VoipNow Presentation Hosted Unified Communications

Is the telephony infrastructure integrated with the IT one? Can you send faxes by ? Are your call costs optimized? Are calls between branches free? Do you receive voic s and faxes in your Inbox? Can you manage your telephony features from a browser window? Is Calling an Outlook contact as easy as clicking on it? Do you have a digital receptionist answering phone calls? Can you easily check whether employees are at work? Are your customer service and sales departments organized in calling queues? If your answer to any of the questions above is NO, then you should watch this presentation. Ready to Face New Communications Challenges? Hosted Unified Communications 1

What Is Unified Communications? Unified Communications (UC) enables companies to bring together multiple Internet communication channels such as voice, instant messaging, conference, presence, , and groupware in a consolidated infrastructure that allows users to communicate in real-time anytime, anywhere. How does it work? How can you benefit from it? Hosted Unified Communications 2

What Does it Mean for You? Having fast, real-time conferences with partners and customers located anywhere in the world Calling your partners, customers, and colleagues with minimal costs Working from a hotel room 5,000 kilometers away as if you were in the office Accessing all the company’s calls as well as the call records with a single mouse click Easily check whether colleagues are present both when in and out of office Allow customers to call your office by simply clicking a button on your company’s website Getting voice messages in your Inbox when you are not available Getting faxes in your Inbox and sending faxes from your client as easily as sending s Hosted Unified Communications 3

Why Choose Hosted UC Services (UCaaS)? No initial investment Clear cost structure, predictable costs per user, pay-as-you-grow No CAPEX, moderate Operating expenses (OPEX) No expensive and no time-consuming projects to implement as in the case ofon-premises on- premises solutions No dedicated staff to manage and maintain the software and infrastructure Always updated with the latest industry improvements and developments No disaster recovery plans required According to Radicati Group Report Hosted Unified Communications 4

We use the leading software solution designed to provide Unified Communications to the SMB market. It is feature rich and provides next-generation services integrated with business applications. It comes with voice, video, presence, instant messaging, and faxing capabilities. Over 4 years of development and improvements. It is used by tens of thousands of companies around the world! Meet Our Platform: VoipNow Hosted Unified Communications 5

Why Choose VoipNow? High-end PBX features: Call Center, IVR, FollowMe, Calling Card, Callback, Conference Rich Unified Communications: Instant messaging, presence, video, web accessibility, integration with messaging and collaboration servers Call savings and reliability: Always get the best price for a call Manage everything over the web: No complications, complete access to your communication platform. Add services for new employees, manage existing features, delegate administration. Wide range of phones and instant messaging clients: Any SIP standard compliant phone works with VoipNow. Even more, many phone models get automatically configured when provisioned. Hosted Unified Communications 6

Forget About Your Old PBX! Easily customize the behavior of your phone extension - Do not disturb, Call waiting, Incoming call filtering, FollowMe, Voic , Intercom, accessible over the web or on the phone keypad. Powerful IVR system - Build your own digital receptionist: “Hello, this is ABC company, press 1 for sales, press 2 for technical support…” Use for much more - Receive voic messages and faxes in your Inbox, send faxes as easily as sending s. Manage your own conferences - Initiate, lead, and manage audio conferences with your colleagues, customers or business partners. Set up a Call Center in less than 5 minutes! -Distribute calls from customers to the sales or support team, according to predefined algorithms. Monitor calls and check call center statistics, including the agents’ performance. Hosted Unified Communications 7

Unified Communications: Much More than a PBX Low-cost video communications - Enjoy video communications using soft phones and VoIP protocols. Instant messaging - Communicate with your colleagues using a secure connection. - Transfer files, watch presence, and start chat conferences. Use the web - Your partners are able to contact you with a simple click on a link that you can add to your signature. Furthermore, you can call any phone number on a web page by simply clicking it. Add voice to your applications - Using Open APIs, it is possible to interconnect your business software with the communication system. Your CRM can automatically recognize the calling customer! Total user mobility -Take your office extension on the road! Hosted Unified Communications 8

Scenario: The Fully Connected Office Replace your old PBX system and get Unified Communications from your Service Provider Benefits: - No PBX equipment installed on premises - Low monthly costs, savings on local and long-distance calls - A single data network infrastructure to manage - Powerful hosted PBX features (IVR, voic , call queues, conferences) - Local and abroad DID phone number allocation (yes, even if you are based in US, you can still get an UK phone number) - Work remotely exactly as if you were at your desk (home, airport, beach, etc.), a Wi- Fi or 3G connection will do. Hosted Unified Communications 9

A global enterprise with many offices reduces the cost of communications and increases collaboration between its branches. Benefits: - Free inter-office calls, savings on VoIP call costs - High-end PBX features: IVR, call queues, conferences, Voice to inbox, fax2 - Set up private and public conferences to reduce the travel costs - Centralized presence, check the availability of remote colleagues - Integration with business processes and applications (MS Outlook, CRM, Web-based applications) - Local and abroad phone number allocation - Multiple languages and time zones supported Scenario: Global Enterprise Communications Hosted Unified Communications 10

VoipNow Professional – Benefits Summary Enriched Unified Communications services: voice, video, fax, presence, instant messaging, web integrations No Capital expenses, clear and predictable operating costs, pay-as- you-grow monthly fees Unified network infrastructure management Increase user productivity with new platform capabilities More efficient use of Business tools through integrations Save costs on long-distance calls and roaming fees due to the VoIP technology and least cost routing features Small and medium businesses can effectively use technologies traditionally affordable only to major companies Hosted Unified Communications 11

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