Measuring Airport Safety

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Presentation transcript:

Measuring Airport Safety Brett Patterson Director Airside Operations 15 May 2014

Presentation Outline The Airport Operator’s Challenges Safety Performance Measures Benchmarking Summary

The Airport Operator’s Challenges

The Airport AIRPORT OPERATOR AIRLINES Garbage Haulers Contractors Aircraft Washers Baggage Container Providers ANSP Police Ground Handlers Flight Kitchens/Catering GSE Fuelers Aircraft Fuelers Suppliers Ambulance Regulator AIRCRAFT MAINTENANCE Airside Security Escorts Structural Fire Fighters In-flight Entertainment Cargo Handlers

Challenges Data Sharing/Disclosure Data quality Multiple Organizations, known and unknown Confidentiality Data quality Timely Accurate Comprehensive Training All Organizations and Workers

Safety Performance Measures Source: ACI Recommended Practice: Airport Safety Performance Measurement – The Use of Safety Key Performance Indicators [Draft March/2014]

Safety Measures Principles Key Indicators: Safety Culture Runway Maneuvering Area Aprons Wildlife Management Safety Management Systems Safety Culture

Principles of Performance Measures Influenced by airport size/complexity Lagging, Leading and Linked Accessible and Verifiable Data Aid to management Development of proactive safety controls Early warning

Key Indicators - Runway Lagging Incursions Excursions FOD Incidents Incidents/ Accidents Leading Inspections FOD Retrieved Program Audits/ Assessments Runway Safety Team

Key Indicators - Runway Leading Surface Friction Tests and Maintenance ARFF Response Tests Runway Safety Training

Key Indicators – Maneuvering Area Lagging Taxiway Incursions Taxiway Excursions FOD Incidents Incidents/ Accidents Leading Inspections FOD Retrieved Program Audits/ Assessments Maneuvering Area Safety Training

Key Indicators - Apron Lagging Ground Damage Injuries Hazmat Spills Aircraft Equipment Injuries Hazmat Spills FOD Incidents Leading Inspections Program Audits/ Assessments Apron Safety Training

Key Indicators - Wildlife Lagging Strikes Average Mass per Strike* Total Mass Struck* * Not referenced in ACI Handbook Leading Patrols/ Inspections Interventions Monitoring Surveys Program Audits/ Assessments

Key Indicators - SMS Lagging Leading # of Reports Received # of Persons Submitting Reports

Key Indicators - SMS Leading On-time Closure of Corrective Action Plans On-time Hazard Report Response

Audits and Assessments Internal External ACI Airport Excellence Program - APEX

Safety Performance: Culture

Safety Culture “… organizational, managerial and human factors … are the prime causes of accidents in high-reliability industries.” [Weick, K., Sutcliffe, K., Obstfeld, D., 1999. Organizing for reliability: processes for collective mindfulness.]

Safety Culture Key Indicators: Senior management commitment Management visibility Worker Involvement (engagement) Communication Pressure for production Training Housekeeping Job Satisfaction

Measuring Safety Culture The “Safety Climate Survey” best practice leading indicator Key Attributes Periodic Repeatable Assess attitudes and perceptions

Benchmarking

Notes on Benchmarking No two airports have identical risk profiles A means to: identify potential safety issues assess progress on initiatives Benchmarking ≠ Marketing ACI leading development of a database

Summary Yes, airport safety performance can be measured and Airport Operators are taking a leadership role in doing so. Measuring airport safety performance requires the collaboration, cooperation and engagement of all airport service providers [including regulators].

Brett Patterson Director Airside Operations 604.276.6141 brett_patterson@yvr.ca