NetMotion Wireless Get Connected. Stay Connected.
Today’s Discussion Introductions Trends – Wireless Data and Mobile Enablement Challenges Best Practices Security Connectivity Visibility and Control 2
Introductions NetMotion Wireless Based in Seattle, WA Software provider focused on challenges of mobile field workers and wireless Andy Willett 10+ years at NetMotion Wireless 10+ years at AT&T Wireless and Sprint Wireless 3
Wireless Evolution Now Supports “Mobile Office” 4 Networks Applications Connection Importance Stage I Spotty Coverage & Slow CDPD/RAM Mobile Data/Proprietary LAN Networks Single Network Specialized Applications Synchronization Critically Important to specific groups Stage II GPRS/2.5 and 3G; a, b and g Coverage & speeds increase Specialized Applications and Web Synchronize / Occasionally Connected Critically Important to specific groups Moderately important to others (Web & ) Stage III 4G; n Coverage and speeds continue to increase Use of Multiple Networks All Applications – not just point mobile solutions Always Connected Critical to Overall Business Operations
Mobile Deployment Challenges 8 1 Security 2 Connectivity 3 Visibility and Control
It’s Secure, But….. How do I keep secure, but also….. Combine multiple networks Use available bandwidth intelligently Minimize disruptions due to connectivity challenges Easy to use 9
VPN Technology SSL VPNs – Application Layer VPNs High in the stack No visibility into the network Poor performance over slower connections IPSec VPNs – Network Layer VPNs Low in the stack No visibility into applications Mobile VPNs – Transport Layer VPNs Transport Layer Application Level Proxy UDP vs. TCP 10
Cellular Networks - Critical Blind Spot 11 Internal Corporate Networks Performance Monitoring Tools and SLAs Public Cellular Networks Cloud Based Apps Need: End to End Visibility of Performance Critical to Business Operations Large Investment (Device, adapters, applications) Huge Blind Spot Critical to Business Operations Large Investment (Device, adapters, applications) Huge Blind Spot
Network Ecosystem 12 Mobile IT TEM Telecom Expense Management TEM Telecom Expense Management MDM Mobile Device Management MDM Mobile Device Management MAM/MEAP Mobile App Management Mobile Enterprise App Platform MAM/MEAP Mobile App Management Mobile Enterprise App Platform MNM Mobile Network Management MNM Mobile Network Management Wireless Network NPM / APM Network Performance Management Application Performance Management NPM / APM Network Performance Management Application Performance Management End User Experience Virtualization Cloud Private or Public Cloud Private or Public Wired Network Public Wireless Network Measurement on the Wireless Network Public Wireless Network Measurement on the Wireless Network
Visibility Can’t Manage What You Can’t See How often, when and where are mobile users connected and disconnected? What networks and applications are being used? How is my deployment performing? 13
Coverage Mapping & GIS 14
Troubleshooting 15
Adapter Performance 16
What Have I Got? 17
What’s Driving Traffic – Impacting Performance? 18
Control Ability to Take Action – Centrally Create application/process level policies on the fly ▪Not just by port Set by network being used AND time of day ▪CellularBusiness Hours ▪Wi-FiNon-Business Hours ▪Home Set by device AND by user Block, Allow and Prioritize Traffic ▪Not just allow or disallow on the device ▪Ability to shape and manage traffic 19
Summary Maximize Odds of a High Performing Connection Remove the Blind Spots See. Make smart decisions. Fix. ▪Carriers ▪Adapters ▪Applications and Usage Take advantage of multiple networks 20 Minimize Disruptions When Don’t Shield mobile workers from the networking stuff…. ▪Re-authentication and application drops ▪Selecting what and where to connect ▪Differing user experiences when in and out of office