Chapter 1, Lesson 2

Listening Objectives (pg 16-25) Identify differences between listening and hearing List the types of listening Describe why is listening important Explain some bad listening habits Explain steps for practicing effective listening techniques

Chapter 1, Lesson 2 Quick Write Stop for a moment. What do you hear? Think you can’t hear anything? Listen more closely! Concentrate on anything you can hear—no matter how small the sound. Write down a description of things you hear. Graphic courtesy of Clipart.com

Chapter 1, Lesson 2 Hearing Versus Listening Hearing is continual, unfocused & unconscious ListeningListening is a focused, conscious activity Photo courtesy of Thinkstock Images

Chapter 1, Lesson 2 Time Spent Listening Each hour people are awake they spend 50 minutes communicating : 15 minutes reading or writing 10 minutes talking 25 minutes listening

Chapter 1, Lesson 2 4 Types of Listening Passive Passive One-way, no feedback Competitive Competitive Receiver only listens to needed information Active Active Two-way, feedback given Reflective Reflective Receiver interprets speaker’s feelings

Chapter 1, Lesson 2 Importance of Listening Failure to listen could: –get you in trouble –result in a poor grade –hurt someone’s feelings –could get you seriously hurt Get into groups-Name some situations & professions in which listening is vital. How might a failure to listen well result in danger or harm? – Graphic courtesy of Clipart.com

Chapter 1, Lesson 2 Bad Listening Habits #1: Thinking about what to say rather than listening to speaker #2: Talking when you should be listening #3: Interrupting #4: Listening for what you expect to hear rather than what is actually said

Bad Listening Habits #5: Being preoccupied #6: Falling victim to tendency to stereotype #7: Being self-centered #8: Not paying attention All other bad habits stem from this one, because you must be paying attention to listen effectively

Chapter 1, Lesson 2

6 Effective Listening techniques ClarifyClarify Ask specific questions—good feedback clarifies RestateparaphraseRestate, paraphrase Repeating what speaker said ensures you got the right message Listen Role Play.wmvListen Role Play.wmv AcknowledgingAcknowledging Let speaker know you understood the message—this doesn’t mean you agree

Chapter 1, Lesson 2 Effective Listening SummarizingSummarizing Highlight main points FramingFraming Find areas of agreement on which to focus Note takingNote taking Don’t write down every word! Jot down key phrases, words, or diagrams that will help you recall main points Graphic courtesy of Clipart.com

Role Play Chapter 1, Lesson 2

Summary Identify differences between listening and hearing List the types of listening Describe why is listening important Explain some bad listening habits Explain steps for practicing effective listening techniques

Chapter 1, Lesson 2 Next critical thinking pages Graphic courtesy of Clipart.com