right corner of the window. Click Residents in the Registers List if it is not already selected. The Residents register will open.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Adding a Resident 2.Click the Add button in the Residents register and fill out the information fields in the Details pane beginning with the Name field and any custom fields under the Residents tab. 3.To add a patient photo, click Add in the Image pane and browse to the location of the photo. Click Open to use the photo as the residents image. The image can be any of the following formats: BMP, JPG, GIF, or PNG. 4.Click the Locations tab in the Details pane and select a default location for the patient from the Default Location drop-down menu. If the resident’s default location is a two-bed room, select the Default Side that for that resident. 5.If the resident is to be assigned to more than one location, check the appropriate boxes in the Locations list below the Default Location drop-down menu. 6.Click Apply to write the changes to the system. 7.Repeat for each additional resident to be added. 8.When all programming is complete, run the Config Tool software, load the new system configuration, and save a copy for backup.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Reporting Tek-CARE ® 500 Reporting System The Tek-CARE ® 500 Reporting System produces custom reports about events that have been cleared from the Event Monitor. These reports provide valuable information to evaluate and optimize staff time. The information contained in these reports also provides accountability information to the facility for each zone, room, type of call and time period.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Reporting Options Reporting Options The Reporting Options screen is used to define the report’s parameters to create a custom report. Select or enter the desired reporting time period, shift, relevant calls (zones, transmitters, residents, event types), and response time. In the Output Types pane, choose HTML to open the report in the browser window or CSV to open the report in a spreadsheet. Then click on the Create Report button at the bottom of the screen.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Reporting Options Reports are created using a web browser, such as Internet Explorer or Google Chrome.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Low Battery Report Low Battery Report The Low Battery Report shows the transmitter ID (Dev #), hardware type, location and resident of transmitters that need their batteries changed. To create the report, click the Menu button at the bottom of the Event Monitor, and then select Low Battery Report.

277 Industrial Park Rd. Franklin, NC (800) Tek-CARE ® 500 In-Service Training Copyright © TekTone ® Sound & Signal Mfg., Inc. All Rights Reserved. Support literature is available at This concludes the Tek-CARE ® 500 Wireless Emergency Call System In-Service Training Presentation 277 Industrial Park Rd. Franklin, NC phone: (800) fax: (828) website: