© 2009 VMware Inc. All rights reserved The VMware IT Academy: What It Is All About And Advantages To Education Dave Nelson

2 Agenda  Introduction  Why Virtualization Is Important  VMware’s Education Programs, Value Proposition & Benefits  VMware IT Academy Program, Offerings & Eligibility  Program Costs  Program Success Metrics  Support  Questions

Why Virtualization Is Important & The VMware IT Academy  Current Economy  Reduces Capital Expenses  Reduces Operational Expenses  Promotes Green IT  Enables “Cloud” Computing  Demand for VMware Certified Professionals  Over 1,500 schools and 10,000 students are using the eLearning part of the IT Academy  Over 400 schools are participating in the Instructor Led part of the IT Academy program and over 3,000 students have been trained and are candidates to become a VMware Certified Professional

Why Virtualization Is Important Part Two Tom Silver, senior VP and chief marketing officer for the technology jobs Web site Dice.com, says that the total job count for his site was down 12 percent from January 2008 through the first week of November. But for those with virtualization experience, including both VMware and general skills, available jobs increased by 43 percent and 37 percent, respectively. Source:

Virtualization: Transformational Change in IT Virtualization…  Decouples software from underlying hardware  Encapsulates Operating Systems and applications into “Virtual Machines” A Virtual Machine 5

Virtual Infrastructure: Ten Years in the Making X Automated Resource Assurance Dynamic Balancing Continuous Optimization Increased Availability Automated Across Applications On-Demand Capacity Non-disruptive Scaling Flexible, Reconfigurable + + 6

Strategic Computing Architecture One Platform to Solve a Range of Pressing Challenges Across a Range of Environments and Users Server Consolidation VMware Infrastructure Business Continuity Rapid Provisioning Enterprise Desktops ServerStorageNetwork 7

New Software Platform Required Hardware Pool Existing App Loads Future App Loads An Elastic, Self-managing, Self-healing SW Substrate Virtual Datacenter Operating System 8

Evolving to Virtual Datacenter OS LinuxWindows Datacenter Infrastructure Application vServices Infrastructure vServices Virtual Datacenter Operating System vComputevStoragevNetwork AvailabilitySecurityScalability Future … 9

Evolving to Virtual Datacenter OS Datacenter Infrastructure Future …LinuxWindows Application vServices Infrastructure vServices vComputevStoragevNetwork AvailabilitySecurityScalability Management vServices 10

Evolving to Virtual Datacenter OS Datacenter Infrastructure LinuxWindows Management vServices Future … Application vServices Infrastructure vServices vComputevStoragevNetwork AvailabilitySecurityScalability Off-Premise Cloud Cloud vServices 11

Who is Using Virtualization? By Klint Finley / April 1, :00 AMKlint Finley Study by SMB supplier SpiceWorks: 100,000 companies in over 100 countries VMware has 80.1% market share Microsoft has 15.1% market share Citrix XenServer has 4.1% market share

13 VMware Global Education & Research Programs Open & Inclusive Collaborative Programs  VMware Academic Program  VMware Labs  VMware IT Academy Program

14 Value Proposition & Goals  Value Proposition  Schools – Use of Industry Leading Intellectual Property  Students – Affordable Access To Training & Professional Certification  VMware – Proliferation Of Virtualization Competencies  Goals & Objectives  Drive Collaboration Between Schools & Between Students With Communities  Maximize Awareness and Competencies on Virtualization Products and Technologies  Supply the IT industry a pool of VMware Certified Professionals (VCP)

VMware IT Academy Program – two levels 15 eLearning courses Instructor Led Training (VMware Certification courses) College / Institute Capabilities & Competency Higher level of certification Entry level capabilities Low start up costs / resources Higher costs / resources Academy members do not require any certified trainers Low / No ICT hardware requirement Can be included into existing courses or used for self study Academy members require VMware certified Instructor to teach certified courses Specified ICT hardware requirement Minimum course content and hours required for student certification VMware has designed a flexible program to allow colleges to provide Virtualization training in multiple formats, learning styles and levels

VMware IT Academy eLearning Offerings Infrastructure Virtualization VMware vSphere Fundamentals 4.1 VMware vSphere: What's New in vSphere 4 VMware ESXi: Administration Transition to ESXi Essentials Virtualization Management VMware vCenter CapacityIQ Fundamentals VMware vCloud Director Fundamentals VMware vCenter Lab Manager 4.0 Fundamentals VMware vCenter Chargeback Fundamentals VMware vCenter AppSpeed Fundamentals VMware Capacity Planner Confidential

VMware IT Academy eLearning Offerings Security  VMware vShield App Fundamentals  VMware vShield Edge Fundamentals Business Continuity  Site Recovery Manager (SRM) 4.1 Fundamentals  DRBC Design - Disaster Recovery and Business Continuity 17 Confidential

VMware IT Academy eLearning Offerings End User Computing  VMware Workstation 7: Fundamentals  VMware Workstation 7: Advanced  VMware Workstation 6: Mastery  VMware Fusion 3  VMware View 4.5 Fundamentals  What is New in VMware View 4.5  VMware ThinApp Fundamentals 18 Confidential

19 VMware IT Academy Instructor Led Offerings Instructor Led Courses:  VMware vSphere 4: Overview  VMware vSphere: Skills for Operators  VMware vSphere 4: What's New  VMware vSphere: What's New Japanese  VMware vSphere 4: Manage Availability  VMware vSphere 4: Manage Scalability  VMware vSphere 4: Manage for Performance  VMware vSphere: Design Workshop  VMware vSphere: Design Workshop Chinese  VMware vSphere: Design Workshop Japanese  Using VMware vCenter Lab Manager  VMware vSphere 4: Troubleshooting  VMware vSphere 4: Troubleshooting Chinese  VMware vSphere 4: Troubleshooting Japanese  VMware vSphere 4: Install, Configure, Manage  VMware vSphere 4.1: Install, Configure, Manage  VMware vSphere 4: Manage and Design for Security

20 VMware IT Academy Instructor Led Offerings Instructor Led Courses Continued:  VMware vSphere: Transition to ESXi  VMware vSphere 4: Fast Track  VMware vSphere 4: Install, Configure, Manage Chinese  VMware View: Design Best Practices  VMware vSphere: Automation with vSphere PowerCLI  VMware vSphere 4: Install, Configure, Manage - Japanese  VMware View: Install, Configure, Manage  Application Virtualization with VMware ThinApp  VMware Infrastructure 3: Overview  VMware Infrastructure 3: Skills for Operators  VMware Infrastructure 3: Deploy, Secure and Analyze  VMware Infrastructure 3: Install and Configure  VMware Infrastructure 3: Install and Configure - Chinese  VMware Infrastructure 3: Install and Configure - Japanese  VMware Workstation 6.5

Spring Source Instructor Led Offerings  Core Spring v3  Rich Web Applications with Spring  Enterprise Integration with Spring 21 Confidential

22 Eligibility for VMware IT Academy Program  VMware Academy program open to Accredited, degree & diploma granting higher education institutions worldwide offering 2- or 4- year college programs are eligible to participate in the program  Technical schools offering accredited degrees through distance education programs are also eligible to participate in the program  No minimum course enrollment commitment (i.e. Academy members can scale classes as the markets and opportunity demand)

23 Program Costs  No cost to Join. A simple registration form submitted for approval.  Student course kits purchased directly from VMware’s print vendor to leverage VMware’s price point based on quantity & scale. Student kits should cost less than $50 USD including tax & shipping when ordering in quantity 10 or more.  IT Academy partners can purchase certification vouchers directly from VMware’s certification testing delivery partner (Pearson VUE) at a discounted rate of 70% off commercial cost.  IT Academy partners receive eLearning courses to use at “No Charge” to supplement instructor led courses or for reference for any courses desired. Note: eLearning courses do not satisfy the prerequisite for the VMware VCP Certification. The cost of printing, shipping and taxes will vary by region as will the cost of certification test delivery.

24 VMware IT Academy - Support  Administrative Support:  Program Manager  Operations  myLearn LMS for Class, Student, Certification Vouchers & Evaluations  Technical Support - VMware Forum:   Mentoring via WebEx with Playback  Course Materials – Gilmore – Dedicated School Storefront  Certification – Pearson VUE – Redeemable Discount Vouchers  Hardware – Recommendations on either physical servers or virtual via NETLAB+ from NDG

25 VMware IT Academy Program Success Metrics  # of students participating over time  # of students completing certifications over time  Quality Ratings ≥ Commercial Scores as measured by student feedback scores  Academy members and student direct program feedback VMware will measure academy program members success using the metrics above. These inputs will be used to determine further program enhancements and future program direction

NETLAB+ Concept Network Development Group Inc.

NETLAB+ Deployments Network Development Group Inc.

Cisco Networking Academy Network Development Group Inc.

Example Topology for Cisco Courses Network Development Group Inc. CCNP CCNA Security CCNA Exploration 2 CCNA Exploration 3 CCNA Exploration 4 CCNA Discovery 2 CCNA Discovery 3 CCNA Discovery 4

NDG is Developing Supplemental VoIP Labs CVOICE CCNA Voice Entry-Level Certification for Cisco Voice Technologies Professional-Level Certification for Cisco Voice Technologies. Part of CCNP Voice Track Description Official Cert Guide

VMware IT Academy - ICM Network Development Group Inc.

© 2009 VMware Inc. All rights reserved Network Development Group Inc. ICM Student Interface

EMC – Feasibility Study Network Development Group Inc.

© 2009 VMware Inc. All rights reserved Questions

Backup Slides Additional Information 35

36 Additional Information - Agenda  ILT Equipment requirements overview  VMware Certified Instructor requirements  Pearson VUE Testing Center Overview  VMware Certified Professional (VCP) Overview

Server, Storage & Network Infrastructure Server Requirements: A VMware certified x86 (Intel Xeon or AMD Opteron) based 64bit server with 2GB RAM or more (4 or 8 GB recommeded), 36GB local disk storage (72GB or more recommended) & DVD ROM & access to Keyboard, mouse & monitor capabilities (see & ) A minimum of 3 x 1Gbit NIC interface cards ( see supported NIC models ) A minimum of 1 VMware supported Fibre Channel adapter per server ( 37

Server, Storage & Network Infrastructure Storage Requirements: 1 x shared NAS device listed on the VMware SAN compatibility guide (see or use of a customised NFS server 1 x Fibre Channel switch & Storage Area Network (on VMware certified device list – see This array must be capable of having a minimum of 3 dedicated LUNs (10GB each) for each server & 2 shared LUNs 100GB each for use by all servers. Sufficient Fibre Channel switches to connect the servers to the storage array.

Network Requirements: All student & server networking components should be 1 Gbps network connected and appropriate network isolation should be in place (i.e. ESX server management & training network separated from academy production network) NAS / IP Storage device should be connected to the ESX server management network Static IP address allocation scheme for specific components (4 per server recommended) & DHCP addressing capabilities to cater for up to 10 IP addresses per physical ESX host for virtual machines created during the class exercises) Virtual Center Server Requirements: Sufficient hardware (virtual or physical) to run a Windows 2003 Virtual Machine per ESX server within the classroom environment. VMware recommends these Virtual Center servers be run as VMs on top of a common ESX host within the training environment. 39 Server, Storage & Network Infrastructure

Classroom Computer Requirements: Standard x86 PCs with Intel or AMD processors (500 Mhz or better recommended) capable of running Windows XP Pro or Windows Server 2003 with 512MB RAM or more recommended) with keyboard, mouse & monitor. Computers must be capable of running VMware Virtual Infrastructure Client (with.NET framework 1.1 or higher installed). Computers should be setup in as standard a manner as possible and allow access to external websites for students and instructors. Access to training environment can be provided by remote capability. For this VMware recommends use of VMware’s secure Virtual Desktop Infrastructure capability through VMware View 3 capability. 40 Server, Storage & Network Infrastructure

Example ILT Infrastructure Requirements - Diagram 41 Example Only: This diagram is a pictorial example of the infrastructure setup required to run the ILT courses. Please refer to the detailed specifications and configurations found in VMware Academy Program agreement. Example Only: For a class of 16 concurrent students, minimum recommendations are for: 8 – student ESX hosts 1 - infrastructure ESX host 1 – FC shared SAN 1 – NAS shared storage Appropriate network switches & connectivity 16 – student classroom computers 1 – instructor classroom computer Academy Members are responsible for design and build of their own training environments and ensuring proper capabilities according to VAP agreement

Virtual Labs via NETLAB+ from NDG NETLAB+ Support of the VMware IT Academy Program ® 42 Confidential

VMware IT Academy Instructor Requirements For each certified course, a VMware IT Academy Instructor needs to: Attend and actively participate in the specified course & any pre-requisite courses. This requirement can also be met by attending a Live On Line qualifying course, viewing a recorded Live On Line course and providing screen shots of completed labs either using the schools hardware or NDG’s virtual lab support that they make available for IT Academy instructor candidates for completing the lab requirement. Pass the associated VMware authorized exam with an instructor pass mark of 350 on the VCP 4 exam (higher than the standard student pass mark of 300) 43

44 Page 44 World’s Largest Test Center Network 5,000+ test centers in162 countries