The Planning Perspective Presented by Joel Eisenfeld – KFH Group

 A transportation strategy that focuses more on the customer and their needs ◦ Meeting of these needs through the coordinated use of a variety of transportation providers ◦ Especially for older adults, people with disabilities, and people with lower incomes ◦ However, local, state-level, and federal transportation budgets are strained to meet mass transportation needs, let alone specific and individual needs 1

 The FTA programs calls for managing and delivering coordinated transportation: ◦ Emphasizes movement of people – not assets – through a wide range of providers and services. ◦ Encourages partnerships to make more efficient use of transportation resources. ◦ Provides communities with the opportunity to design local and regional solutions to fit local needs. 2

 Partnerships  Flexibility  Person-Centered Approach  Dedication to Improving Mobility  State-Level Support  A Coordinated Planning Process 3

 Program changes in this legislation included ◦ Repeal of the FTA’s Section 5316 (Job Access and Reverse Commute – JARC Program) and Section 5317 (New Freedom Program) ◦ Enhanced Section serves as single formula program to support the mobility of seniors and individuals with disabilities ◦ Continued the coordinated transportation planning requirements 4

 Many successful mobility management programs have resulted from the coordinated transportation planning process  Some communities have also completed more detailed plans for implementing specific mobility management programs, i.e. a one-stop call center 5

 Needs Assessment  Defining Program Goals, Objectives, and Priorities  Development of Possible Strategies, Options and Alternatives  Consensus on Preferred Recommendations  Assessing Program Benefits  Just Showing Up 6

“Eighty percent of success is showing up” -- Woody Allen 7

 Involves identifying key factors that need to be addressed for developing a plan to advance the mobility management program: ◦ Both quantitative data as well as qualitative data ◦ Analysis of demographic data for older adults, people with low-moderate income, and people with disabilities ◦ Inventory of available transportation services ◦ Stakeholder input ◦ Local and national resources 8

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 Focus on the individual  Improve coordination  Promote accessibility and livability  Ensure diversity in products and services  Foster education and awareness  Promote financial sustainability 10

 Functional categories: ◦ Information Sharing/Marketing  Single phone number on available transportation resources  One click online resource  Community Outreach ◦ Service Oriented  Entity for coordinating trips through multiple providers  Travel training  Volunteer driver program ◦ Partnerships  Facilitate coordination opportunities  Identify funding opportunities 11

 Need a blueprint for your program by: ◦ Defining mobility management and reviewing current activities nationally to help place your program in context with these efforts ◦ Documenting your existing mobility management program, as well as current activities, functions, and relationships ◦ Proposing recommendations and possible alternatives and strategies for program partners and local stakeholders to consider as the program moves forward 12

 Direct user benefits ◦ Increased access to jobs, services, and activities  Cost savings through support for public services ◦ Support for other agency activities through the mobility management program that helps reduce costs by  Allowing access to medical services and therefore avoiding more acute and expensive medical problems  Helping reduce welfare dependency and unemployment  Providing the ability to live independently and therefore reducing care facility costs 13

 Economic benefits ◦ How the mobility management program increases economic and social opportunities for people who may be economically, physically, and socially disadvantaged  Option value benefits ◦ How the mobility management program is an integral part of the community infrastructure, so that even if people are not currently using the service they place a value on it for having it available 14

Joel Eisenfeld Senior Transportation Planner KFH Group