UK Accredited Lean Six Sigma Green Belt Certification Course 22 – 27 May 2010 ( 2:00 pm – 10:30 pm) ASIAN INSTITUTE Of QUALITY MANAGEMENT

Six Sigma is a statistically-based process improvement methodology that aims to reduce defects to a rate of 3.4 defects per million defect opportunities by identifying and eliminating causes of variation in business processes. In defining defects, Six Sigma focuses on developing a very clear understanding of customer requirements and is therefore very customer focused. Six Sigma What is Six Sigma?

Six Sigma By completing this course, trainees will be able to:  Recognize key attributes of a successful Six Sigma program.  Appreciate project selection criteria.  Realize the role of a Green Belt in the Six Sigma organization.  Understand fundamentals of the DMAIC problem solving methodology.  Use basic Six Sigma tools for Six Sigma project definition and process baseline.  Understand the need for advanced problem solving and improvement methodologies used by Project Teams.  Actively participate in a Six Sigma team Objectives:

Six Sigma The program is appropriate for any professional who is responsible for improving a business process, product or service. Who Should attend?:

LessonTitle 1QUALITY DEFINED – VOC, CTQ 2 EVOLUTION OF THE QUALITY FUNCTION …. A JOURNEY FROM QUALITY MEASUREMENT TO SIX SIGMA (ROLE OF PREVENTION IN SIX SIGMA) 3 CROSS-FUNCTIONAL COOPERATION / BOUNDARYLESS COLLABORATION IN SIX SIGMA ORGANIZATION 4THE PROCESS APPROACH 5DPU & DPMO – CALCULATING SIGMA LEVEL 6 COST OF QUALITY – IMPACT ON SIGMA LEVEL OF A PROCESS 7 SIX SIGMA HISTORY & CONCEPTS 8 SIX SIGMA – BASIC PRINCIPLES 9 SEVEN TOOLS OF QUALITY 10 USE OF SPC IN SIX SIGMA – CALCULATING PROCESS CAPABILITY Cp, Cpk 11 DEMONSTRATION OF STATISTICAL TOOLS USING MICOSOFT EXCEL Course Outline

LessonTitle 12 8-D METHODOLOGY FOR PROBLEM SOLVING 13 DMAIC METHODOLOGY FOR PROBLEM SOLVING & PROCESS IMPROVEMENT 14 VOICE OF CUSTOMER 15 VALUE STREAM PROCESS MAPPING 16 FAILURE MODE & EFFECT ANALYSIS (FMEA) 17 EXAMINATION (90 MINUTES, OPEN BOOK TYPE) Note : Course syllabus and course methodology is reviewed once every quarter with active involvement of ASCB (Europe) Ltd. – UK to ensure continual improvement. Course Outline (cont.)

Mr. G. K. K. Singh – Director, Asian Institute of Quality Management. B.Tech (I.I.T. Mumbai – Silver Medalist), M.B.A. (I.I.M.Calcutta), QMS Lead Auditor, Six Sigma Master Black Belt, with 28 years of middle and senior management experience in Johnson & Johnson Ltd., Horstmann India Pvt. Ltd., and Enertech UPS Limited. An expert in total quality management and Japanese management techniques, he is co-author of the famous book “Relationship Management in 21st century organizations” specializes in ISO 9001, ISO 14001, OHSAS 18001, Integrated EHS, Kaizen, 5S, TQM, Six Sigma, and Poka-Yoke training. Has mentored over 185 nos. Six Sigma Black Belt Projects till date which includes 57 projects successfully implemented in Saudi Arabia and Kuwait. Six Sigma Instructor

Total Duration: Six Days from 2.00 am to pm 22 nd May– 27 th May 2010 (Saturday – Thuresday ) Eimar Arabia- P.M Division – Business Plan Course Period

There will be a 90 minutes open-book examination at the end of the course. Pass marks are 50%. Participants who pass the examination will be awarded a UK Accredited Six Sigma Green Belt Certification. Qualifying participants will be issued Photo-id card from ASCB- U.K., with listing of the professionals’ names on website of ASCB- U.K. Six Sigma Course Certificate

Simplified English Six Sigma Course Language