April 2011 NC Division of Child Development1. April 2011 NC Division of Child Development2 SEEK Awareness Subsidized Early Education for Kids.

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Presentation transcript:

April 2011 NC Division of Child Development1

April 2011 NC Division of Child Development2 SEEK Awareness Subsidized Early Education for Kids

April 2011 NC Division of Child Development3 Overview History of the Process Components of the System Advantages of the System Time Line for Implementation

April 2011 NC Division of Child Development4 Infrastructure Project Manager Teams -Business Requirements -Technical -Policy

April 2011 NC Division of Child Development5 Infrastructure Teams –Implementation –Business Rules Project Director and Project Coordinator

April 2011 NC Division of Child Development6 SEEK System Request for Proposal (RFP) Proposal Office of Procurement and Contract Services Division of Purchasing and Contracts Affiliated Computer Services (ACS) State & Local Solutions, Inc.

April 2011 NC Division of Child Development7 SEEK Components Phase I Automated Attendance Reporting

April 2011 NC Division of Child Development8 Child Care Magnetic Stripe Card Receipt of Card Customer Service Line What’s New on DCD Website Phase I - Parents

April 2011 NC Division of Child Development9 Phase I - Providers Point-of-Service (POS) Device Provider Flyer and Alerts Address Provider Packet

April 2011 NC Division of Child Development10 Phase I - Providers ACS Provider Mailing Introductory Letters SEEK Pilot and County Rollout Provider Agreement and Banking Information Facility Location Confirmation Form Equipment Installation Guidelines

April 2011 NC Division of Child Development11 Phase I - Providers SEEK Awareness Sessions On-site Training and Materials Provider Information Helpline Automated Response System (ARS)

April 2011 NC Division of Child Development12 Phase I - Local Purchasing Agencies Subsidized Child Care Reimbursement System (SCCRS) Automated Attendance Report Existing Payment System

April 2011 NC Division of Child Development13 SEEK Components Phase II Payment Delivery

April 2011 NC Division of Child Development14 Phase II Subsidized Child Care Reimbursement System (SCCRS) Payment Calculation Direct Payment to Providers Training

April 2011 NC Division of Child Development15 Advantages of SEEK Time and Attendance Recorded Timely Provider Payment Process Efficient and Concise Family-focused Services Program and Administrative Costs Reduced

April 2011 NC Division of Child Development16 Statewide Training Parents and Responsible Adults Child Care Providers State Staff and Partners Local Purchasing Agency Staff

April 2011 NC Division of Child Development17 Implementation of System Pilot Counties Reviews and Assessment of System Revisions State-wide Rollout

April 2011 NC Division of Child Development18 Contact Information The ACS Provider Helpline for pre-installation questions: The ACS Provider Call Center for post-installation questions: Subsidy Services Section, Division of Child Development Telephone: , extension 7059 or , extension 7059 Division’s web site: