Copyright © 2010 Pearson Education InternationalChapter Applying and Interviewing for Employment

Copyright © 2010 Pearson Education InternationalChapter Learning Objectives Define the purpose of application letters and explain how to apply the AIDA model to them Describe the typical sequence of job interviews Describe briefly what employers look for during an employment interview and pre- employment testing

Copyright © 2010 Pearson Education InternationalChapter Learning Objectives List six tasks you need to complete to prepare for a successful job interview Explain the three stages of a successful employment interview Identify the most common employment messages that follow an interview and explain when you would use each one

Copyright © 2010 Pearson Education InternationalChapter Employment Messages Application letters Job-inquiry letters Application follow-ups

Copyright © 2010 Pearson Education InternationalChapter Application Letters Accompany the résumé –What you are sending –Why you are sending it –Benefits of reading it

Copyright © 2010 Pearson Education InternationalChapter Tips for Application Letters Be clear and specific Show you are informed Don’t volunteer salary information Keep it short Show some personality Aim for high quality

Copyright © 2010 Pearson Education InternationalChapter Types of Application Letters Solicited Unsolicited

Copyright © 2010 Pearson Education InternationalChapter Using the AIDA Model Attention Interest Desire Action

Copyright © 2010 Pearson Education InternationalChapter Application Follow-Ups Update application Show your interest Show persistence Show your commitment

Copyright © 2010 Pearson Education InternationalChapter Employment Interviews Organization’s objective –Match applicants with the organization Applicant’s objective –Match goals and abilities with the job

Copyright © 2010 Pearson Education InternationalChapter Sequence of Interviews Screening stage Selection stage Final stage

Copyright © 2010 Pearson Education InternationalChapter Types of Interviews Structured Panel Behavioral Working Unstructured Group Situational Stress

Copyright © 2010 Pearson Education InternationalChapter Interview Media Telephone and IM Video technology Virtual online

Copyright © 2010 Pearson Education InternationalChapter What Do Employers Seek? Organization fit –Personality –Background –Style Qualifications –Education –Experience –Skills

Copyright © 2010 Pearson Education InternationalChapter Preemployment Testing Integrity tests Personality tests Job-skills tests Substance tests Background checks

Copyright © 2010 Pearson Education InternationalChapter Interview Preparation Learn about the organization Think ahead about questions Bolster your confidence Polish your interview style Plan to look your best Be ready when you arrive

Copyright © 2010 Pearson Education InternationalChapter Learn About the Company Operations Markets Challenges

Copyright © 2010 Pearson Education InternationalChapter Plan to Answer Questions The hardest decision you ever made Your greatest weaknesses Goals over the next five years What you didn’t like about prior jobs Some information about yourself

Copyright © 2010 Pearson Education InternationalChapter Prepare Some Questions Are these my kind of people? Can I do the work and will I enjoy it? Is this the job I want? Does the job pay what I’m worth? Who would I be working for? What sort of future can I expect?

Copyright © 2010 Pearson Education InternationalChapter Build Your Confidence Minimize weaknesses Maximize strengths Manage apprehension

Copyright © 2010 Pearson Education InternationalChapter Polish Your Interview Style Mock interviews Nonverbal skills Voice training

Copyright © 2010 Pearson Education InternationalChapter A Professional Image Business clothing Good grooming Appropriate behavior

Copyright © 2010 Pearson Education InternationalChapter Be Ready When You Arrive PlanningTravelingWaiting Your Résumé Support Papers Your Portfolio The Location The Route Travel Time Review and Plan Be Professional Practice Courtesy

Copyright © 2010 Pearson Education InternationalChapter The Interview Process 1.Warm-up stage 2.Question-and-answers 3.Close of the interview

Copyright © 2010 Pearson Education InternationalChapter The Warm-Up Stage First impressions Body language Social skills

Copyright © 2010 Pearson Education InternationalChapter Questions-and-Answers Deal with questions Listen to the interviewer Handle discrimination

Copyright © 2010 Pearson Education InternationalChapter Close of the Interview Conclude gracefully Discuss salary Review notes

Copyright © 2010 Pearson Education InternationalChapter Follow-Up After Interviews Thank-you messages Inquiry messages

Copyright © 2010 Pearson Education InternationalChapter More Follow-Up Messages Requesting more time Accepting job offers Declining job offers Resigning from a job