Business Communication Report Writing

Slides:



Advertisements
Similar presentations
Business Communication Report Writing Gurudutt R. Kamath.
Advertisements

The Systems Analysis Toolkit
1.10 Report Findings to Communicate Research Information to Others
Preparing Business Reports
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. Business and Administrative Communication SIXTH EDITION.
Report Preparation. Write to the audience  Who is the audience  What are its objectives and expectations  When there are two or more audiences use.
Technical Writing II Acknowledgement: –This lecture notes are based on many on-line documents. –I would like to thank these authors who make the documents.
Office Administration Chapter 8
KMS Write your Research Report in a Structure August 2014.
Chapter 2: The Communication Process
Dobrin / Keller / Weisser : Technical Communication in the Twenty-First Century. © 2008 Pearson Education. Upper Saddle River, NJ, All Rights Reserved.
Report parts Prefatory partsMain body of the reportAppended parts.
Report Preparation. Write to the audience  Who is the audience  What are its objectives and expectations  When there are two or more audiences use.
RESEARCH REPORT PREPARATION AND PRESENTATION
1 ENG101B Report writing Structure and format ENG101B Report writing Structure and format.
RESEARCH REPORT PREPARATION AND PRESENTATION. 2 RESEARCH REPORT A research report is: – a written document or oral presentation based on a written document.
Research Process in General. Formulation of the Research Problem. Review of Related Literature. Setting the Research Objectives or Hypothesis. Research.
Chapter 9 Writing Reports
Chapter 9 Writing Reports
Business Communication Workshop
How to write a proposal SEM 555 Dr. Salma Chad. What do you Expect ?
Proposals and Formal Reports
Differences and similarities with informal and formal reports
1 Hair, Babin, Money & Samouel, Essentials of Business Research, Wiley, REPORTING AND PRESENTING RESEARCH Chapter 12 Learning Objectives: 1.Convey.
The Research Report Chapter 14. Written Research Report Key Issues Key Issues Three characteristics Three characteristics Completeness Completeness Accuracy.
CHAPTER 14 WRITING AND PRESENTING THE SYSTEMS PROPOSAL.
Preparing Written and Oral Reports Effective Communication in CH402.
SEM II : Marketing Research
REPORT WRITING SUMMARY. How We Communicate 3 CVs, Resumes , Web site, FAQs Letters, Newsletters, Brochures, Articles, Catalogs Advertisements, Notice.
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner.
It’s not WHAT you say, It’s HOW you say it… Communication Skills.
1 Devising Longer Reports and Proposals Quarterly & annual reports/long range planning programs/systems evaluations/ grant requests/proposals Make strong.
6/3/2016 IENG 471 Facilities Planning 1 IENG 465 – Final Design Project Report & Presentation Requirements.
1 Business Communication Process and Product Brief Canadian Edition, Mary Ellen Guffey Kathleen Rhodes Patricia Rogin (c) 2003 Nelson, a division of Thomson.
IFS310: Module 7 Business Requirements Statement Interpersonal Skills and Communications.
Report Writing. 5 Steps to Report Writing Define the problem 2. Gather the necessary information 3. Analyze the information 4. Organize the information.
Business Communication Report Writing. Agenda Types of Reports How to Write Reports Computer Reports Anatomy of a Report Sales Proposals Future of Reports.
15 The Research Report.
Copyright © 2008 by Nelson, a division of Thomson Canada Limited Chapter 19 Part 6 Presentation of the Research Report COMMUNICATING RESEARCH RESULTS:
MR2300 MARKETING RESEARCH PAUL TILLEY Unit 11: Communicating Results.
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Communicating Marketing Research Findings
Report Writing Mallika Nawal.
10 Informal Reports.
Language Studies and Academics The Writing Process Preparing to Write a Formal Report CM 2300.
REPORTS.
Report Preparation and Presentation
Report Writing JoAnn Syverson Carlson School of Management University of Minnesota.
1 Module 8 Reporting Results. 2 Learning Objectives At the end of this session participants will:  Understand key points to effectively present results.
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.
Chapter 6 Writing Reports: A Complex Process Made Easy.
1 Report Writing with Citation and documentation Business and Human Communication BUS-201 BRAC Institute of Languages BRAC University.
Formal Report Strategies. Types of Formal Reports Informational Presents Info Analytical Presents Info Analyses info and draws conclusions Recommendation.
11 Proposals and Formal Reports. Introduction Proposals o Informal o Formal Research Writing Formal Reports Elements of Formal Reports.
1.10 Report Findings to Communicate Research Information to Others SEM2.
Chapter 9 - Report Writing: From Formal Documents to Short Summaries 1 Understanding the Nature of a Report A report is the compilation of information.
Chapter 10 Proposals and Formal Reports. Proposals - persuasive offers: - solve problems - provide services - sell equipments - Request For Proposal (RFP)
Unit 13 Internal and External Business Communication – Writing Business Reports.
Chapter 18 Formal Reports
Report Writing. Outline Introduction Types of Reports How to Write Reports Anatomy of a Report Conclusion References.
TECHNICAL WRITING – THE BLENDED LEARNING INITIATIVE
Writing Careful Long Reports
Welcome to our presentation
Chapter 19 Proposals and Requests for Proposals
Formatting.
Writing Careful Long Reports
Formal reports are distinguished from informal letter and memo reports by their length and by their components. Though long reports can vary in format.
Long Reports Module Twenty Four McGraw-Hill/Irwin
Report Writing.
Presentation transcript:

Business Communication Report Writing

Agenda What is Communication? Defining Technical Writing Types of Reports How to Write Reports Computer Reports Anatomy of a Report Sales Proposals Future of Reports

What is communication? In simple words we can say that ““just to convey the message” If we go in more detail we can say that “ communication is the process of transmitting & Receiving Messages.

Components of Communication Context Internal Means External Means Sender (Encoder) Message Medium Receiver (Decoder) Feed Back

Communication Process

How We Communicate CVs, Resumes Email, Web site, FAQs Letters, Newsletters, Brochures, Articles, Catalogs Advertisements, Notice Board, Pamphlets, Signs, Press Release Presentations, multimedia, talks Reports, Manuals, Proposals, Books

Defining Technical Writing Technical writing is communication written for and about the business and industry. Technical writing focuses on products and services and how to manufacture them, market them, manage them, deliver them and use them.

Types of Correspondence Memos and electronic mails Letters Reports Proposals Brochures Newsletters Websites Online help

Technical Writing Reports Proposals User Manuals Technical Manuals White Papers

Classification of Reports Formal Reports and Informal Reports Information Reports Analytical Reports Recommendation Reports

5 Steps to Report Writing1 Define the problem Gather the necessary information Analyze the information Organize the information Write the report

Organizing Reports Comparison/contrast Problem-solution Elimination of alternatives General to particular Geographic or spatial Functional Chronological

REPORT PREPARATION AND PRESENTATION PROCESS

Characteristics Of Technical Writing Specific audience Objective and plain language Clear organization Brief writing style Visual aids

Most research reports include the following elements: I. Title page II. Letter of transmittal III. Table of contents IV. List of tables V. List of graphs VI. List of appendices VII. List of exhibits VIII. Executive summary a. Major findings b. Conclusions c. Recommendations IX. Introduction a. Background to the problem b. Statement of the problem X. Approach to the problem XI. Research design a. Type of research design b. Information needs c. Data collection from secondary sources d. Data collection from primary sources e. Scaling techniques f. Questionnaire development and pretesting g. Sampling techniques h. Field work XII. Data analysis a. Methodology b. Plan of data analysis XIII. Results XIV. Limitations and caveats XV. Conclusions and recommendations XVI. Appendix a. Questionnaires and forms b. Statistical output c. Lists

Report Body Introduction Background/History of the Problem Body Purpose and Scope;Limitations, Assumptions, and Methods Background/History of the Problem Body Presents and interprets data Conclusions and Recommendations References or Works Cited Appendixes Interview transcripts, questionnaires, question tallies, printouts, and previous reports

Letter of Transmittal Background Summarize conclusions and recommendations Minor problems. Thank those who helped. Additional research necessary Thank the reader. Offer to answer questions.

Sales Proposal Budget Objectives Strategy and Tactics Schedule Results Closing

Document Design Use no more than 5 fonts. Use no more than 5 colors. Use glossy paper. Use white space. Use templates. Use parallelism. Avoid double emphasis.

Future Reports Proposals 50-page reports 25-minute oral presentation 1-page summary Reports Multi-media Web