HOW TO SAY ANYTHING TO ANYONE……….. By Polly Alles

Communication Void

GOALS TEACH YOU HOW TO ASK FOR WHAT YOU WANT AT WORK IMPROVE RELATIONSHIPS BUSINESS/PERSONAL REDUCE GOSSIP/DRAMA CREATE CLEAR EXPECTATIONS TAKE ACTION ON YOUR OWN FEELINGS OR IDEAS HOW TO ESTABLISH CANDID ENVIRONMENTS GET WHAT YOU ASK FOR GIVING AND RECEIVING CANDID FEEDBACK DEALING WITH DIFFICULT SITUATIONS BUILDING TRUST WITH CANDOR MANAGING WITH CANDOR GOALS

CANDOR

WHY CANDOR? DOCTOR IS UNPROFESSIONAL? ACCOUNTANT MAKES A MISTAKE? RESTAURANT SERVICE BAD VENDOR MISTAKE BOSS DOES/SAYS SOMETHING DO WE SPEAK UP? 90% OF THE TIME – NO WE DON’T WANT TO DAMAGE RELATIONSHIPS VALIDATION WHY CANDOR?

“You know, sometimes all you need is twenty seconds of insane courage “You know, sometimes all you need is twenty seconds of insane courage. Just literally twenty seconds of just embarrassing bravery. And I promise you, something great will come of it.” ― Benjamin Mee, We Bought a Zoo: The Amazing True Story of a Young Family, a Broken Down Zoo, and the 200 Wild Animals That Change Their Lives Forever HOW DO WE GET IT?

ASK FOR WHAT YOU WANT HERE’S HOW….

RELATIONSHIPS WHY CANDID RELATIONSHIPS? DOING THIS WILL HELP YOUR WORK/HOME WE NEED TO CUT DRAMA OR GOSSIP FEAR (UNKNOWN) WE CRAVE FEEDBACK/VALIDATION SUPPORT RELATIONSHIPS

EXPECTATIONS WHY CREATE THEM? WHAT DOES THIS PREVENT? SET THEM: TAKE THE EXTRA MINUTE TO STATE THEM CLEARLY WHAT ISSUES DO YOU HAVE WITH VENDORS/DEPARTMENTS ETC? MY EXPECTATIONS WRITTEN, WHY? SHARE YOUR STORIES… EXPECTATIONS

PREVENTIONS & FALLBACKS PREVENTIONS IN PLACE ( WE ARE HUMAN) EXAMPLES? FALLBACKS ARE FOR THOSE WHO VIOLATE AGREEMENTS EXAMPLES PREVENTIONS & FALLBACKS

HOW TO… STATE GOAL SET EXPECTATION AGREE ON HOW YOU WILL WORK TOGETHER ASK FOR FEEDBACK ASK FOR PERMISSION TO GIVE FEEDBACK AGREE ON ROLES AGREE ON COMMUNICATION PROCESS WRITE IT DOWN TOO BUSY? HOW TO…

TAKE ACTION ON YOUR FEELINGS & IDEAS WHAT DO WE DO WHEN WE DON’T KNOW? GUESSING OR ASSUMING IS INEFFECTIVE IN BUSINESS WHAT OTHERS THINK MATTERS CANDOR IS NOT BAD NEWS CANDOR IS ASKING MORE QUESTIONS DON’T EXPECT PEOPLE TO READ YOUR MIND TAKE ACTION ON YOUR FEELINGS & IDEAS

THE ATTITUDE YOU CHOOSE IS THE ENVIRONMENT YOU CREATE

CANDID ENVIRONMENTS TALKING WHEN IT HAPPENS SPEAK OPENLY WITHOUT CONCERN TEAM ATMOSPHERE CREATE OPEN/EFFECTIVE RELATIONSHIPS NO SURPRISES ALL INCLUDED DEFINE AGREEMENT OF HOW TO WORK TOGETHER CANDID ENVIRONMENTS

GET WHAT YOU ASK FOR WALK THE TALK- YOU FEEL YOU CANT SAY PERMISSION CREATE CANDID RELATIONSHIPS MORE POWER/ CONTROL ANTICIPATE ACTIONS IMPACT OF YOUR BEHAVIOR- YOU ARE IN CHARGE OF YOUR CAREER IN CONTRAST- YOU DON’T KNOW WHAT THEY ARE THINKING IMPACT OF THEIR OPINIONS OTHERS IN CHARGE OF YOU? GET WHAT YOU ASK FOR

ACCELERATE END RESULT

FEEDBACK WHY? HOW? FOCUS ON THE BEHAVIOR- WHY? EXAMPLES (FRANKLIN COVEY) DIFFERENTIATE YOURSELF- ASK PERMISSION- WHY? 7 HABITS BY STEPHEN COVEY: DEPOSIT INTO THEIR EMOTIONAL BANK ACCOUNT FEEDBACK

MANAGING WITH CANDOR BUILD TRUST, RESPECT, RAPPORT, RELATIONSHIPS EVER HAD SOMEONE GO OVER YOUR HEAD TO THE BIG BOSS? DID YOU SAY OR DO ANYTHING? CANDID WITH COMPLIMENTS SCHOOL OF WHATS RIGHT VS WHAT WORKS STORY 4 WAY INTERSECTION MANAGING WITH CANDOR

GE: JACK WELCH ON CANDOR

FINAL THOUGHT TO PONDER “Work for a cause, NOT for applause. Live life to express, NOT to impress. Don’t strive to make your presence noticed, Just make you absence felt!” FINAL THOUGHT TO PONDER