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Embedded Librarian Program: Librarians and Faculty Partnering to Serve Online Students NERCOMP Annual Conference Innovation and Reliability: Finding the Balance March 20-22, 2006 Worcester, MA Victoria Matthew & Ann Schroeder Copyright Victoria Matthew & Ann Schroeder, This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

Community College of Vermont: A distributed campus Librarians and professors connect ahead of time. Librarians plan the library session. Librarians travel to the site.

Migrating The Model

Inside the library forum…

Introductions…

Student’s question…

Librarian’s response…

Growth of Program

Program Models  “Ask the librarian” thread in each weekly discussion.  Librarians incorporated into groups.  A librarian forum for specific weeks of class/specific projects.  A general librarian forum for the whole semester.

Program works best when…   An “ask the librarian forum” is set up in the discussion board.   The librarian knows what the assignments are, and can tailor responses and suggestions.   “Asking the librarian” is built right into the specific assignments   The faculty member reiterates to students the importance of “asking the librarian”

Challenges encountered…   Students rather than post a question in the discussion forum.   Partnership approach not implemented.   Some students need synchronous handholding.   Not enough librarians!

New Directions & Meeting New Challenges  Chat  IP Video Conferencing & NetMeeting  RSS Feeds  Library Courses for Curricular Areas

Chat Meets the need for synchronous assistance, but…   Alternate platforms are problematic: IT not in a position to support alternate platforms. IT has no control over content, security or protection of privacy. Installing the Trillian software on the server could cause software conflicts.   Blackboard chat problematic on dial-up.

IP Video & NetMeeting Meeting the needs of students with: Reduced library staffing A distributed campus

How it works…. IP Video Unit Screen displaying NetMeeting image Monitor displaying IP Video Image Computer w/ NetMeeting running Screen displaying NetMeeting image Monitor displaying IP Video Image Librarian at location A Students & Instructor at location B Computer w/ NetMeeting running

The librarian perspective

The student perspective

Challenges of the format The library instruction sessions were deemed a success, but:  Technical details & difficulties  Teaching style adjustment required

Recommendations  Coordinate set up and monitoring on the remote end.  Coordinate handout distribution in advance.  Take into account possible delays in video by pausing.  Consider splitting up the session into lecture and hands-on practice with questions.  Discuss protocol for asking questions in advance.  Think about your teaching style/camera setup.

RSS Feeds   A great tool for getting automatically updated information for different content areas.   Blackboard makes it easy to add RSS feeds to any content area.   Concern about stepping on toes because need to post to content area.

Library Courses for Curricular Areas Enable us to :   Serve more students with a limited number of librarians.   Post content (like RSS feeds) without stepping on instructor toes.   Build a sense of community among students who are studying within the same curricular area.

Shared resources by curricular area

Shared discussions by curricular area

Ann Schroeder: Victoria Matthew: Questions?