SAC Accreditation Programme for Learning Service Providers Certification Ms Lee Ham Eng Your Trusted Partner in Accreditation

Outline Background SAC & its Accreditation Programmes SAC Accreditation Programme for Learning Service Providers Certification Your Trusted Partner in Accreditation

Background 1986 1996 Transfer of SINGLAS from then PSB to SAC 1998 Singapore Laboratory Accreditation Scheme (SINGLAS) launched under then SISIR SAC established under a MOU between MTI & the then Singapore Confederation of Industries (SCI) Need for accreditation of ISO 9000 certification bodies PSB was formed from the merger of the SISIR and NPB in April 1996 1996 Transfer of SINGLAS from then PSB to SAC 1998 2002 SAC transferred to SPRING To facilitate G-to-G MRAs and FTAs - Prompted by FTA negotiations with Japan - SPRING provides secretariat support to SAC Present Your Trusted Partner in Accreditation

What is Accreditation? ‘Independent evaluation of conformity assessment bodies against recognised standards to ensure their impartiality and competence to carry out specific activities, such as tests, calibrations, inspections and certifications’ Your Trusted Partner in Accreditation

Accreditation Infrastructure International & Regional Accreditation Cooperations (Multilateral Recognition Arrangements (MRAs) on Accreditation) Global Peer Evaluation National AccreditationBody Singapore Accreditation Council (SAC) (compliance to ISO/IEC 17011) Laboratories (ISO/IEC 17025) (ISO 15189) Certification Bodies (ISO/IEC 17021) (ISO/IEC 17065) Inspection Bodies (ISO/IEC 17020) Conformity Assessment Bodies Confidence Trust Assurance Products & Service Providers (eg. ISO 9001, ISO 14001, ISO 22000, ISO 29990) Government Consumers Purchasers Your Trusted Partner in Accreditation

Singapore Accreditation Council (SAC) and its Accreditation Programmes Your Trusted Partner in Accreditation

Singapore Accreditation Council Your Trusted Partner in Accreditation The SAC Programme is managed by SPRING Singapore

Accreditation Programmes Broad Based Accreditation Testing and Calibration Laboratories All disciplines Management Systems (MS) Certification Bodies Quality MS Environmental MS Occupational Safety & Health MS Business Continuity Management Energy MS Water Efficiency MS Learning Service Providers Product Certification Bodies Personnel Certification Inspection Bodies Central alarm monitoring system Motor vehicles Pressure vessels & lifting equipment Structural steelwork Proficiency Testing Providers Industry Accreditation Food HACCP based Food Mgt System Functional Food Testing Logistics Cargo Inspection Bodies Biomedical / Chemical Good Laboratory Practice (GLP) Programme Healthcare Medical Testing Medical Imaging Certification of Good Distribution Practice (GDP) for Medical Devices Construction Ready-Mixed Concrete Site Investigation Works Gaming Gaming Laboratories Industry Accreditation Broad-Based Accreditation Your Trusted Partner in Accreditation

Overview of SAC Laboratory Accreditation Scheme (SINGLAS) Singapore Laboratory Accreditation Scheme (SAC-SINGLAS) was established in 1986 Laboratory assessments based on ISO/IEC 17025 & ISO 15189 More than 300 laboratories accredited in testing, calibration and medical Certification Inspection Calibration & Measurement Electrical Gaming Mechanical Environmental GLP PTP Medical Imaging Civil Engg Non Destructive Chemical & Biological Your Trusted Partner in Accreditation Medical

Overview of Accreditation Programme for Certification Laboratory Certification SAC has 3 accreditation programmes for certification: Launched in Oct 1996 ISO/IEC 17021*, ISO/TS 22003 (FSMS) 15 Accredited Certification Bodies Management System Inspection Launched in Nov 2001 ISO/IEC 17065* 11 Accredited Certification Bodies Product Certification GLP Launched in Aug 2013 ISO/IEC 17024* 1 accredited certification body Personnel Certification PTP * Relevant SAC and IAF mandatory and Guidance Documents applies Your Trusted Partner in Accreditation

Overview of Inspection Bodies Scheme Laboratory Based on ISO/IEC 17020, relevant SAC and IAF/ILAC documents 8 Fields of Inspection, >100 IBs Launched 2001 Certification Inspection Cargo Inspection Central Alarm Monitoring Station Hook Lift and Container Inspection Motor Vehicle Inspection Pressure Vessels / Lifting Equipment Site Investigation Structural Steelworks Technical Audit of Extension Scheme for Pressure Vessel GLP PTP Your Trusted Partner in Accreditation

Overview of Good Laboratory Practice (GLP) Certification Good Laboratory Practice (GLP) registration scheme was established in 2006. The GLP inspection is based on Organisation for Economic Co-operation and Development (OECD) Principles of Good Laboratory Practice and relevant SAC requirements. There are 7 facilities registered with SAC Inspection GLP PTP Your Trusted Partner in Accreditation

Overview of Proficiency Testing Provider Accreditation Laboratory Certification Proficiency Testing Provider (PTP) accreditation programme was established in Aug 2013. Assessment is based on ISO/IEC 17043 and relevant SAC requirements 1 organisation accredited Inspection GLP PTP Your Trusted Partner in Accreditation

SAC Accreditation Mark An accredited CAB may use SAC endorsement on reports/certificates that deal solely with activities covered under the terms of accreditation. A company which has been certified by an accredited CB will be issued a certificate which will bear both the SAC and the respective CB’s marks. Not all CABs are SAC accredited and accreditation may only be for specific services rendered by the CABs. The accreditation status of CABs their scopes of accreditation are available at SAC’s website. Your Trusted Partner in Accreditation

SAC Accreditation Programme for LSP Certification Your Trusted Partner in Accreditation

Accreditation Programme for Learning Service Providers Certification Launch of Programme Programme was launched at the SPRING Quality and Standards Conference on 5 August 2014 Pilot programme for the 2 MOM courses started after launch - Construction Safety Orientation Course - Work At Height Course for Workers Your Trusted Partner in Accreditation

Accreditation Programme for Learning Service Providers Certification Accreditation Criteria (for Certification Bodies) providing ISO/IEC 17021:2011 Conformity assessment - Requirements for bodies audit and certification of management systems SAC CT 13:2014 SAC Criteria for Certification Bodies (for Learning Service Providers) The SAC Programme is managed by SPRING Singapore

Accreditation Programme for Learning Service Providers Certification SAC CT 13 : 2014 (for Certification Bodies) Certification criteria ISO 29990 : 2010 - Learning services for non-formal education and training – Basic requirements for service providers Applicable IAF mandatory documents Criteria for auditors – qualification, auditor training, audit experience and maintenance of qualification Duration of audits – initial, surveillance and recertification Witnessed audits Certification documents The SAC Programme is managed by SPRING Singapore

Learning Service Providers Certification - Certification Process Formal application If the LSPs are found to have committed malpractices suspension or withdrawal (termination) of certification Stage 1 audit Stage 2 audit Award of certification Surveillance audit Re-certification audit Your Trusted Partner in Accreditation

Accreditation Programme for Learning Service Providers Certification Suspension of Certification LSPs under suspension have to stop any new registration for all courses However, they are allowed to run to complete those already commenced Minimum suspension period is 3 months Withdrawal of Certification LSPs to cease registration for all new courses with immediate effect with the exception of ongoing classes to continue till end of course to channel all the registered participants to other certified LSPs and to refund the course fee (if payment has been made) LSPs are obliged to remain with the CB who had suspended or cancelled its ISO 29990 certification for a minimum period of one year. Your Trusted Partner in Accreditation

Accreditation Programme for Learning Service Providers Certification Certification Criteria for LSPs ISO 29990:2010 MOM Technical Notes The SAC Programme is managed by SPRING Singapore

Accreditation Programme for Learning Service Providers Certification Certification Criteria for LSPs ISO 29990:2010 Provides a generic model for quality professional practice and performance, and a common reference for learning service providers (LSPs) and their clients in the design, development and delivery of non-formal education, training and development Focuses on the competency of the LSPs The SAC Programme is managed by SPRING Singapore

Accreditation Programme for Learning Service Providers Certification Certification Criteria for LSPs - ISO 29990:2010 - 2 Core Requirements 2. Management of LSPs general management principles strategy and business management management review preventive and corrective actions financial management and risk management human resource management allocation of resources Internal audits feedback from interested parties 1. Learning Services determine learning needs design of learning service provide the learning service monitor the delivery of the learning service conduct evaluation (by LSPs) The SAC Programme is managed by SPRING Singapore

Accreditation Programme for Learning Service Providers Certification Training on ISO 29990 and MOM Technical Notes 2 training courses were conducted - 3 & 4 July and 22 & 23 September 2014 SAC organised the training Mr Steven Ong (WG member) conducted the training and Mr Raymond Wong (WSHC) presented on the MOM Technical notes 1st training was attended by 36 participants 2nd training was attended by 23 participants Subsequent training is left to market forces – some CBs are running the course Training on MOM Technical Notes also held on 29 September 2014 The SAC Programme is managed by SPRING Singapore

Accreditation Programme for Learning Service Providers Certification List of certification bodies http://www.mom.gov.sg/workplace-safety-health/applications-registrations/competent-organisation/apply-competent-organisation/Pages/accredited-training-provider.aspx AJA Registrars Pte Ltd Certification International (S) Pte Ltd Guardian Independent Certification Pte Ltd Lloyd’s Register Quality Assurance Limited TÜV Rheinland Singapore Pte Ltd Your Trusted Partner in Accreditation

Benefits of Accreditation Programme for LSP Certification Holistic framework to ensure quality and competent training services in meeting ISO benchmark requirements (ISO 29990) Provides confidence for regulators that LSPs have been checked by third party accredited certification bodies Your Trusted Partner in Accreditation

Thank you www.sac-accreditation.gov.sg Your Trusted Partner in Accreditation